Pictoart Reviews 648

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Consumers express widespread dissatisfaction with various aspects of their interaction with the business. People are particularly concerned about payment issues, citing unauthorized recurring charges and unexpected subscription fees. Many customers feel misled by the pricing structure, especially regarding trial periods converting into costly subscriptions without clear consent. The website experience also seems to be a sore point for many reviewers. Finally, a significant number of reviewers report difficulties in obtaining refunds.

Based on these reviews

Rated 1 out of 5 stars

Scammers. They set up a recurring payment without me authorising it. Exactly the same experience as others on here. A small amount for a one off photo edit leading to an unauthorised charge of £49.90.... See more

Rated 1 out of 5 stars

Scam. Bought into a one day trial for 10p the next day I am landed with a bill for £49-90 for a years subscription. There is n warming on the website this will happen and I blame Paypal and their a... See more

Rated 1 out of 5 stars

Unfortunately like the 550+ other complaints I took fell for their clever marketing strategy. I am saying clever because despite the amount of complaints on the same subject PayPal will not accept th... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!! I would leave less than à one if I could. I purchased a digital passport photo. Thé next day I had a £49.99 payment taken out of my account which was not authorised. Thé scam... See more

Rated 4 out of 5 stars

Beside the (no) clarity on the pricing ( first the charge 0,1 € and the day after they charge 49.9 € ,which you can use for additional 500 pictures ! The app itself is wonderfull and gives fanta... See more

Rated 1 out of 5 stars

Orangesunshine LLC is a company which scams people by initially says will be charging only £0.10 and next day charges £49.90 without your approval. Have not enrolled in any other thor subscriptions no... See more

Rated 1 out of 5 stars

Shame you can't give 0 stars. Paid 10p to unfuzz an image. Didn't get the unfuzzy image & they automatically set up a subscription. If I hadn't have checked on here, they would have gotten away wit... See more

Rated 1 out of 5 stars

It's a rank scam. As per others experience here: paid 10p to unfuzz a single image only to see £49.90 taken from my account via PayPal the next day. Currently disputing with PayPal. Am raising a... See more

Rated 1 out of 5 stars

I used Pictoart to edit a passport photo and paid $0.10 as requested. However, 24 hours later, I was charged $69 through a recurring PayPal payment set up under ORANGE SUNSHINE LLC. I have since cance... See more

Rated 1 out of 5 stars

A minus 50 would be more applicable. They are scammers, do not even think of doing a trial with them. The use deceptive advertising, subscription entrapment and unauthorised charges. They will al... See more

Rated 1 out of 5 stars

Total scam. I paid 49p for a passport photo. 24hrs later they took £49.90 out of my account without authorisation. Back and forward with 'customer support' telling me i signed up for a pro subscriptio... See more

Rated 1 out of 5 stars

Orangesunshine LLC is a company which scams people by initially says will be charging only £0.10 and next day charges £49.90 without your approval. Have not enrolled in any other thor subscriptions no... See more

Rated 1 out of 5 stars

My Bank REFUNDED the money taken via Visa CHARGEBACK. IGNORE THEM JUST GO TO YOUR BANK. Paid £0.10 for a single image and the next day my card was charged £49.90 without any clear warning or e... See more

Rated 1 out of 5 stars

Me acaban de estafar!! cada mes intentan cobrarse, por una foto que retoque por 0,10cnt.. sin permiso me cobran 29,94€ al mes y el ultimo intento fue 49,00€ Cuidado

Rated 1 out of 5 stars

Please be very aware that this is a scam. I wanted to clean up a photograph and this AI website popped up and said for 10p (UK) I could process an image. What wasn't made clear was by paying 1... See more

Rated 1 out of 5 stars

What a scam, as many other‘s I fell into the subscription trap. They offered 50% percent refund which never arrived on my account. I wonder how to best/most effectively warn other users not to fall f... See more

Rated 1 out of 5 stars

Verified scam. They trick you into thinking that a £0.10 payment grants you access to edit a photo, but then they improperly obtain your data to charge you another £49.90. Obviously, they don't provid... See more

Rated 1 out of 5 stars

Beware! What you'll think is a "bargain" for $0.10, turns into an automatic monthly subscription of $49.90. I asked for my money back and they offered half, owing to some BS "3rd-party expenses" malar... See more

Rated 1 out of 5 stars

ABSOLUTE SCAM FROM START TO FINISH ! you think your paying a fee of £0.10p (uk money) , so you pay your 10p, get your photograph enhanced, which is just about worth the 10p , download it , and you th... See more

Rated 1 out of 5 stars

I am extremely disappointed with Pictoart. I was charged €49.90 for an annual subscription that I did not intend to activate. I immediately contacted their support (within minutes of the charge) to... See more

Rated 1 out of 5 stars

Verified scam. They trick you into thinking that a £0.10 payment grants you access to edit a photo, but then they improperly obtain your data to charge you another £49.90. Obviously, they don't provid... See more

