Saily Reviews 19,070

I travel a lot and have tried other eSIM apps in the passed. I have never found them to be reliable and found the customer service lacking. Despite this I gave Sally a try because internaltional r... See more

Very good response from customer service and technical team. I had problems, quite slow and unstable data flow, perhaps wrong settings in my phone. Received first help via chat function, many thanks f... See more

I tried HolaFly and it was such a hard experience, didn’t get any feedback back got charged 2 times. Friend recommended saily for my trip from the United States to Mexico, so far the e-sim works and... See more

I recently switched to Saily when aboard or at work and the experience has been seamless. The setup was incredibly easy, and the service worked immediately. I’ve had zero dropped calls or connectiv... See more

I was having problems connecting to Saily after buying the plan. The Chatbot tried to help me by taking me through a number of solution options. In the end, it passed me to a live consultant. Corbin w... See more

I’ve just downloaded the Saily app and purchased my ESim for my holiday in Sri Lanka in a couple of days time. I was unsure what settings I needed on my iPhone so reached out in the chat line. They we... See more

Amazing customer service. I found Sailey through an add pop up. After reading several great reviews I decided to download the app and chose the 30 day data plan. I initially encountered some issues w... See more

Easy to use and the customer support are very helpful, in particular Seren and Briar! I had to extend my stay so added data and Briar made sure the transition from the first unlimited plan to the next... See more

Installed after yet another Airalo adventure. Smooth and Intuitive- it went through like a charm. Knowing that it comes from NordVPN it also induces trust. The promise of having one eSim to rule them... See more

Easy to install and setup. Will update later if any issues on site when using the service. Update: I did not get the service to start as expected, until I realized I had to turn off my physical SI... See more

Hello, Thank you for Saily program! Listening to other people's advices, who already know this program, or who found lot's of information about this program - was helpful. This program is great bec... See more

Ashby Locke - such an awesome customer support tech on their “Chat with Us” option. I love that this was a real person that I was chatting with and not automated responses. I’m not tech savvy myse... See more

I’ve never been a technophobe & despite failing eyesight (at 77 yrs), I found Buying, Setting up & Using Saily to be an Absolute Doddle. Thus I could ‘stay in touch’ at an affordable price.... See more

I ended up with help from a live agent who was super professional, knowledgeable and quick to respond. Delia helped me with a couple of issues, including figuring out how to “fix” a Saily plan on my h... See more

I have used Saily eSIMs in several countries around the world, and it has worked great everywhere. When I had some trouble changing countries, their tech support walked me through and got it squared a... See more

I recently bought a 30 day 5GB Saily eSIM for my iPhone 16 in Sri Lanka. What an awful, frustrating experience. No matter where I went in Sri Lanka, my connectivity was terrible. While others around m... See more

The eSim was installed under the name GLOBAL1 and I had no connectoin until I toggled Airplane Mode on and off. Aside from that, though, signing up was easy enough and I suppose I'll be happy until I... See more

Very smooth process as far as purchasing and uploading. Not sure how it is on the ground in London yet… UPDATE! Cellular data plan worked great while in London...no complaints. The only thing I w... See more

My wife and I are on holiday in Cochin, Kerala, India. The Saily eSIM installed on my wife’s iPhone just wouldn’t work, so we got a refund. Fyi…I have now installed Airalo and it worked immediate... See more

Absolute disaster, can't recommend it for Japan and Mexico. No connection whatsoever in Japan and connection so slow in Mexico, it was faster finding a cafe with wifi. Spent hours texting with (very p... See more

Second time using daily, first time great, this time terrible, seems the more popular they get the quality gets worse, won’t be using again. Spent over an hour with customer support still no help, con... See more

V difficult to use and customer service is the worst you will find - super slow and incompetent. Saily don’t tell you that after you return home your network can think you are still in the foreign c... See more

Very, VERY disappointed!!! They announce “1 sim Worldwide coverage” then they charge you big money for each country!!! Misleading marketing!!! Coverage in USA, slow, Spain slow, Morocco slow an... See more

