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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the positive effects of the product on their dogs' joint health, with many reporting improved mobility and reduced stiffness. Consumers appreciate the natural ingredients used in the chews and find them to be a palatable treat for their pets, which simplifies administration. People have observed noticeable improvements in their dogs' agility, energy levels, and overall demeanor after using the product. Several reviewers mentioned that the supplement has helped their pets regain their ability to perform activities they had previously struggled with, such as climbing stairs or jumping on furniture. A few consumers suggested a powder formulation for pets with dental issues.

Based on these reviews

Rated 5 out of 5 stars

We have been getting pet gently for four or five months, our dog was struggling with stuff legs, struggling to get up on her back legs and one front let uncomfortable at times. Now she is stiff a litt... See more

Rated 1 out of 5 stars

The website claims the ingredients are 500mg glucosamine and 200mg green lipped mussel. Feeding guide is one to four chews. However the description on the website does not match the goods. The ingred... See more

Company replied

Rated 3 out of 5 stars

I can’t notice any difference since Oscar has been taking Petgently. He is also on monthly Librela injections, but I don’t know what his movement would be like if we stopped everything!

Rated 5 out of 5 stars

My Labrador developed a limp on his left front leg, he is 7 years old. I tried another joint supplement for three months with little improvement. On changing to Pet Gently after Four weeks his limp ha... See more

Rated 5 out of 5 stars

Have been giving Pet Gently to our 15 year old toy poodle for several months now and she is definitely showing the benefits. I feel it has put back the spring in her step, which is a joy to see. On... See more

Rated 5 out of 5 stars

My dog has arthritis in his hips and I'm trying things to see if they will bring him comfort and mobility. He seems to enjoy them and reminds me after his breakfast and tea to give it to him. He... See more

Rated 5 out of 5 stars

I have used and still use most of the available joint supplements. I started with Petgently 4 weeks ago and both my 8 year old Labradors are showing far less stiffness, I will continue with Petgently... See more

Rated 5 out of 5 stars

I was sceptical at first, having tried many other joint supplements with no obvious benefit, but the difference these chews make to my 14.5 year old spaniel is amazing! They took about 3 weeks to work... See more

Rated 5 out of 5 stars

To be completely honest, I'm throwing everything I can at improving my dog's joint problem and something has definitely worked because she is no longer limping, but I can't say definitively that it's... See more

Rated 5 out of 5 stars

My 8 year old GSD, Moose has an arthritic hind leg. We give him supplements but since giving him Petgently joint care chews he’s been so much better. In fact he has stopped limping. I’ve also been ab... See more

Rated 1 out of 5 stars

No change at all, which would be fine I guess as not all medications work on all every recipient. So, the item in question makes no change for our dog, but the customer service is abysmal. Four day... See more

Company replied

Rated 5 out of 5 stars

I was sceptical at first as to whether these chews would work but I can honestly say that they do. I have an elderly dog called Lady who became very stiff on getting up after sleeping for a long time... See more

Company replied

Rated 3 out of 5 stars

I like the fact that the supplement is chewy and more appetising for my dog. She has been eating these for the last 6 weeks roughly but as yet I see no difference in her mobility.

Rated 5 out of 5 stars

Fast delivery, friendly and informed staff. We have been using this for 43 days now and have stopped using the vet injection as we note our 14y 8m old dog gets the same relief from the one a day c... See more

Rated 5 out of 5 stars

My dog has hip dysplasia on the right and she had cruciate ligament surgery on the left and unfortunately this did not work after about 5 months the knee went again she is a large breed. I have been... See more

Rated 5 out of 5 stars

My 12 year old German shepherd has cushings disease and was struggling with her joints and suppleness, no longer sleeping in her back, no longer able to bend to clean herself and generally struggling.... See more

Rated 5 out of 5 stars

The joint care chews contain all the ingredients that would support the health of the joints and best of all, my very picky dog, thinks they are treats, so I have no problem giving them to him. He ha... See more

Rated 5 out of 5 stars

My Labrador underwent surgery earlier this year he was already on another supplement. Which I have continued to give him along side this - but what I will say, his bouncyness has returned his characte... See more

Rated 5 out of 5 stars

I have only been using the chews for 1 month so too early to say yet . However when I emailed a query I received a quick and really helpful reply which answered my question . My now 8 yr old rescue co... See more

Rated 5 out of 5 stars

My 10 year old GSD has been taking these joint chews and since taking them we’ve seen an improvement in her mobility, she not likely ever going run like crazy but the movement that’s she has gained ma... See more

Rated 5 out of 5 stars

My 12 year old GSP loves the taste, no hesitation in eating the chews. information received regarding : content of the chews, when to feed, and how many per dog size. Regular communication to se... See more

