Pro Designers Agency Reviews 40

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Steve was my agent I worked with and he went out of his way to help me tremendously !! I asked for a logo only , but He went above and beyond and created a whole new website for my company and more !... See more

Company replied

Rated 5 out of 5 stars

I had my doubts working with another designing company until now. Pro Designers Agency does excellent work. I was impressed by the number of mock drafts for my original logo concept. Even after I cha... See more

Company replied

Rated 1 out of 5 stars

Don't waste your time with this agency! It has been four weeks since the project commenced with Pro Designers Agency. This has been the most challenging experience I have encountered. During the... See more

Rated 5 out of 5 stars

Pro Designers works until the client is happy! I have had the great pleasure of working with Steve Schmidt on our new brand. Launching a brand and establishing your trademarks and creative is a hu... See more

Company replied

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Company details

  1. Design Agency
  2. Automation Company
  3. e-Commerce Agency
  4. SEO Service
  5. Social Media Agency
  6. Website Designer

Written by the company

Helping Brands Achieve Beyond Extraordinary Through Innovative Digital Designs and Development Solutions We are your partners that deliver top-notch website solutions to help you expand your business horizons. Driven by creativity, passion, and innovation, our strategists provide personalized solutions that help elevate your brand to new heights while giving it a competitive edge. We strive to create unique solutions that not only breathe life into a project but also pushes right into the spotlight of the digital marketplace We are dedicated to empowering businesses, startups, and large-scale organizations achieve success by connecting them with their ideal audience. We foster meaningful connections that drive us forward to do our best and deliver solutions that are worth the efforts.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40 reviews

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Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Steve was my agent I worked with and he…

Steve was my agent I worked with and he went out of his way to help me tremendously !! I asked for a logo only , but He went above and beyond and created a whole new website for my company and more ! I recommend this company and Steve !

February 9, 2026
Unprompted review
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Reply from Pro Designers Agency

We appreciate you trusting us with more than just your logo. Our goal is to provide holistic support for our clients, and it is rewarding to hear that Steve’s efforts met your needs so well.
Thank you for the high praise.

Rated 5 out of 5 stars

Working with David Watson has been an…

Working with David Watson has been an absolute pleasure; he exemplifies professionalism and is dedicated to ensuring that you are completely satisfied with your website, providing support and collaboration until all your expectations are met. I would be more than willing to select this company for future projects and would confidently endorse David to any of my professional colleagues seeking reliable and high-quality website services.

February 4, 2026
Unprompted review
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Reply from Pro Designers Agency

Thank you for such a thoughtful review. We believe that true professionalism means staying committed until the client is completely satisfied, and we are delighted that David delivered on that promise for you. We sincerely appreciate your endorsement and look forward to future collaborations.

Rated 5 out of 5 stars

Pro Designers are very professional and…

Pro Designers are very professional and passionate about serving their customers.Moreover, the creativity and visual imagery of production creation is outstanding.

January 2, 2026
Unprompted review
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Reply from Pro Designers Agency

Thank you so much for your gracious and thoughtful feedback. We are truly honored to be considered an esteemed partner in your journey, and it means a great deal to us that you recognize our team's passion and dedication.
Hearing that our professionalism and creative output resonated with you is the highest compliment we could receive. We are committed to serving valued clients like you with both heart and expertise, and we are thrilled that this commitment shines through in our work.
We are sincerely grateful for your partnership and look forward to the opportunity to support you again in the future.

Rated 4 out of 5 stars

Great job on creating and publishing my…

Great job on creating and publishing my website. Needed it done and they got it done.

December 22, 2025
Unprompted review
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Reply from Pro Designers Agency

Thank you so much for your kind words! We're thrilled to hear you're happy with your new website. Our team always aims to be efficient and effective, so we're glad that came through. It was a pleasure working with you, and we're here if you need anything in the future.

Rated 5 out of 5 stars

Our old website wasn't just outdated it…

Our old website wasn't just outdated it was hurting our credibility and conversions.

Pro Designers Agency stepped in and fixed everything from design to performance.

Andrew understood our business quickly and communicated clearly throughout.

I would absolutely recommend them !!

November 3, 2025
Unprompted review
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Reply from Pro Designers Agency

We’re happy our team could grasp your vision quickly and deliver the upgrade you needed. Understanding your business goals is the first step to a great website. Thanks for trusting us!

Rated 1 out of 5 stars

This does not appear to be a legitimate…

This does not appear to be a legitimate company based on my experience.

