Verified
Good choices of sizes on the website, unfortunately I bought the Maria style which I buy in velvet in the same size and they are infact a bit big..nobody's fault.. I usually buy the Bella but I wan... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
The trousers were too big when I phoned for a return form the assistant on the phone was very helpful. When the tabac refused my parcel she made arrangements to have it picked up. This was my firs... See more
Company replied
Verified
Best possible customer service and outstanding product. My only wish is for a back pocket or two to be added.
Company replied
Verified
Great products. Excellent service and delivery. I've been wearing only Robell trousers for years. That speaks volumes.
Company replied
Verified
The trousers have a great cuality but I had to send them back to small Normal my I have size 38 with your elástico material range 09
Company replied
Verified
The items arrived via dhl who were very efficient and I am very happy with the 3 items I purchased
Company replied
Verified
The products continue to be of excellent quality and the fit is true to size. Thank you.
Company replied
Verified
Great service. Product is very good quality. Very satisfied👍
Company replied
Verified
Perfect fit, good quality, very fast delivery. As always.
Company replied
Verified
Thank you for your beautiful design and amazing delivery people
Company replied
Verified
Great all round ! Fit flattering! Good speedy delivery
Company replied
Verified
All pants really good, perfect quality, waiting size and material
Company replied
Verified
Quick delivery, excellent website, great quality products. Would definitely recommend & will be ordering in the future.
Company replied
Verified
Great pants delivered quickly. Great service and advice A Samuels brusse
Company replied
Verified
The trousers are perfect. The delivery worked very well.
Company replied
Verified
The order arrived very quickly at destination. Quality of product excellent
Company replied
Verified
Great service delivered on time.
Company replied
Verified
Nice products and fast delivery.
Company replied
Verified
Have many trousers from robell.good size, they fit me. Good quality, price a bit high
Company replied
Having travelled some considerable distance I had to wait more than 1/2 hour before getting to view the products. The two assistants were very helpful but the whole experience was time consuming & dis... See more
Company replied
Verified
Not enough fabric in back of trousers - constantly slipping down so very uncomfortable. I think my previous purchases some years ago were possibly purchased from UK Robell. I'm not sure - can't remem... See more
Company replied
I ordered cut offs and because of the fabric they are made of they crinkle at the bottom and no amount of ironing solves the problem. I also ordered a pair of striped cut offs and the stitching on th... See more
Company replied
Verified
I am very disappointed I received the wrong size. I ordered size 46 but received size 48. On pants there are actually two sizes indicated. Pants size 48 and the little papers hanging from them is size... See more
Company replied
Verified
I bought my last pair if trousers but was very disappointed that there were no back pockets in them. Could not be bothered to send them retur. The description said there were pockets
Company replied
Verified
Hi love my new trousers fast delivery will use your company again.
Company replied
Verified
reliable, quik respons, good trousers, nice fit
Company replied
Verified
I tried to buy slim fit trousers every time and I get regular fit!
Company replied
Verified
Perfect fit , very fast delivery !
Company replied
Verified
Great material and fits great
Company replied
Verified
Usual excellent quality goods & fast delivery to Spain
Company replied
Verified
Very good quality, correct size, good material, fast delivery
Company replied
Verified
Quick and efficient delivery and quality goods.
Company replied
Verified
Delivery and product as expected and promised.
Company replied
Verified
Ordering easy and fast felivery!
Company replied
Verified
Excellent product arrived quickly
Company replied
Verified
all do well, quick shipment
Company replied
Verified
Very fast shipping and very well wrap.
Company replied
Verified
Marie trousers are the best ❤️
Company replied
Verified
Beautiful trouser and colour, fitting perfect.
Company replied
Verified
Fast shipping. The pants were great.
Company replied
Verified
One pair was too small. You sent the wrong size
Company replied
Verified
Great service fast delivery
Company replied
Verified
Very quick delivery , never disappointed !
Company replied
Verified
Never disappointed , fast delivery
Company replied
Company details
Written by the company
ROBELL ist eine Marke, die über mehr als 30 Jahre Erfahrung in der Herstellung von Hosen mit bester Passform verfügt.
30 Tage Rücksendung
Written by the company
- Kostenlose Rücksendungen für alle Bestellungen
- Innerhalb von 30 Tagen nach Erhalt Ihres Pakets haben Sie die Möglichkeit, Ihre Ware zurückzusenden. Weiterlesen.
1-3 Tage Lieferung
Kostenlose Lieferung ab 69.95 EUR
Bei Robell stellen wir sicher, dass Ihr Paket noch am selben Tag oder so schnell wie möglich nach Ihrer Bestellung versendet wird.
Contact info
Alte Heerstrasse 2, 38644, Goslar, Germany
- +49 (0) 5321 551 816
- infode@robell.eu
- robellfashion.de
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
Reply from ROBELL
Hello
Thank you so much for your positive review and kind words!
We truly appreciate them and are delighted to hear that you are so satisfied.
We look forward to your next order and wish you a wonderful day.
Sincerely,
Julia Haarnagel
Verified
Reply from ROBELL
Hello
Thank you so much for your positive review and kind words!
We truly appreciate them and are delighted to hear that you are this satisfied.
We look forward to your next order and wish you a wonderful day.
Sincerely
Julia Haarnagel
Verified
The order arrived very quickly at…
The order arrived very quickly at destination. Quality of product excellent
December 8, 2025
Reply from ROBELL
Hello
Thank you so much for your positive review and kind words!