Rated 5 out of 5 stars

I had a very arthritic 14 year old dog, and had tried other products prior to using Petgently with very little improvement to her mobility. Within two weeks of starting to use Petgently, she was obvio... See more

Rated 5 out of 5 stars

Fantastic results!! I noticed a difference in my 12 year old lab after about a week , she was going from laying to standing without as much effort and now a month on is much more agile and bouncy agai... See more

Rated 5 out of 5 stars

The little nuggets are enjoyed by our Lexie after her breakfast. She comes to me waiting fir them eagerly. She's not long started having them so as yet I cannot give a review on whether they work or n... See more

Rated 1 out of 5 stars

I bought this product after reading all the good reviews. Full of hope . My dog is approx 13 (she’s a rescue so not sure) 100%. She was slightly stiff , generally had slowed down. After 2 weeks o... See more

Company replied

Rated 5 out of 5 stars

these treats really helped our 14 year old chihuahua the stiffness in her back leg is much improved and she eats them really well which is great as she is normally a very picky eater

Rated 5 out of 5 stars

Well my 12yr old Staffie has been suffering with her back leg, came across Pet Gently on Facebook! Thought I’d give it a try, honestly didn’t think much of it really but wow Thank You 🙏🏻☺️☺️☺️... See more

Rated 3 out of 5 stars

My dog benji has been on these tablets for 3 months now and he is still really struggling to walk, they have made no difference at all.

Rated 5 out of 5 stars

My dog has tried numerous joint supplements, but this is the first one that I have seen a noticeable difference with. He is limping far less and seems to have more energy. Customer service is excellen... See more

Rated 5 out of 5 stars

My 13 year old collie has definitely been walking and better on her feet since taking pet gently joint dog chews and seems livelier too

Rated 5 out of 5 stars

Excellent product. My 10 year old Labrador has been struggling with arthritis and I have tried several other joint supplements. This one is the only one to truly make a difference. Would highly recomm... See more

Rated 5 out of 5 stars

Rosie has been limping on three legs for a while. Vets have prescribed pain killers and these made a little difference but only for a short time. Pet gently joint care has made a difference. Not stopp... See more

Rated 5 out of 5 stars

Since my dog has had the petgently chews she has become more active. She is 10 years old and these chews have helped she had a hip replacement but never had the other one done but these chews have he... See more

Rated 5 out of 5 stars

I have a 14year old lurcher. She was getting slow and disinterested in everything. I tried Pet gently as a last resort, having tried lots of other supplements. So what happened- well 3days in she was... See more

Rated 5 out of 5 stars

We started our 11 year old golden retriever on Pet Gently because he was having trouble jumping on the sofa and climbing stairs. We are now on his third pack and is much improved. He seems to have a l... See more

Rated 5 out of 5 stars

Amazing supplement This is the best supplement I have ever given my old Labrador. His coat is gleaming and he has a new lease of life. He actually runs across the lawn again. He hasn’t ran in 2 years... See more

Rated 5 out of 5 stars

Before using Pet Gently my 13.5 yr old Jack Russell Steve had to be carried up and down stairs and would whimper and just stare at the floor, I thought that dreaded vet visit was looming. Three weeks... See more

Rated 5 out of 5 stars

Since putting my dog Riley who is 13 yes old and has walking problems, he is moving more freely and seems to be back enjoying life again Thank you so much

Rated 5 out of 5 stars

I have a 14 year old poodle who was having difficulty managing the stairs, so I used the stairlift for about six weeks whilst giving her pet gently and then she suddenly decided she could manage the s... See more

Rated 5 out of 5 stars

I always do my research for anything I buy for my pets, especially when it comes to their health and welfare. I have a 14.5 year young Yorkie, and since starting on the joint treats, she’s got a ne... See more

Rated 5 out of 5 stars

Pet gentlyJoint care is working for my dogs. They are walking better and easier. Would recommend these chewable treats they love them.

Rated 5 out of 5 stars

My dog eats these hearts easily and happily which is more than I had with others I have tried. He has been having them for a while and he is running around very happy. I am hoping as time goes on h... See more

Company replied

Rated 5 out of 5 stars

I HAVE BEEN LOOKING FOR A SUPPLEMENT FOR QUITE A WHILE. MY DOG IS ALMOST 8 YEARS OLD AND HAS BEGUN SLOWING UP A LITTLE. THE DIFFERENCE IS REMARKABLE

Rated 5 out of 5 stars

My girl has bad hips, she's a 9yr gsd who still has the mindset of a puppy! I've tried A LOT of things. As with everything though you have to give it time to work and in the meantime you are spending... See more

Rated 4 out of 5 stars

Good service. Arrives quickly after ordering... My dog likes the soft chews... They seem to works well

Rated 5 out of 5 stars

These joint care chews are great. The first packet my dog tried she found them a bit hard and I had to break them in half. The second lot were softer and she manged to eat them without me breaking t... See more

Rated 3 out of 5 stars

Unfortunately, although my dog was happy to take the medication it didn't do anything to ease her condition

Company replied

Rated 5 out of 5 stars

The product is loved by my dogs and and it works . They are tasty and even my fussiest dog loves them . Highly recommend them .


