PostScan Mail Reviews 934

I have been blown away by the incredible service from PostScanMail in Colorado. Denise Davis is the customer service rep who has been helping answer my millions of questions and make sure we get a do... See more

Been using them for almost 4 years for my transatlantic mailbox and forwarding needs, and the service has been very reliable. The website/app is easy to use, scans and forwarding requests are handled... See more

I had a great experience with this business. Mike, who assisted me, was extremely patient and resourceful. He took the time to answer all of my questions with clear, detailed information and responded... See more

I wanted to change my mailbox but keep my current plan, then I needed to change it back. Generally a mess and a pain to deal with, but Kisty Langford has been a superstar in responding quickly and res... See more

Our experience with PostScan Mail was excellent. We needed a mailbox while traveling last fall, and they worked out great. I would highly recommend. We created our account in person at the NW Flanders... See more

Excellent support. My USPS Form 1583 was first declined for a cropped passport image. The team told me exactly what to resend (both pages, full corners), reused my already-notarized 1583 (no extra fee... See more

Thanks Postscan!!! I am old school and was very hesitant about doing the virtual mail, until I reached out to them. Their customer service is very knowledgeable, friendly, and helpful. They helped me... See more

Kerry provides incredibly fast and friendly help. Every interaction is smooth, efficient, and welcoming. I am always impressed by how quickly things are handled and how satisfied I am with the overa... See more

Friendly and helpful customer service used to be normal, but these days it's noteworthy. I find it so much easier to give my money to a company when I don't have to fight my way through automated syst... See more

Be ware as some of the addresses advertised are erroneous. I bought a Chicago address with them, paid for online notary. Turned out address is legally a Chicago suburb address. Every place I used it w... See more

Everyone who works at PostScan Mail in Las Vegas is THE BEST! I'm sending a million thanks to all who work there. You deliver incredibly efficient and professional services, always! I'm grateful that... See more

I accidentally deleted stuff from my account and couldn't figure out how to recover it. I submitted a request and shortly after my mistake had been corrected. It's a small thing, but it's also a big... See more

Sandra, working out of PostScan Mail's Las Vegas office, is a PSM Operator. Oh my, this title is no way fully describes what Sandra does—or the big smile she brings and the joy she deli... See more

Josie Ruiz has been an excellent customer service provider. She has been so helpful in all areas of set up and with any questions I have asked for assistance on. PostScan Mail as a virtual mailbox has... See more

Kudos to PostScan !! In an age of automation, to the point of reducing us all to robots, PostScan has put real human beings on the job. I was met with a very helpful attitude, to solve a problem wit... See more

We used PostScan Mail service for 1 year. We only stopped because we bought land, and didn’t need that service anymore. We had zero problems with this company. Always outstanding performance.... See more

Timely, clear, and kind customer service from Ash explaining the different virtual mail service and which one would meet my needs budget - cost friendly and location - Bogota. Signed up PostScan Mail’... See more

I love the service provided by PostScan Mail. They make it easy for me to keep up with important mail in the USA while living abroad. The scan feature is super helpful to get a look at important docum... See more

Great all round! From start to finish PSM have given great customer service and been incredibly helpful. In particular Zachary from the Santa Monica office. Can not thank him enough he was incred... See more

Excellent company with excellent customer service! I had to cancel the service just a few days after signing up. I emailed their customer support, and they followed up shortly and processed a full re... See more

They've lost multiple packages at this point worth over $500+. You expect this service to make your life easier but it has made it significantly harder. I do not recommend PostScan Mail. Try another... See more

The time between receiving an email and accessing it in the application is excessively long: one to one and a half months on average. No matter how many times you contact support, it won't change an... See more

Very difficult to get a clear answer. It took several emails to get an understanding of my concerns and then they were still not well addressed. They require a format for their virtual mailbox that... See more

We have had two business addresses through PostScan Mail and have never received any mail through them in over a year. Mail that has been sent to that address has been stamped as undeliverable and was... See more

Postscanmail is absolutely awesome. They helped through a very difficult time after I registered my Business, to get a legal US business address not attached to my Registered Agent. They are patient a... See more

I have used PostScan for almost 7 years without a hitch. This post is about one bad experience, though. The PostScan contractor in San Diego, Postal Annex, was supposed to send some mail to me via F... See more

I use this service for my business, and every time I’m impressed with how seamless and convenient it is. Everything gets processed super fast, and they’re always sharp and on point — which I really ap... See more

I’ve had an amazing experience with PostScan Mail in Wilmington. Their service is incredibly fast and precise. As soon as a package arrives, they update the system within seconds, and if you request a... See more

Had a small billing issue that was handled quickly and professionally. Support credited the difference right away and clarified the new pickup fee policy. Service works fine for what I need — reliable... See more

They don't actually scan mail, they take a photo of it, upside down or sideways... dark... these are not PDF scans. In fact I talked to several locations and they dont even give them a mechanism to ma... See more

I’ve had a great experience with PostScan Mail! They not only scan and forward all my mail promptly, but they also went the extra mile by completing and signing the Registered Agent form for my LLC. T... See more

Don and Loralei are two amazing people employed by this mail agency! Having post scans has uncomplicated my life simply by allowing the mail sent to me to not only be viewed, but opened for me as well... See more

PostScanMail has proved to be a well run and especially convenient mail solution for our small business. The online interface for managing mail is intuitive and receiving mail items shipped in batches... See more

HORRIBLE! AVOID. Absolutely abysmal. They almost never scan the mail. They take crinkled up, blurry, sideways photographs. I have had to fight with them to get my mail scanned properly for over a... See more

I've had a great experience with PostScan Mail's support team. They've been consistently proactive and incredibly responsive to all my questions, whether big or small. It's refreshing to work with a t... See more

The local office had sent an envelope that I requested be opened and scanned. Unfortunately, they uploaded the wrong content, which by the way was only the second time in several years of service tha... See more

The procedure in regards to PostScan Mail is a bit different for non U.S. citizens. Ms. Beverly Hunter provided me with the correct document (Identification Verification form) and how to proceed with... See more

I can't say enough about Terry O'Brien for his diligence in efforts and time trying to help me when no one else from this company would! When i need help with anything post scan mail- I will contact T... See more

I will start by thanking Kathleen for everything! She took me from a very dire situation to serenity. Everything she did was done with professionalism, empathy and care. Thanks so so much for ALL. For... See more