Using saily after being recommended by family member. Absolute rubbish. Data piggybacking on low speed ( LTE ) connections while I'm sitting under a 5g antenna. Excuse after excuse and I'm done with i... See more

Unimpressed with Saily. As a long time Nord user thought it would be the eSim to use. Huge problems setting up. Forced to go via Google account. Ended up communicating with 5 different support person... See more

I don’t think I’ll be using Saily again. First there were installation issues, with my Canadian SIM card getting its number inadvertently wiped. Second, discovered too late that there really is... See more

We were using Saily eSIM while travelling across the US, and everything seemed fine in Texas. But the moment we crossed into Louisiana, the service completely died, zero coverage, no signal, not... See more

I purchased a 30 day plan for Kenya and it was pretty dreadful. Constantly having to reboot the app and toggle to flight mode to get any kind of connection. Normally it took about 10 minutes of r... See more

So disappointed with this option as an eSIM. Had to purchase 2 plans before leaving Australia for New Zealand. Finally got 2nd plan loaded (higher$$) then didn’t work last day in NZ after only 6 days.... See more

Wasted about 4 hours over 3 occasions getting eSIM to work. Every time I changed countries in Europe it wouldn’t work. Had to activate expensive provider from home (Australia) twice when needed to con... See more

Really bad actually. I bought 10GB for both Cambodia and Vietnam. If you’re in major cities line Phnom Penh, Hanoi, HCMC it’s borderline ok. Ended up with 8.5 GB unused because there was simply no rec... See more

It is promoted towards young gullable kids teens who dont know wny better . Literally totally pointless not needed and not nessery or required . seeing as most phone providers sims are roam free in ov... See more

Stay away from this company. I doubt that these reviews are authentic. My daughter and I landed in Dubai just before midnight and tried to activate the Ultra package upon arrival, but the product di... See more

Human help was fast and efficient. AI help was a waste of time. Asked for meaningless things, doesn't read screenshots, the problem was very obvious to human help - my eSim was for a plan last year.... See more

After an initial good period I have found Saily Global eSIM very intermittent. When connected it is great but in Sri Lanka and now Germany I have not had any coverage. The support was useless with 1/2... See more

I got fed up getting physical SIMs every time I visited Korea (wife is Korean so this is now frequent since retirement), especially as Koreans make it hard for foreigners to get SIMs on the high... See more

Did not connect as promised in Tokyo. Tried Saily in Japan in January 2025 and had to cancel for a refund due to not working. After seeing so many highly rated reviews since then I thought I'd give th... See more

I've used Saily several times and it's been easy to set up and use. The first time was a bit tricky because the app showed up as 1Global and I wasn't expecting that but the info is in the FAQs and al... See more

Misleading and unsafe about inclusions for their USA package - explicitly states it excludes Alaska but does not mention it’s only mainland USA overs all, no cover for PR etc. Support don’t even know... See more

In the USA Saily stopped working 5 days into a 30 day contract. Quite dangerous actually as travelling to remote Arizona areas was fine getting in, with full connection. Next day to get out, NO... See more

Used their service in South Africa. No voice services was available, only data, but this option was not highlighted clearly during the purchasing process on their ecommerce. One star for the very poo... See more

Travelling through India, ESIM worked fine initially, then stopped working. Reached out to support who eventually said their network with India is down. After 48 hours without data I asked for a refun... See more

Noah Drake! Is the dude! Initially the Esim didn't work upon arrival which sent me into a panic, but after finding a free WiFi & contacting customer support and getting some step by step guidance, s... See more

I've been using saily for a year so far and it's by far the easiest app to use data internationally. I've never had issues purchasing or activating the service. I'll continue to use saily from this po... See more

Saily customer service chat has helped me all the way through with my trouble with my internet. Since there was a problem with my location and other technicalities that I don't have any knowledge at... See more

I am not a tech person so step by step instructions in the email to tell me specifically what to do once I installed the app would have been more clear. Ex. 1) Download the app, 2) open the app and s... See more