I purchased an “Elite Website Build” from ProDesigners Agency for $995. Within two hours of purchase, I researched the company further and identified multiple red flags. Based on what I found, I cancelled the service immediately and contacted the company to request a refund.

The company claimed it had 200 people working for the agency. However, when I researched the business address they provided, I found that the same address was registered to multiple unrelated companies, which contradicted how the business represented itself.

Shortly after the purchase, I received a phone call where the caller ID showed the name “Henry Lee,” and the call originated from China. During the call, the individual stated that his name was “Henry Maslow” and presented himself as calling from the United States. This inconsistency raised serious concerns about misrepresentation.

After cancelling the service, I received one email stating that a refund would be issued within 48 hours. No refund was ever processed, and after that email the company stopped communicating entirely. I am currently disputing the charge with my bank because the promised refund was never issued.

Based on my experience, the misleading claims about the company, the questionable business address, inconsistent identities, and failure to issue a refund after immediate cancellation make this an unreliable and high-risk vendor. I would strongly caution others before doing business with this company.

November 7, 2025
Unprompted review
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Reply from Pro Designers Agency

Thank you for sharing your feedback. We take customer concerns seriously and would like to clarify a few points regarding your experience.
After your order was placed on our website, our standard on-boarding process required the completion of a project brief form. Unfortunately, at that time there was a temporary technical issue with the form, which appears to have caused confusion and led to your immediate refund request.

As communicated via email, we did agree to process your refund in accordance with our internal refund procedure. This process requires a short verification and processing period, which was already initiated from our side. However, before the process could be completed, you raised a dispute with the bank and a negative review was posted here, which paused the standard refund workflow.

We remain willing to resolve this matter professionally and encourage you to contact our billing team directly so the refund can be finalized through the appropriate channel once the dispute is cleared.

Lastly, we are open to work with you and provide you with the services that you require, as we have satisfied customers throughout the US, and want you in that list.

We appreciate your patience and the opportunity to clarify our process.

Pro Designers Agency Support Team

Rated 5 out of 5 stars

So I just recently received my…

So I just recently received my stationary prints and I have to say Scott and his team did an amazing job I can't wait to start making prints and playing with some color schemes and really make them pop. Thank you so much

December 16, 2025
Unprompted review
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Reply from Pro Designers Agency

We are so glad we could deliver the quality you were looking for. Thanks for trusting us to help get your brand ready for action.

Rated 5 out of 5 stars

Working with David Watson on our… website was absolutely wonderful

Working with David Watson on our website has been an absolute pleasure his professionalism, creativity, and dedication truly sets him apart from the very beginning that David demonstrated a deep understanding of our goals and transform them into a visually study and highly functional website. He pays attention to every detail communicates clearly and consistently delivers more than expected. What impressed us most is his ability to combine design strategy and use your experience seamlessly David doesn’t just build websites. He creates digital experiences that elevate your brand and Dr. real results if you’re looking for someone who is reliable talented and genuinely passionate about his work, David Watson is the person you want on your team. We highly recommend him for any web design or development project.

November 23, 2025
Unprompted review
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Reply from Pro Designers Agency

Thank you for such a thoughtful review! Blending design strategy with user experience is a challenge we love. We are so happy David’s dedication and strategy paid off for your brand. Thanks for the high recommendation!

Rated 5 out of 5 stars

Awesome experience

Steve was very helpful. He revised my logo to my liking and offered excellent customer service while doing so. Would definitely recommend. Had a great experience getting my logo correct

November 27, 2025
Unprompted review
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Reply from Pro Designers Agency

Thank you! We believe excellent service and design go hand-in-hand. Thanks for sharing your experience and for being a great client to work with.

Rated 5 out of 5 stars

Pro Designers works until the client is…

Pro Designers works until the client is happy!
I have had the great pleasure of working with Steve Schmidt on our new brand.
Launching a brand and establishing your trademarks and creative is a huge task. Steve and his team have done an incredible job of getting us to the finish line!
I highly recommend the agency and Steve.

November 26, 2025
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Reply from Pro Designers Agency

It was a pleasure helping you build your new brand identity!
We really appreciate you trusting Steve and the team to handle such an important project.
Thanks for the high recommendation!

Rated 5 out of 5 stars

Great experience

Kevin Marshall was great to work with. He made himself available for phone call, text, email to capture my vision for my logo.

November 26, 2025
Unprompted review
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Reply from Pro Designers Agency

We love hearing this! Making your vision a reality is our top priority, and we're happy Kevin made the process seamless for you. Thanks for choosing us!

