Real Authentication Reviews 176

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the service provided, highlighting the speed and ease of use of the platform. Consumers feel more confident when buying pre-owned luxury items, because they can easily verify their authenticity. The authentication process is quick, easy, and reliable. Also, customers appreciate the fast response time and the ability to get questions answered quickly. The user experience is another highlight for reviewers. They find it easy to create an account and submit information. The company is known for sticking to the timeline and providing all the feedback. People also like that the company tailors its requests in relation to the item being authenticated.

Based on these reviews

Rated 5 out of 5 stars

I have used Real Authentication ATLEAST four times over the years and it has been so helpful and trustworthy easy and the best solution !! It always helps me to get my money back because there is so m... See more

Rated 5 out of 5 stars

Last night I entered a bag for authentication service with a 24 hour review period. I received my results just hours later! RA (unlike other companies) is never late, but often early like this!

Rated 5 out of 5 stars

I have used RA twice, once for a vintage Chanel and second for a Hermes bag, both passed authentication so naturally I am pleased. I will continue to use them where there is even the slightest bit of... See more

Rated 5 out of 5 stars

I have been using real authentication for years and their service has saved me a couple of times from buying fakes. I appreciate all the services they offer (including the expedited ones!) and appreci... See more

Rated 5 out of 5 stars

I had many great experiences with Real Authentication! The process was quick and easy, which is a huge plus. It definitely gives me more confidence when buying pre-owned luxury items, knowing I can ea... See more

Rated 1 out of 5 stars

Real Authentication results are questionable. Their findings do not accurately reflect the true nature or origin of the item. the results they provide are vague, even though you have to pay for them,... See more

Rated 1 out of 5 stars

I paid $30 for an authentication service, and they marked my item as fake — but offered no explanation or evidence whatsoever. When I asked for details, they said I’d need to pay an extra $10 just to... See more

Rated 5 out of 5 stars

Well, I love real authentic. They do a great job authenticating lots of items for me. If you have any questions, they answered the questions very quickly. Their response are A1 and there’s no other co... See more

Rated 5 out of 5 stars

Easy to create an account. Quick and clear instructions for filing an authentication request. Very clear and understandable pricing. Stuck to the timeline and provided all the feedback I was lookin... See more

Rated 5 out of 5 stars

Super easy and fun to authenticate my luxury bag using Real Authenticators. I’ll be saving this site and using it over and over! Thank you so much for making it seamless and inexpensive to get this do... See more

Rated 5 out of 5 stars

Excellent, simple, and reliable service. I have used them at least six times thus far and they have done a great job. They tell you exactly what they need to see to authenticate and if they need any o... See more

Rated 5 out of 5 stars

Real Authentication is absolutely essential for my business being a second hand concession store especially as I'm based in the U.K. their service is 1st class, thank you

Rated 5 out of 5 stars

Just left thrifting at the Goodwill. Didn't know they had luxury bags there. Bought a bag and it came with a certificate from Real Authentication. They verified it was real. What a score!!

Rated 5 out of 5 stars

I recently purchased a vintage YSL purse and wanted to ensure its authenticity. This authentication website proved to be incredibly user-friendly and efficient, providing a great service at a reasona... See more

Rated 5 out of 5 stars

Excellent service always timely and reliable! If you’re thinking about getting an item checked for its authenticity look no further. Real authentication is the only way to go!

Rated 5 out of 5 stars

Had a great experience with Real Authentication! It was super easy to submit the information. I also got my results in less than 24 hours. I will definitely be using them again!

Rated 5 out of 5 stars

Very quick turnaround. I paid the basic rate but results came back in about 12 hours. They ask for lots of photos. Instructions were easy to follow. Uploading photos were quick and easy.

Rated 5 out of 5 stars

I had a bag that was challenging to authenticate, but they handled it quickly and walked me through what additional pictures would be needed.

Rated 1 out of 5 stars

I've had more than 1 positive experience with them, but now they're making a total mess of it. They already asked for 4 times for the same picture of the serial code in the Chanel bag and all tho... See more

Rated 1 out of 5 stars

Not sure how thorough real authentication is. I had a good first experience a couple of years ago. But Recently, I had a bag authenticated from them come back as counterfeit. I bought this bag from FA... See more

Rated 1 out of 5 stars

Horrible customer service. My 24 hour order came 14 hours late, with no apologies. Also, the third review that was showing magically disappeared. Finally, I submitted an item that was physically authe... See more

Rated 1 out of 5 stars

Scam. Do not trust this company. They provided me with an "authentic" determination for my item. After my own research, I determined it was not authentic. They did not provide a refund and clearly I s... See more

Rated 3 out of 5 stars

This is my first time using Real Authentication and it was an easy process, except they did a typo on the name of my product (not even close) and I kept telling them they made a mistake but the wouldn... See more

Rated 1 out of 5 stars

Authenticated a counterfeit wallet. I spent 30$ authenticating this wallet that they had already previously stated was misrepresented which I’m assuming means it is a counterfeit product. I went throu... See more

