Rarewaves Reviews 12,525

I placed an order on 1 January for a Sonic Collectable and was very happy with the price - nearly half the price of some competitors! On 5 Jan I received a 'shipped' email but no information on cou... See more

Ordered 3 items on 12/01 but 1 item didn’t arrive - I contacted Rarewaves who were quick to send out a replacement that I received within 4 working days so I was very happy with this - however it migh... See more

I generally don’t post on review sites but for Rarewaves, I make an exception. Buying vinyl records online is always problematic as they are so easily damaged. Therefore, a retailer that resolves any... See more

This place has a really great selection of movies on 4K Blu-ray – plenty of classics, new releases, and even some hard-to-find titles. They often have excellent deals and discounts that make it easy t... See more

They weren't kidding about the “rare” in Rarewaves! I've been searching forever for this book, and it arrived in absolutely pristine condition. After knowing the store was reliable, I found three more... See more

Use these guys a lot, always seem to be just a little bit cheaper for whatever I'm after. Everything arrives well packaged. Downside is the despatch times..... can take a few days before anyth... See more

Rarewaves has become my number 1 source of buying 4K movies and other media, surpasing Amazon. And it is rare to find such good customer support these days. I recommend Rarewaves to everyone. The o... See more

These guys are a great source for imports, like Blu-ray and DVD! Shipment tends to be their only minor flaw, having to contend with the typical overseas wait time, a tracking mix-up due to multiple it... See more

I placed an order and it’s common that the deliveries are not always at the same time. This being the case I always allow a period of time for the order to be fulfilled. The recent order had not del... See more

Rarewaves continues to be my first choice for all entertainment and educational needs. Aside from being competitively priced, their customer service is second to none. If there is ever a problem wit... See more

Overall buying is a great experience. Price is decent especially if you buy at the month end (10% discount period). Shipping cost is the lowest. But their customer service is very good and they re... See more

The quality of the products is always good. I order vinyls and they arrive in perfect condition and the price is good. However delivery is very slow and often goes over the 5 working days with limited... See more

Great customer service! My order was confirmed and despatched, and then got caught up in the Christmas/New Year postal service between two countries. After some weeks, I contacted Rarewaves to say the... See more

An order I’d placed hadn’t arrived within the expected time so they kindly offered to send another when I got in touch. The original order then arrived the next day having been held up in customs. Ver... See more

I hadn't used Rarewaves before but ordered several LPs, all at good price and free delivery was a bonus, even if it did take longer to arrive than anticipated. I was surprised to find that one of the... See more

Dischi inseriti in un cartone troppo sottile, è un caso che non siano arrivati danneggiati. Cosa già successa varie volte, fatte segnalazioni ma è stato inutile. Records have been placed in a too th... See more

Customer services needs to be improved. My complaint about missing CD was not handled professionally. Was informed, we will have to wait until an investigation into the non arrival of your order befor... See more

Ordered here many times now, no competition on price, may take a few days longer, but always well packaged, and the postage is free, have even had free postage ordering from their u.s. site more than... See more

Ordered item on 21 December 2025. Needed it by 31 December. Tracking shows that Rarewaves didn’t even ship the item from their warehouse until 31 December. Rarewaves customer support (Afroditi) then d... See more

Great in stock Selections, plus a great Simple way to be informed for Returning Stock from Wishlist, Which is Another great feature, instead of simply packing the Cart to keep track! Quick delive... See more

*UPDATE* They responded to my review and STILL blamed Royal Mail. It's like they can't understand the simple fact that the carrier didn't delay anything, RAREWAVES SIMPLY DIDN'T SEND THE ITEM ON T... See more

I've used Rarewaves for buying vinyl as they're very competitively priced. Their customer services is very good but delivery time is so long and it's purely down to Whistl, the logistics company they... See more

Similar to other recent reviews. I have ordered via eBay- apparently my order was dispatched on 27th November. Second class / untracked. It hasn’t arrived. I have reached out to customer services a fe... See more

Like many reviews my order was split and one item outstanding A tracking number was provided for missing item and it isn't a valid number If id known how long it takes to dispatch items id have go... See more

I ordered from Ireland and expected some delay in delivery which proved the case. Item was speedily dispatched but a long time in transit, via Royal Mail. Customer support at Rarewaves was excellent w... See more

Order status says that the order was fulfilled one month ago. In the first package I received half of the items I ordered. One of the items was damaged. Beware of this when ordering movies with slip... See more

Great selection, great prices, love the points system. I shop there alot. But item get damaged too often. I don't always bother contacting them because they always try to give 20% off instead of just... See more

First order. Great website. Easy to order and no post fees. However, 11 days delivery spoilt the customer experience, was due 2 days ago but had not arrived, no updates and if honest started to t... See more

Super disappointing. I put through a large order. Took ages to arrive and I’m still missing 6 records, the items I have received have all been damaged and I was offered to return or get 20% back.... See more

No dispatch information. Had to chase to ask. Then told to wait 7 working days, so really the next day. Several days later the record was dispatched. Customer support was partially helpful, but was an... See more

Generally good 4k offers each month either with money off of 2for deals. However 1 star off for how slow delivery is on legacy titles in comparison to main rivals such as HMV and Amazon. However since... See more

It's been fantastic so far. The website is still a major let down in terms of looking for rock and metal stuff and coming across Dolly Parton, Andrea Rieu and Oasis. The poor excuse of replying with "... See more

Lack of tracking codes to see where a parcel is. Multiple packages for one order. Two packages but in reality apparently three packages because two have arrived but one product still missing (not de... See more

Excellent to deal with, went more than the extra mile after one item being lost twice in transit by sending out a third copy without hesitation I use rare waves regularly and will always recommend t... See more

The product itself once it arrived was 5 stars. I would have given 5 stars but the product took along time to arrive. If you are purchasing for a gift I recommend purchasing a month a head. I asked ho... See more

Invisible Skeletor – Masters of the Universe Origins Just got my hands on the Invisible Skeletor and WOW — this thing looks insane in person. That translucent, icy-clear body with the purple... See more

Very good experience. Everything in my order arrived in excellent condition at the later end of the predicted time frame. I just have one little niggle about not having tracked mail, and therefore hav... See more

Pathetic excuse of a company! Ordered before the Christmas cut-off, received a dispatch email on the 18th.. nothing had arrived by the 23rd so checked the tracking.. the reference was only created the... See more

Great selection,boutique and studio blu rays and 4ks,vinyl and cds,including import titles.Great value and customer services-emails get replied unlike some other sites.Only slight minus delivery on sl... See more

You can't fault their prices and vinyl always arrive well packaged, but my goodness delivery is slow. Ordered 4 days ago, meant to be dispatched in 48hrs, still unfulfilled. Ive found purchasing from... See more

So far, so good. I came across Rarewaves as a pop-up on my on-line newspaper. I use several on-line vinyl record dealers, but thought I'd give Rarewaves a punt. 1st experience is encouraging; cheapish... See more

I don’t rate the company very highly, I’ve used for the first (and last time) to buy a Christmas present that didn’t arrive. I ordered a limited edition Funko and was sent the wrong thing, I was act... See more

Have always rated this company very Highly in Past. Good prices and delivery and when issues do refund. However something has changed. I have been let down twice in last 2 pre orders. They did refund... See more

Excellent. Though the filters in the Search Engine are not very user friendly (e.g. IRON MAIDEN and Iron Maiden throwing results), the catalogue is vast, the prices are ultra competitive and, believ... See more