Rated 1 out of 5 stars

scammer and never refund

scammer and never refund

October 8, 2025
Unprompted review
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Reply from Pro Designers Agency

Hi Salai Jackson,
We’ve thoroughly checked our client database and were unable to locate any record of a project, invoice, or customer under your name.

To ensure we can properly address your concern, we kindly request that you provide us with your order number, project details, or the name used during your purchase. We take all feedback seriously and are always happy to resolve genuine customer issues, but we can only do so with verifiable information.

If you have truly worked with us, please reply with the requested details and our team will assist you immediately. If we do not receive a response, we will assume this review may not be associated with an actual customer. We appreciate your cooperation.
Thanks

Rated 5 out of 5 stars

True Champs

I had my doubts working with another designing company until now. Pro Designers Agency does excellent work.
I was impressed by the number of mock drafts for my original logo concept. Even after I changed the concept, they were able to hit it dead on. Brandon McAlister and David Watson are the new Batman and Robin.

November 19, 2025
Unprompted review
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Reply from Pro Designers Agency

Pivoting to a new concept is part of the process, and we're happy we nailed it! Thank you for trusting the team to bring your brand to life.

Rated 5 out of 5 stars

Convenience

Convenience, understanding, and patience.

November 10, 2025
Pro Designers Agency logo

Reply from Pro Designers Agency

Thank you for highlighting these qualities. We strive to make the process convenient, understanding, and patient so this means a lot to us.

Rated 1 out of 5 stars

Don't waste your time with this agency!

Don't waste your time with this agency!

It has been four weeks since the project commenced with Pro Designers Agency. This has been the most challenging experience I have encountered. During the first week, I communicated with Andrew, a sales representative who made numerous promising assurances regarding my project. However, I was subsequently assigned a representative named Edward, who assisted me in initiating the website development. The first week proceeded satisfactorily; he presented two layout designs and asked for my preference. I informed them of my preference for using the site builder Divi instead of Elementor, which he declined. He stated, "It would be easier for me to use Elementor instead of Divi." I found this response to be unacceptable. He advised that if I was dissatisfied with the work, I should contact the billing team via email. Which I did, and they not refunded or get back to me still waiting until today 11/9/2025.

Don't waste your time with this agency!

November 6, 2025
Rated 5 out of 5 stars

Great company

I worked with Brandon McAlister to make a logo for my dog breeding business. He did a great job was very patient with me going back-and-forth until I had the perfect logo. I was so happy that I went ahead and had him make a logo for my petting farm. And together we created a wonderful logo for Grammy's petting farm. I would highly recommend working with Brandon and they will be my go to for all my needs in the future.

October 31, 2025
Unprompted review
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Reply from Pro Designers Agency

Thank you for your kind words! We’re thrilled Brandon brought your ideas to life for both businesses. His patience and creativity truly stand out. We appreciate your trust and look forward to working with you again!

Rated 5 out of 5 stars

THE BEST LOGO SERVICE EVER.....

I loved the personal service I received from my project manager Steve. It was great to be able to dialogue with him over the designs. After a few rough drafts we arrived at a very vibrant and poignant logo for my son's business. The logo design captured his personality and the intent of the business and rolled it into a beautiful logo design!!!

October 30, 2025
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Reply from Pro Designers Agency

We’re so happy to hear about your positive experience! Steve truly values collaboration and creativity, and we’re thrilled the final logo captures your son’s personality and business essence. Thank you for trusting Pro Designers Agency, we loved being part of this special project.

Rated 4 out of 5 stars

Pro Designers made life easy

Pro Designers made life easy. The web and design team were great to work with. Ask ahead about migration costs. There is a significant charge for their 'custom plugin.'

October 28, 2025
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Reply from Pro Designers Agency

Thank You!
We're so glad to hear our web team was great to work with and made things easy.

Rated 4 out of 5 stars

Working with Pro Designers Agency on…

Working with Pro Designers Agency on our website design and development project was a fantastic experience from start to finish. The team was professional, creative, and truly understood our vision.

A special thank you to our project manager, Edward Banks, whose dedication, clear communication, and attention to detail made the entire process smooth and stress-free. Edward kept everything on track, provided valuable insights, and made sure we were always informed at every stage.

I'm beyond happy with the final result. The site looks great, functions perfectly, and truly represents our brand. Highly recommend Pro Designers Agency for anyone looking for a reliable, talented web team.

October 21, 2025
Pro Designers Agency logo

Reply from Pro Designers Agency

Thank you for your kind words! We're thrilled you loved the website and had a great experience with Edward and our team.

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