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Schweiz Trend Shop offers collectible figures, blind box products, and unique toys to customers in Switzerland and Europe.
Switzerland
2.4
31 reviews
Replied to 10% of negative reviews
Typically replies within 24 hours
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Placed an order over two weeks ago. A girl reached out to me telling me that she mistakenly got my package and got told to send it back. Since than I contacted the company multiple times per mail and dm and didn’t get any answer nor my package. Give me my money back or ship it
My labubu order has not been delivered its been over 2 months. They never respond to my mails or dm’s i tryed everything they just got away with my money and they didn’t even give me a refund or an explanation nothing. This company is a scam I don’t recommend buying anything I am very very disappointed they should have at least given me an explanation!
Delivery took a bit longer, but support was super friendly—great service and products!
I have placed 2 orders for 6 labubus and 2 clothes sets, received only clothes so far. Tracking number was from China. No reason to pay more, better to order from Aliexpress with their guaranties as for me.
I asked where is the rest, Customer support did not reply, not even acknowledged my request
Would not order again and world not recommend
Reply from Schweiz Trend Shop
Hi Marianna,
Thank you for your honest feedback and we are sorry for the experience so far.
We would like to assure you that your order have been shipped in separate packages, which can sometimes arrive at different times depending on warehouse availability and route.
Please know:
We never ignore our customers intentionally, and we apologize if your message wasn’t acknowledged in time.
Warm regards,
Schweiz Trend Shop
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