Company details

  1. Pet Supply Store

Written by the company

Pet Gently provides pure, clean & transparent dog supplements that are free from harmful additives, GMO ingredients, sugars, grains and artificial preservatives. We believe that you deserve to know exactly what you're giving your pet. No confusing scientific terms—just simple, honest labeling so you can feel confident about what you're providing your beloved companion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Still waiting

Ordered express. Still waiting over a week later. I had an email saying the warehouse had an ordering issue. And it would be dispatched today. Still nothing. The irony is as I subscribed they are taking my money again in 2 weeks!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Appear to be more spritely

Our Brodie was 11 Dec 25, we wish to make sure he was fit well and as pain free as possible, he doesn’t display any limps as yet but we think he is more willing for further exercise even after a long walk

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Failed express delivery

I ordered my tablets express delivery and set up a subscription however my delivery date has passed and despite sending emails i have had no response and there is no update or tracking on file, this is extremely disappointing when you are awaiting supplements for your pet. If anyone from the company reads this then maybe you can have the decency to let me know where my order is order no. 10431

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

It seems to work

I have used and still use most of the available joint supplements. I started with Petgently 4 weeks ago and both my 8 year old Labradors are showing far less stiffness, I will continue with Petgently and drop one of the other supplements I use.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing supplement

Amazing supplement
This is the best supplement I have ever given my old Labrador. His coat is gleaming and he has a new lease of life. He actually runs across the lawn again. He hasn’t ran in 2 years

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Rosie has been limping on three legs…

Rosie has been limping on three legs for a while. Vets have prescribed pain killers and these made a little difference but only for a short time. Pet gently joint care has made a difference. Not stopped her limping completely but once her leg has reached the floor she is ok. We didn’t want her to stay on the pain killers but couldn’t find a holistic remedy that she would eat. She loves pet gently and always wants more than the prescribed dose. She sees them as a treat. Well done pet gently for getting it right.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Natural ingredients. …

My dog has arthritis in his hips and I'm trying things to see if they will bring him comfort and mobility.
He seems to enjoy them and reminds me after his breakfast and tea to give it to him.
He has tried one other before and this one seems just as good or maybe better.
I love the great natural ingredients they contain, as I try to keep his diet etc as natural as possible.
He's only been on them a couple of weeks, so I look forward to seeing how he improves in the future.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Improvement in mobility

My 10 year old GSD has been taking these joint chews and since taking them we’ve seen an improvement in her mobility, she not likely ever going run like crazy but the movement that’s she has gained makes us smile

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great improvement

We started our 11 year old golden retriever on Pet Gently because he was having trouble jumping on the sofa and climbing stairs. We are now on his third pack and is much improved. He seems to have a lot more strength in his legs.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

13.5 yr Mini Jack Russell Steve

Before using Pet Gently my 13.5 yr old Jack Russell Steve had to be carried up and down stairs and would whimper and just stare at the floor, I thought that dreaded vet visit was looming. Three weeks in taking Pet Gently and he can get up and down full flights of stairs, can jump down from the sofa (still uses steps to get up for now) and wants to play with his tug toy again. I am so grateful. X x

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

My girl loves these!

My girl has bad hips, she's a 9yr gsd who still has the mindset of a puppy! I've tried A LOT of things. As with everything though you have to give it time to work and in the meantime you are spending a fortune on something that you're just hoping against hope will work. I thought I'd give these a go, nothing to lose! So far she's been on them a month, and she seems to be full of life. She likes the taste of them too which is great! I doubled up her daily amount for the first 2wks so it could start working quicker and I really do think it is doing her the world of good. Will I carry on using them? Definitely, the price is decent too

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Recomended product

Fast delivery, friendly and informed staff.
We have been using this for 43 days now and have stopped using the vet injection as we note our 14y 8m old dog gets the same relief from the one a day chew.
We hope for continued improvement long term. He is running round the garden again, but still not jumping onto the sofa,(he may be trying it on though).
We recomend this product. We have tried other products, but this one is working for us.

December 19, 2025
Unprompted review

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