Rated 1 out of 5 stars

Scammers, after deducting 10p for a useless pp photo , quietly used the same credit card details ( provided on Apple Pay) to bill 49.90 the next day and set it up monthly. When contacted to challeng... See more

Rated 1 out of 5 stars

SCAM Took the initial 10p, then quietly took another, then 24 hours later took £49.90. Luckily my bank stopped it and contacted me, they are now blocked by my bank, who said it been set up as... See more

Rated 1 out of 5 stars

Ceci est une arnaque !!! Ils vous appâtent avec un essai à 10 centimes, mais vous êtes automatiquement forcés à un abonnement à 49,90€ par mois, difficile à annuler Scam, once baited with the "10c" t... See more

Rated 1 out of 5 stars

SCAM! I experienced everything exactly as reported by anyone else - except that I - living in Germany - was charged 49,9 €. Even worse: PayPal enabled their scam as they did not clearly show that... See more

Rated 1 out of 5 stars

I paid the 10p to view one print through PayPal. Two days later another charge of £49.90 appeared on my PayPal account. Reported it to PayPal , no money back but it looks like they cancelled any fur... See more

Rated 1 out of 5 stars

SCAM ALERT. I authorised s payment for £0.10 and they charged me that (I never received the retouched photo) and another payment for £49.90 I knew nothing about. How is this possible? SCUMBAGS. I have... See more

Rated 1 out of 5 stars

This site was the top search result for removing a shadow and getting a correct passport photograph. I uploaded a photo and was told the shadow had been removed succesfully but I would need to py 10p... See more

Rated 1 out of 5 stars

I agreed to a one off payment of 10p, and now they keep charging me different amounts, I've had 2 attempts now of this company taking unauthorised funds from my account, when I Google it I get told t... See more

Rated 1 out of 5 stars

Paid 10p they took an extra £49.90. Promised a 50% refund but yes it never appeared. Tried PayPal but they said transaction was processed correctly. Some protection?

Rated 1 out of 5 stars

I subscribed for a single picture that was advertised at £0.10. However, the very next day £49.90 was charged to my account without my consent. I have contacted the company multiple times request... See more

Rated 1 out of 5 stars

Be extremely careful with Pictoart.net. This site uses what the ACCC calls a "subscription trap." I was offered a one-off fee of $0.10 (10 cents) to download a single photo. There was no clear or c... See more

Rated 1 out of 5 stars

AVOID AT ALL COST. What a scam of a company. Taking money from your account of £49.90 without your authorisation. Charged me 10p one day via PayPal then the next day charged me £49.90 without any c... See more

Rated 1 out of 5 stars

Fraud. You are asked to pay an amount of Euro 0,10 for one picture and find out the next day that Pictoart booked an additional Euro 49,90 from your PayPal account without any contract or authorizatio... See more

Rated 1 out of 5 stars

Avoid I thought I was just paying 10p then too day a payment off £49.90 payment taken from bank account contacted the company refuse refund there’s no way stating a subscription no contact back by em... See more

Rated 1 out of 5 stars

Mucho cuidado con esta web te cargan 49,90 euros sin informarte. Cuando vas a descargar la primera foto te solicitan 0,10 euros. Si lo pagas te dejan utilizar el servicio con más fotos sin problem... See more

Rated 1 out of 5 stars

Es SCAM. Pagas una pequeña cantidad por el tratamiento de una imagen y te cargan una suscripción mensual de unos $50 sin avisarte ni que quede claro cuando haces el primer pago. Solo he conseguido... See more

Rated 1 out of 5 stars

Horrible scam! Don’t insert any email address or billing information. They will immediately subscribe you to their pro plan and you €49 the next day. Use Gemini for free and generate your picture! Do... See more

Rated 1 out of 5 stars

Scammers/ Fraud after deducting 10p for a visa photo and then used the same paypal details to bill 49.90 the next day. In contact with paypay to try and get refund I also noticed it was set up as a... See more

Rated 1 out of 5 stars

Used pictoart to convert a photo to drawing, advertised as free, but charged 10p at the end... no problem, but then took £49.90 the following day for a subscription i was unaware id signed up for DONT... See more

Rated 1 out of 5 stars

Pictoart. Scammers. Like all other reviewers I was stupid enough to fall for it. However, to then have the dismissive paypal attitude in supporting these people. Paypal should recognise what is hap... See more

Rated 1 out of 5 stars

If there's a more lower review or means to arrest the thieves behind this platform, I won't hesitate to do so. They took initial service fee twice and then later automatically charged me £49.90 unauth... See more



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1.1

Bad

TrustScore 1 out of 5

648 reviews

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Rated 1 out of 5 stars

​I am extremely disappointed with…

​I am extremely disappointed with Pictoart. I was charged €49.90 without clear notification after a trial period. I cancelled the subscription immediately within minutes of the charge, but the company is not responding to my refund requests via email.
​According to EU consumer protection laws, I am entitled to a refund for services cancelled immediately. My order code is P698cbdf8e4b0a24c0097b624. I demand a full refund of my money as soon as possible. Please stop ignoring my emails.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Avoid this company! I wish I had read These Reviews before using this company. 10cents payments turned into a 49,90€ unauthorised recurrent payment and now Paypal is going to take 6 months to even entertain a complaint.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Joke on them!!