We truly appreciate them and are delighted to hear that you are so satisfied.
We look forward to your next order and wish you a wonderful day.
Sincerely
Julia Haarnagel
Verified
Quick delivery
Quick delivery, excellent website, great quality products. Would definitely recommend & will be ordering in the future.
December 3, 2025
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate them and it is nice to hear that you are so satisfied.
We look forward to your next order and wish you a wonderful day.
Best regards,
Julia Haarnagel
Verified
The trousers have a great cuality but I…
The trousers have a great cuality but I had to send them back to small
Normal my I have size 38 with your elástico material range 09
November 24, 2025
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate them and it is nice to hear that you are so satisfied.
We look forward to your next order and wish you a wonderful day.
Best regards,
Julia Haarnagel
Verified
All pants really good
All pants really good, perfect quality, waiting size and material
November 24, 2025
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate them and it is nice to hear that you are so satisfied.
We look forward to your next order and wish you a wonderful day.
Best regards,
Julia Haarnagel
Verified
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate this, and it is great to hear that you are this satisfied.
We look forward to your next order and wish you a pleasant day.
Kind regards,
Julia Haarnagel
Verified
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate this, and it is great to hear that you are this satisfied.
We look forward to your next order and wish you a pleasant day.
Kind regards,
Julia Haarnagel
Verified
Perfect Service!
November 7, 2025
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate this, and it is great to hear that you are this satisfied.
We look forward to your next order and wish you a pleasant day.
Kind regards,
Julia Haarnagel
Verified
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate them, and it's wonderful to hear that you are this satisfied.
We look forward to your next order and wish you a pleasant day.
Best regards,
Julia Haarnagel
Verified
Great products
Great products. Excellent service and delivery.
I've been wearing only Robell trousers for years. That speaks volumes.
October 27, 2025
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate them, and it's wonderful to hear that you are this satisfied.
We look forward to your next order and wish you a pleasant day.
Best regards,
Julia Haarnagel
Verified
I am very disappointed I received the…
I am very disappointed I received the wrong size. I ordered size 46 but received size 48. On pants there are actually two sizes indicated. Pants size 48 and the little papers hanging from them is size 46
October 24, 2025
Reply from ROBELL
Hello
Thank you for taking the time to provide us with your feedback.
We are sorry that we did not meet your expectations.
Please feel free to send the wrong pants back to us, and you will receive a refund.
You are also welcome to send us an additional email at infode@robell.eu, and we will find a solution.
Best regards,
Julia Haarnagel
Verified
Really good trousers bought at reduced…
Really good trousers bought at reduced price. Fits perfectly
October 21, 2025
Reply from ROBELL
Hello Irene
Thank you very much for your positive review and kind words!
We truly appreciate them, and it's wonderful to hear that you are so satisfied.
We look forward to your next order and wish you a pleasant day.
Best regards,
Julia Haarnagel
Verified
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate them, and it's wonderful to hear that you are this satisfied.
We look forward to your next order and wish you a pleasant day.
Best regards,
Julia Haarnagel
Verified
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate them, and it's wonderful to hear that you are this satisfied.
We look forward to your next order and wish you a pleasant day.
Best regards,
Julia Haarnagel
Verified
Best possible customer service and product
Best possible customer service and outstanding product. My only wish is for a back pocket or two to be added.
September 22, 2025
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We truly appreciate them, and it's wonderful to hear that you are this satisfied.
Your ideas will be forwarded.
We look forward to your next order and wish you a pleasant day.
Best regards,
Julia Haarnagel
VERY DISAPPOINTING Having travelled some considerable…
Having travelled some considerable distance I had to wait more than 1/2 hour before getting to view the products. The two assistants were very helpful but the whole experience was time consuming & disappointing. It is not like a normal shop & in my opinion a waste of time. If you want to sell to the retail market you need to change your set up. I certainly won’t go back.
July 30, 2025
Unprompted review
Reply from ROBELL
Dear Mr & Mrs Lewis
Thank you for your feedback. We're sorry to hear about your experience.
However, please note that we are solely the manufacturer and shipper of the products and are not involved in the operation or setup of any retail locations. We do not manage the customer experience on-site, nor are we responsible for how products are presented or sold by individual retailers.
Your comments may be best directed to the store or showroom you visited, as they will be in a better position to address your concerns directly.
Thank you for your understanding.
Robell
Verified
Reply from ROBELL
Good Morning,
thank you for your positive review and kind words!
We truly appreciate it and are delighted to hear that you are so satisfied.
We look forward to your next order and wish you a pleasant day.
Sincerely,
Birgit Welzel
Verified
The products continue to be of…
The products continue to be of excellent quality and the fit is true to size. Thank you.
September 1, 2025
Reply from ROBELL
Good Morning,
thank you for your positive review and kind words!
We truly appreciate it and are delighted to hear that you are so satisfied.
We look forward to your next order and wish you a pleasant day.
Sincerely,
Birgit Welzel
Verified
Reply from ROBELL
Dear Julia
Thank you very much for taking the time to leave us a review!
You have ordered size 44, 2* 38 and 1* 36.
When you have received those sizes, then we had send what you have ordered.
When you received other sizes, it was our fault, please pardon then.
However, please feel free to return the wrong trousers to us, then you will receive a refund.
We look forward to your next order and wish you a nice day.
Thank you very much.
Best regards,
Julia Haarnagel
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