Homary.com Reviews 6,536

Customer Service was responsive and helpful. Goodwill could be better, if a product breaks after 1 year of useage, but purchased like 2cyears ago and therefore is out of guarantee period, well then y... See more

I don’t usually write on Trust Pilot but I had a genuinely good customer experience with Celine assisting me with my orders. She was extremely hospitable and attentive. My nightstand came on time and... See more

The light looks great and is very stylish. However, there was an issue with the fittings. I contacted customer service for support, and Iris was extremely understanding and genuinely concerned about r... See more

I’m so impressed with the quality and design of the pieces I received from Homary. The coffee table came fully assembled and has hidden drawers that help keep our space tidy. The side table is both be... See more

I ordered a couple of different items from this company and had no problem. Items arrived on time and communication via WhatsApp answered any questions I had as the second item was on back order bu... See more

Iris was FABULOUS. She was very knowledgeable, explained everything clearly, answered all my questions. I have looked at several manufacturers but Because of her I will buying at least 2 toilets fro... See more

The remote control for our Homary bidet corroded and died because I didn’t change its batteries. I ordered a new remote control, but didn’t know how to synch the remote with the bidet. Homary’s Custom... See more

Alicia quickly and kindly completed furnishing a replacement for the sweet side table we ordered when it arrived broken due to some issues with the box being mishandled. Looking forward to the new t... See more

We were a bit hesitant at first, but after looking through the videos and reviews, we decided to give this sofa a try and to our surprise, it turned out amazing! The Aurora Boucle Sofa looks so stylis... See more

Great customer support. We had a small issue with the product, and Yasmine helped us resolve it very quickly. We were looking for solid wood furniture options, and we weren't disappointed with our pur... See more

I highly recommend Homary.com furniture, having purchased a desk, an extra cabinet, a kitchen table and am about to order a tv console. I especially appreciate the care and services that Henry provide... See more

I bought a "smart" toilet in January 2024. At the time I needed to keep costs down and Homary had the lowest price. *Very* pleased with the toilet - and I'd recommend it to all. In December 2025 th... See more

Kev has been so helpful, I was a bit upset that my order said it had already been shipped, but then I found out that it was still in Hong Kong (after five weeks of believing it was on its way). I... See more

My husband and I recently purchased some furniture items with Homary. It was our first time using this online company. The items arrived, and I had some questions regarding our order. I called their c... See more

Having read some negative reviews on Homary we were reluctant about purchasing a TV unit we liked. In the end we decided to go ahead and were not disappointed. Granted the item took ages to arrive (2... See more

Kevin whom i spoke with could not have been kinder, more understanding or more patient. He fixed my issue with humor and professionalism. Wow. I give him 10 stars. Please thank him again for me!

Bought a smart toilet from Homary Arrived fitted found it was faulty. The blower didn't work. After a few messages and a pretense to start the refund process homary asked if it was installed. Obvio... See more

Modern Abstract LED Wall Art with Backlit Light Home Decor — USB Powered Unfortunately, what I purchased wasn’t what I expected based on the description. The piece is flat and glossy with no tex... See more

I ordered two side tables and both had damages, issues, etc. I informed the customer service, sent countless videos and photos. initially one rep agreed to refunding 50% but then they changed their mi... See more

Bedside table, holes not prefilled properly, damaged goods, ordered set of 2 only received 1. Instructions unclear. Even differ from items you have in front of you. The advertise as quality luxury i... See more

I’m leaving one star for the total ignorance from this company regarding marketing. Firstly I never requested these. So a breach of GDPR there. Then I have contacted them twice to ask them to stop sen... See more

We ordered one of the most expensive TV sets. To start with, shipment was delayed of over a month apparently for the need of changing a supplies for quality check. The item was then delivered w... See more

First of all, I order two things that waited for a long time, one bed side table came with 4 legs in different length , then my couch arrived with only 4 boxes and one box missing in the action. Diffi... See more

Awful Company — Do Not Buy! Avoid this company — They ignore UK consumer rights terrible service, poor products, and zero respect for customers. Received poor quality, defective products th... See more

Bought a clock only to find the dial looked like a child’s crayon drawing, nothing like the website image. Cost almost £10 to return, had to keep sending ridiculous pictures of the packaging etc. and... See more

Hello, i am waiting the package all day. A organized people to help me. I received confirmation where is written from 09:30 to 17:00 butnobody come. I cant take rest day from work second time. Very un... See more

Ordered 4 items. Various delivery times. However, even the earliest time was delayed multiple times. First complaint was responsive. Delivery company for two items refused to deliver to my home b... See more

STAY AWAY! The company is posting pictures and descriptions of there items that has nothing to do with the real product. The product received was made made of different material and using a different... See more

I ordered a coffee table, and had a small issue with delivery, however it was resolved quickly. Overall the table looks great and functions well.

In May 2023 I purchased a black, elongated, smart toilet from Homary. The purchase and delivery went flawlessly and the toilet worked as advertised for a little over two years and but since then it h... See more

Iris is very helpful sharing the assembling video to me and has great motivation to resolve the issue. Although there are some issues with the product and cannot be resolved right away. Iris has help... See more

Had ordered my coffee table from Homary. The communication and tracking was absolutely fantastic throughout z the package arrived in a very secure packaging . It was first time ever we did not have... See more

Celine at Homary was the best helper during a stressful time! We have a newly built house and the town was having trouble locating us. The merchandise from Homary kept getting returned! Celine kept... See more

I ordered a jacuzzi bath tub. Controll panel is not working and never has as we are building a new home and it will not come on. i need a new controll panel and have not heard a word except we are wor... See more

I have purchased several large items from Homary. This toilet is by far my favorite! It looks sleek in my bathroom and is very modern! Jay, in Customer Service has been a huge help through all of my... See more

We were helped by Kevin regarding a problem we had with our smart toilet. We were very happy to be able to reach Kevin on multiple occasions and he was very honest and courteous all occasions we had d... See more