Parking.com Reviews 117,086

The app will not let you stay logged in or save your info so every time I use it I have to manually log in, make sure my cc and contact details are correct, before paying. However they do have a decen... See more

Overall, it is okay. Defects include: 1) Not compatible with Samsung Fold (large square screen); unable to scroll further. 2) I have set up the default license; however, it asks to enter the... See more

I think it's a little expensive for parking. It's not like it's a garage, have valet parking or visible security. What I dislike most is the lack of payment options. I find it annoying that I had... See more

Friendly and helpful staff. Registering entering & leaving cars caused lengthy 10 minute queues at times even for previously authorised guests as only 2 lanes in and 2 lanes out of car park plus... See more

Pre-booking ensured us a guaranteed spot and a reduced rate. This was our first time using parking.com, however, and it is not a completely intuitive experience. When we scanned the booking code, th... See more

This is a very cumbersome process and not user friendly. Many seniors use this parking deck, taking their grandchildren to museum during the day or a play at night. Super difficult for anyone dealing... See more

Excellent parking app & facility and attendant. With app was able to see which garages were not full, compare prices, reserve and prepay. Prior to finding and downloading app, it was a nightmare. Wall... See more

After an initial rocky start, my payment has been consistently correct for the last several months. Even during the uneven start, Parking.com was quick to remedy any situation. However the service fe... See more

Wish they have more payment signs with the QR code located each level. Access to the parking lot was difficult for first timer. Payment with email receipt was fast, the basement phone reception was... See more

There should better commutation with hotel or a voucher for guests parking. Pay the resort fees etc but still get charged $40 dollars for parking at my hotel. Then in fine print says request refund be... See more

The on site log-in and payment process is clumsy and time consuming, especially in winter. Have to dig phone out of coat pocket, try several times to connect via q code, type in WAY too much informati... See more

My recent experience was almost flawless. Easy entry, easy exit. However, the instruction to "Please scan your reservation code to enter and exit the garage. You do not need a ticket." was confusing... See more

I would have rated 4 1/2 stars. First time ever to Prudential Center after a SLOOOW ride down rt 21. Drove past the entrance the first time around in my opinion for lack of signage. I admit tota... See more

I haven't worked in downtown Columbus since 2014 and the ease of parking at the Long St garage is as simplified as I could imagine. The ease of entry & exit is AMAZING. Only hiccup I've had is I tried... See more

Safety is key. I don't usually park in lots because of the protentional break-in possibility and risk that would have on my life. My Van has a custom wheelchair lift and I admit I was nervous of leavi... See more

Easy in and out. Appreciative of being able to prebook and save a buck. Also, grateful to have such good connection to the History Theatre via elevator to skyway. Would appreciate better signage on lo... See more

The websites is extremely error-prone and frustrsting to use. After scanning the QR code, it redirects to the site, asks you to sign in, then restarts the entire process and makes you search for the p... See more

Very cumbersome web site that prepopulated some areas and failed to resister on 3 or 4 tries. Also then a service charge is added. Very time killing for a first time user trying to see a movie at th... See more

As soon as I parked and walked to scan the code to park, the park attendant that just saw me park and walk to the area where the QR code is located, proceed to issue me a parking violation while I am... See more

First time, I received several threatening bill collector statements, saying I didn’t pay when I had proof by text and by credit card receipt. Second time I paid as I pulled in and even gave another c... See more

We attended the Metallica concert on 5/3/25 in Nashville and parked in the 310 Commerce Street parking garage. We got back to our car around 1:00 a.m. We were unable to exit the garage until 2:30 a.... See more

After planning ahead and booking a three day stay through parking.com, I had to pay again when I reached the Lancaster train station parking lot because metropolis.io and Parking.com do not have their... See more

Paid for parking day before online to go see the Eagles Championship Parade was given a QR code online to use at kiosk. When we arrived to parking garage and tried to use kiosk the code didn’t work a... See more

We prepaid for parking to make it easier. When we arrived at the garage, the one machine wasn't working, it was just continually dispensing tickets. The second machine wouldn't scan our QR code. When... See more

Parking Apps only work if you have 20 yr old eyes. If you are are over 40 and need to pull out reading glasses to use the app then someone did a poor job of market testing (if any at all) with an age... See more

Had difficulty entering lot with QR code and was given a parketing ticket. Wasn't sure what to do with ticket and if we had to oay again. When leaving scanning code created challenges but after a f... See more

Could not complete transaction, input time, etc. Worried I would be ticketed. Have reevaluated using those stores in Oak Park because of the new requirement to pay to park in the lot next to the Ta... See more

The Parking.com app fails constantly. QR code scanner malfunctions frequently and I've been forced to pay twice on the same day just to exit the lot several times. I've been yelled at by an attend... See more

I got stuck in parking lot twice, once for 20 minutes, because people in front of me couldn’t get out nor could I. Stupid QR code system didn’t work at all and texting is also super inconvenient. I mi... See more

My credit card dropped off the app. I was given a ticket but the parking police put the ticket on the passenger side of my windshield. I didn't see it until a week later. I tried to go to the office s... See more

System to enter and exit was *incredibly* slow-- cars were backed up way down the street before a performance. Particularly for folks not used to using QR codes; this was not a problem for us but clea... See more

There were events going on so parking was limited but as a guest at the hotel who paid for parking I should mot have to drive around endlessly until someone leaves their spot because so many spaces ar... See more

Paid online. Reader was unable to recognize the barcode and instead of just letting me in, the parking attendant requested that I get another ticket although I showed him the receipt. So I ended up pa... See more

The credit card machine at both the exit gates did not work. It took more than 20 minutes to get out after the attendants also could not solve the problem. In the meanwhile, my parking charge went u... See more

Was in a rush finding parking, used this lot in San Antonio, TX… could not remember where I parked car—got to car 2 hrs after it expired… received a parking fine of $82. Had I paid $2 more up front,... See more

A MISERABLE FULL WEEK You didn't get my pass card entered into the system over a 4 day period. Your machines weren't working. On three days I had backup tickets in case the card wasn't work... See more

There was a line of 15 cars lined up waiting for 20 minutes to get into the garage at 8pm on Saturday night. The problem as I understand it was the lot was showing as full and therefore not opening t... See more

Do not EVER turn on auto-pay. Even if you turn off auto-pay in the app AND if you remove the vehicle from your account it will STILL bill your credit card when you enter the garage - even when you p... See more

We and the entire parking deck were trapped in the lot for 3 1/2 hours and received no information or assistance from anyone on site. We called the police but there was nothing anyone could do becaus... See more

AVOID AT ALL COSTS! I thought Southbay/105 Parking might’ve improved in 10 years—nope, it’s worse. Two-hour wait at the airport for a van that never came, repeated lies from staff, and calls ignored.... See more

license plate reader failed to work on my car and the car ahead of me. It took fifteen minutes to get out of the garage. There was no cell reception in garage to initiate parking. Couldn't find Q... See more

Worse parking system I've ever experienced. I thought it was broken the first time I had to use it, ~6 months later the same system is still in place. The QR code doesn't scan, and this self-serve s... See more

Crappy user interface - takes 10x longer than getting a card from a machine and then scanning it when you leave the garage. More technology isn't always better, and this is an outstanding example. I... See more

Could not exit the automated facility (Marriott Suites O'Hare) by inputting any information from my prepaid reservation. Had to give a credit card to open the gate, which meant I was charged twice. Tw... See more

There exists a pricing scam within the programming where to extend the time stayed charges over the maximum daily amount posted at $8/day by the companys own signage in the garage. Paid $4.50 for 2 ho... See more