I loved the Kate Stein nut bowls. I got them for my sister's birthday. My sister loves Padstow and all things Rick, his restaurant which she visits when she is caravaning down there. Every memorable o... See more
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Company details
Written by the company
Share Rick Stein's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall, Hampshire, Dorset, Wilshire and London.
Contact info
Riverside, PL28 8BY, Padstow, United Kingdom
- rickstein.com
Replied to 53% of negative reviews
Typically replies within 1 week
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Fast delivery and easy to use website
easy to use website, and fast delivery in good packaging to keep the fish fresh
Not terribly well packaged otherwise…
Not terribly well packaged otherwise would have been 5 stars
Average for £
I booked the main restaurant @ Sandbanks for special birthday experience for my mother (7 people for an 80th) . Explained this when booking. Whilst the staff were quite pleasant - no mention of birthday or an attempt to make her feel special. Plus inflexibility with menu options.The restaurant was not busy as it was lunchtime.Given the amount we spent we won’t return and will explore other options locally with better atmosphere . A shame.
Worth Waiting For
Everything arrived on time and was beautifully packed, all the fish was delicious along with the fish soup.
Voucher to spend
I had a voucher to use, but so disappointed that I could not use it for Stein’s at Home Dishpatch meal kits as several friends had told me how good they were. Had visited Stein restaurants in the past so decided to get something from the online fish shop. The delivery was well packaged and the fish was excellent quality. Using the voucher at check out was not clear and had to contact customer service who were responsive and very helpful.
Always good quality products.
Always good quality products.
The fish soup and the salmon pate are to die for.
Extremely well packaged, and arrived when it supposed to.
Will be ordering again.
All the fish was super fresh and…
All the fish was super fresh and delicious. The dressed crab was outstanding.
Signed copy was extra special as it's a gift
The delivery was quick. The book was for a gift and so was extra special as it was signed by Rick Stein. Thank you
Wonderful
The staff, the decor and the attention to detail, plus, of course, the fabulous food made our visit perfect from start to finish.
Great customer service
Great customer service. An item was damaged and replacement was very quick. Thank you.
Easy ordering and prompt despatch to…
Easy ordering and prompt despatch to evri and delivered all within 3days.
First rate fish
First rate fish, excellent recipes and the order arrived on time and in superb condition.
Excellent choice of merchandise
Excellent choice of merchandise, good communication and fast delivery
The main was a let down
We went there for lunch. The service was great. We enjoyed the starter and the dessert. However, the main, which was meant to be belly pork, was a let down. It was basically a large lump of fat, with hardly any meat. Shame, as this took away from the experience.
Glorious Christmas pudding
Glorious Christmas pudding. Please never stop making them.
Brilliant customer service.
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