I was skeptical at first, so used a revolute card with only £0.20 of my funds remaining, to get my images, baring in mind your lured in having been lead to believe the only cost you’ll incur is £0.10
I can see they’ve since deducted an additional £0.10, then tried to take £49 the following week, then said amount the week after, then £29 the week after that! Luckily those transactions having failed due to lack of funds …I’ve since ensured revolute have blocked any future transaction attempts. I since decided to go back to the website to investigate as to how they may have been able to do this, to my astonishment, my account created showed a running subscription, which I have no recollection having signed up to! I had obviously been tricked into entering into some sort of agreement when signing up for the £0.10 image editing tool. I’ve since ended the subscription via their website.
Pleased to say I took advantage at the time I obtained my images as was able to edit many of my photos. So the joke is on them! It’s just as well the card used had limited funds otherwise, I’d have risked losing much more of my funds! So overall £0.20 spent!
Definitely avoid unless the funds account you use has next to no funds, in which case take them for a ride by editing as much photos as possible, as you are free to do that as many times as you want, once having initially signed up!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Same story as everyone else

Same story as everyone else. Wanted to edit one photo. Said it was 10 cents. Credit card was charged 10 cents. Next day there was an additional 49.90 charge for a subscription that you are NEVER informed about. Canceled immediately and contacted pictoart. Was told the trial period was over and it could not be refunded (I love the fact they also do not contact you to let you know your trial is about to expire on a subscription they didnt let you know about.) Paypal says what Pictoart did is legit and will not take further action. The perfect scam!

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

They said you could try for 10p, and the following day took £49.90 to enrol me on a subscription. Now waiting for a Full Refund. Do NOT use this service!

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

A scam. Same experience as other reviews

Same experience as other reviews. A scam. Unauthorised deduction of AUD69 after charging 10c for an image download. Claimed a "subscription" for which there was no advice before or after, with "trial period" ending in less than 24 hours. No response on follow up

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID SCAMMERS!

AVOID! the same as everyone else here... paid 10p then the following day £49.90 taken from me!!!!!! Reported to PAYPAL but they've RULED IN THEIR FAVOUR!!!!!!!

Absolute joke! No idea how to get my money back now....

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAM FROM START TO FINISH

ABSOLUTE SCAM FROM START TO FINISH ! you think your paying a fee of £0.10p (uk money) , so you pay your 10p, get your photograph enhanced, which is just about worth the 10p , download it , and you think, that`s ok for the money............HOWEVER, usually 24 hours later, you check your bank and see PICTOART have charged you £49.90 AND signed you up to a monthly subscription fee of a FURTHER £49.90 PER MONTH, contacted them , they have NO social media account`s facebook, instagram and all the others, and they "OFFER " YOU half the money back, but it never appears, contacted both my bank AND paypal, and as the payment went thru paypal, hopefully PAYPAL WILL look AT ALL THE 625 NEGATIVE reviews, there`s only 625 and they are ALL negative.
"PAYPAL PLEASE BAN PICTOART IMMEDIATELY" and ban this company from using paypal !!!!! PAYPAL should be ashamed associating with this company !!!!!

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam - beware.
They advertise the service as free, then say they'll charge £0.10, then take £49.90 from your account. AVOID AT ALL COSTS

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!!

AVOID AT ALL COSTS!!!!
I would leave less than à one if I could. I purchased a digital passport photo. Thé next day I had a £49.99 payment taken out of my account which was not authorised.
Thé scam: You buy a digital item and they automatically sign you up to à 24 hour trial period and when you do not unsubscribe they charge you £49.99 à months as your trial period is up. Obviously, as a trial period etc… is never mentioned when you purchase the item you don’t unsubscribe as you didn’t knowingly subscribe!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Beware scam

Scam.
Bought into a one day trial for 10p the next day I am landed with a bill for £49-90 for a years subscription. There is n warming on the website this will happen and I blame Paypal and their automatic direct debit system for letting this happen.
The service they offer to update old photograph works well - so why rip people of like this?

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. They set up a recurring payment without me authorising it. Exactly the same experience as others on here. A small amount for a one off photo edit leading to an unauthorised charge of £49.90. Paypal taking their time to resolve despite sending them all the information they asked for.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Complete scammers

As per other reviews, a total scam. Pay 10p then they take a further £49.90. Will leave to PayPal to resolve but please don’t use them.
The photo improvement isn’t worth the 10p they charge.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

Total scam , take 49.90 without authorization, reported to bank and UK police

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Pictoart

Pictoart. Scammers. Like all other reviewers I was stupid enough to fall for it.

However, to then have the dismissive paypal attitude in supporting these people. Paypal should recognise what is happening and refuse to complete any business transaction with this company.

February 4, 2026
Unprompted review

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