Rated 1 out of 5 stars

This so-called “authentication” service approved a fake Balmain jacket as real. Balmain’s head office confirmed it’s 100% counterfeit. They are NOT a trustworthy source — they pass off fakes as authen... See more

Rated 1 out of 5 stars

Would give zero stars if I could. This app is a complete money grab. I doubt they even know what they are doing. Deemed an item counterfeit, which is fine, but when I asked why they said I had to pay... See more

Rated 5 out of 5 stars

I have used Real Authentication for at least 3 years to authenticate for my re-seller business. The turn around time is great and I've always been able to count on them. Very professional and trustwor... See more

Rated 1 out of 5 stars

I’ve now been burned twice by this company, and both incidents reveal a fundamental lack of expertise and accountability. First, they authenticated a Chanel bag that was not original as repre... See more

Rated 5 out of 5 stars

Real Authentication lived up to their reputation as an authoritative, leader in verifying pre-loved luxury goods. I was confident I'd purchased an authentic bag but I feel better knowing experts have... See more

Rated 5 out of 5 stars

I had a good experience. I sent in my pictures of the handbag. And waited. They got back to me and said what needed some additional pictures which I sent. And I got my determination the next day. It w... See more

Rated 5 out of 5 stars

Easy to follow clear instructions and fast responses. I need purses authenticated for the estate sale company I wrk for and Real Authentication makes it easy!

Rated 5 out of 5 stars

I’m very satisfied. Extremely professional and competent – I feel a great deal of trust. I’ve tried 5 other authentication companies because I sell Chanel bags and want to offer my customers proper a... See more

Rated 5 out of 5 stars

My experience with Real Authentication was everything I hoped for. The Louis Vuitton Bag my Grandmother left for me was determined Authentic. The website had excellent, easy to follow directions for... See more

Rated 5 out of 5 stars

They really look at the items they are authenticating and let me know what is wrong if they can’t authenticate it.

Rated 5 out of 5 stars

The turnaround was great. The service was excellent. I always trust real authentication to do my bags. They are spot on.

Rated 5 out of 5 stars

Easy to apply for and authenticity came much quicker than I had been led to expect. If I need I will use this site again.

Rated 1 out of 5 stars

The most unreliable authentication service!!! I am a seller on Mercari app.; this app. uses Real Authentication services when you have an item to list that cost more than $300 in my case for Tiff... See more

Rated 5 out of 5 stars

Extremely fast turnaround for results! I was expecting not to hear back for at least 24 hours and results came back in hours!

Rated 5 out of 5 stars

The authentication was really fast. Perfect. I always use this before i buy pre-loved luxury products

Rated 5 out of 5 stars

First time submitting an item for authentication. Very through but easy submission process. Thrilled to get a positive result.

Rated 5 out of 5 stars

Fast authentication and you know what step it’s in every minute. I wish they would keep me logged in or use my face to login. That part gets old.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Real Authentication. The process was smooth, communication was clear, and I received my Certificate of Authenticity for my Chanel necklace promptly. As a sell... See more

Rated 5 out of 5 stars

Real Authentication is the Authenticator I trust when authenticating luxury items for my business. Their expertise and accuracy is profound. They also generate results in a timely manner. I will alw... See more

Rated 5 out of 5 stars

Super fast turnaround time! I always appreciate the expertise Real Authentication provides and confidence in whether or not my items are real or fake.


Company details

  1. Fashion Accessories Store
  2. Professional and Hobby Associations
  3. Software Company

Written by the company

Is your handbag real? 24-hour expert authentication services for designer handbags, shoes, and accessories from Chanel, Hermes, Louis Vuitton, Celine, Balenciaga, Gucci, Prada, YSL, Christian Louboutin, BVLGARI, Givenchy, over 100+ designer brands! We understand the nature of our business means not everyone gets the answers they want us to give them. We are meticulous and vigilant in our mission to end the industry of fake designer goods. Our team partners with the largest resellers and marketplaces in the world. We are highly trained and get rigorously tested for accuracy by our partners and have a 99.9% accuracy rating. We must maintain that rating to keep our clients. ALL items are verified by 2 experts on that brand and item type. We also run all items through our SmartScan Database™ where it verifies our accuracy and builds our data to give even better determinations. We invest heavily in our process and tech to help our clients. Because of the nature of our business, we can not give the details of why your items are deemed or real and understand that is difficult for many clients to understand. We hope you understand our mission and give our services a try! We have business partner programs for high-volume users. Thank you again for considering Real Authentication for your designer and luxury authentication needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

176 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Challenging Bag

I had a bag that was challenging to authenticate, but they handled it quickly and walked me through what additional pictures would be needed.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very quick turnaround

Very quick turnaround. I paid the basic rate but results came back in about 12 hours. They ask for lots of photos. Instructions were easy to follow. Uploading photos were quick and easy.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Early results!!

Last night I entered a bag for authentication service with a 24 hour review period. I received my results just hours later! RA (unlike other companies) is never late, but often early like this!

January 21, 2026
Unprompted review

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