Septic Solutions Reviews 2,556

Got tired of digging up two holes to have my septic tank pumped. Did a little searching around the web for an affordable solution, and I kept going back to Septic Solutions. I purchased two clomplete... See more

My 8&9 year old boys and I dug up our septic tank for routine maintenance on a Monday morning, measured the opening and ordered riser parts as needed. Parts were shipped the same day and arrived mid a... See more

Septic Solutions had what I needed in stock at reasonable prices and with fast FREE shipping. Better quality product and less expensive than my local specialty outlet. Faster delivery than the big... See more

I was able to save $5000 by getting a new septic pump controller from you as opposed to letting the plumbers do it! Thanks for being accessible, and professional with solid, reliable items for sale.... See more

Not your problem....Air compressor motor quit. Replaced the magnets,diaphrams,& unit still didn't work. We are in county and recently had at least 5 thunder/lightening storms July August & few in Sep... See more

Ordered replacement ultra- air model 735 white splash resistance motor, cover/ handle, aspirated. Motor , parts showed up within 2 days . Was able to replace hardware from old unit to new unit. Con: O... See more

Good products, good prices, good service and fast, free shipping. I'm just a homeowner that needed to replace two septic tank lids because I got a heavier lawnmower. It was a pleasure to find Septic S... See more

Product availability and ease of finding website, as well as web page layout. Plus, the free shipping was appreciated. Can not comment on service, except to say; “So far it seems a little slow.” I... See more

An easy to use web site and helpful customer staff is very important to me. Septic Solutions has both, along with High quality products at very competitive prices. Many suppliers draw customers with "... See more

While shopping for a septic tank riser, I discovered this product, it seemed to be superior and fairly simple to install, compared to some others. I had a couple questions I wanted verified before I... See more

Website has excellent search feature, very easy to find exact item you are looking for. Fair prices, my item was marked down. Received package in 4 days, with great communication from the company fro... See more

My blower went out unexpectedly and I couldn't shower or do laundry until it was replaced. I needed to call in to get advice on which one I needed since my old one wasn't made anymore. They were very... See more

The aerator pump on my septic system stopped working while I was on vacation, of course. After getting home, I had to take apart the pump to find that one of the bladders had failed, so I did some res... See more

The best takeaway is not having to dig up my yard. I have an old tank so it was suggested that my septic be pumped out every 2years. Septic Solutions gave me everything I needed - cement drill, concre... See more

7 months after ordering a new Ultra-Air septic aerator from Septic Solutions, I notice a slight sound coming from the septic tank when the motor was running. After removing I found the aspirator had s... See more

Communication is horrible. Front desk lady thinks she knows everything about the pump system and doesn’t want to transfer call to a technician and then when I ask her specific question, she doesn’t kn... See more

Website was clear and well organized, and it was easy to find the product I needed. It shipped free, I was sent updates about its journey, and it arrived in two days, as promised. Doing the job myself... See more

The shipping was quick and there wasn’t a problem with ordering. I asked for a return label to return the core from the old aerator but didn’t receive one. The unit seems like it’s high quality bu... See more

The girl I talked to was very pleasant and kind and seemed to be very informed about your products. When I asked her if she had ever heard of the aeration system causing a fish kill during star... See more

Well I haven’t installed my septic riser but ordering was easy , it arrived quick and I knew there was double sided tape and screws but I’m pressed for the relatively cheap price it came with a maso... See more

Less than ONE STAR. I ordered a simple small switch on August 23 and I still done have it. Expected delivery is 11 days from purchase this is unacceptable!! I live in Oklahoma not Europe why does... See more

As a DIYer, I was very pleased with the information on the website for all the septic riser components. Everything you need to install the system was included, even the drill bit. The system is heavy... See more

Got tired of digging for the tank hatch every couple of years whenever it needed to be pumped. No more - just removing a few screws and the lid to the tank riser for instant access. 👍🏻 Fantastic... See more

This only covers the experience of buying and installation. SS had a good variety of septic risers. Two glitches: their internal seach engine did not find the odd height i needed, only found... See more

The product was great and just as expected. The videos were very helpful in making sure I could make the product work and installed correctly. I don’t know why they designed the septic risers for a re... See more

The first Aereator motor lasted since the house was built in 2008 to November 2023 at which time we purchased Model 735 motor and in April 2024, we had to replace that motor. That motor had seized up... See more

Website was user friendly and description of the item provided confirmation that I was ordering the correct part. Multiple shipping options were also helpful since I needed the item quickly. Will orde... See more

I called for information and all my questions were answered quickly and very politely. After deciding to order I went online easy to navigate the ordering process and it was delivered within 24 hours.... See more

Customer service! I have been a client for many years. I live in a remote tropical jungle in Costa Rica which complicates the logistics of getting things. Septic Solutions always meets my needs and ma... See more

Initially I purchased my septic air pump from them because they offered my part, comparable price and free fast shipping. I ordered Monday afternoon and received Wednesday morning. To top this experie... See more

The company has a great website. It's easy to navigate and find the items one is looking for. This is followed by excellent customer service. Shipping free is a good bonus. My order was receiv... See more

Why buy for slightly less on Amazon or anywhere else when you can get it with a warranty and unmatched customer support at Septic Solutions. Even if buying Amazon wasn’t supporting a disgusting person... See more

Fast delivery, tons of options and quality parts at a fair competitive price! I would highly recommend this company for all of your septic needs. I will definitely use them again as needed! Thank y... See more

I made a call one afternoon after work in Florida to your company in Ohio and received a very nice greeting from a man who knew his parts and the septic business. I explained my issues and he trouble... See more

It’s rare these days that Customer Service expectations are exceeded. The team at Septic Solutions understands this and goes above and beyond to take care of their customers. Kudos to the entire team... See more

Purchased the Vent Pipe Odor Eliminator due to the septic odor coming from a pool house vent pipe. The vent pipe was approximately 12' from the ground and, when there was a breeze or more, the scent... See more

I received above & beyond excellent customer service. I needed an aerator check value. Called at the end of the business day and my order was politely taken. This personal service is most valued. Tha... See more

The air pump for my septic wasn’t working. I saw the video online on how to rebuild a pump and very quickly was able to diagnose the problem and my rebuild kit versus a new pump saving me hundreds of... See more

Buyer beware! Returns suck-Item was much bigger than expected and didn’t fit well over aerator. Return shipping is on the customer so at $95, I’ll end up trying to sell on marketplace or just toss it.... See more

My order was shipped very quickly. I am a repeat customer and always satisfied with the product and speed of delivery. Would have been a 5 star but somewhere along the way, the shipping box was dr... See more