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Rated 5 out of 5 stars

Dear Billy team, I’ve been using Billy for my annual reporting, bookkeeping, and reconciliation, and I couldn’t be more satisfied. Throughout the process, I worked directly with Philip, who truly emb... See more

Company replied

Rated 5 out of 5 stars

I've experienced several issues with my subscription, and on top of that, made some rookie mistakes that kept me on coming back to Cecilie again and again asking her to help. She was fast, patient and... See more

Company replied

Rated 5 out of 5 stars

I'm a customer of the Billy complete package and can only recommend it. I'm the kind of person who would rather do anything else than bookkeeping but the clear and friendly interface of the app and th... See more

Company replied

Rated 5 out of 5 stars

This review is about billy.dk (which Ageras bought recently, let's hope the below stays true Billy is an easy to use tool and the support team is great. Always clear answers from both the, very easy... See more

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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ageras' communication is not good

Was targeted with an ad on Instagram for Ageras. Tried referring Ageras business from Wall Street and they fumbled it away. My referral called, emailed and used webchat and could not get a person to answer about pricing (which is missing from their website) when needed. Their website shows multiple account managers, but the account manager that emailed me said he is the only one at the company that could have this call with my referral, and he wasn't working that day and wouldn't be able to call for a couple days. Unacceptable.

September 15, 2022
Unprompted review
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Reply from Shine

Thank you for your feedback, we strongly strive to make every customer experience pleasant and we are really sorry that we could not meet your expectations this time. In the meantime, we would love for you to reach out to us by email ([email protected]) or phone (+1 855 483-0313) so that we can discuss further.

Rated 4 out of 5 stars

Good customer service, limited offering

Prompt and thorough communications, with good customer service. I was only provided with 2 out of the 3 quotes, for what was a fairly standard and simple request that all registered accountants could complete. I selected 1 of the 2 providers and was very satisfied with the quality of the work. Price was also very standard.

September 5, 2022
Unprompted review
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Reply from Shine

Hej Malene.

Mange tak for din positive feedback - det er vi meget glade for. Det er fantastisk at høre, at du havde en god oplevelse. Tak, fordi du brugte Ageras.

Rigtig god dag.
Mvh. Catharina, Ageras

Rated 5 out of 5 stars

Initial contact

My initial contact with Cassie was informal, yet very informative. A great, positive experience and looking forward to working with her.

August 24, 2022
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Reply from Shine

Hi Mike, We are happy to hear that Cassie has left a great first impression on you and we are so excited to work with you too!

Rated 5 out of 5 stars

Great service and recommendations

Great service and recommendations. I am very happy with their service

August 22, 2022
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Reply from Shine

Hi Inma, thank you for taking the time to leave us great feedback! We are happy to hear that you had a great experience with our platform!

Rated 5 out of 5 stars

Erin helped me find a quality tax…

Erin helped me find a quality tax preparation expert!

August 16, 2022
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Reply from Shine

Hi Tom, we are so glad to hear that Erin was able to help you find a qualified tax professional based on your needs. Thank you for taking the time to leave us great feedback!

Rated 5 out of 5 stars

Great service

Great service, speedy response

August 16, 2022
Unprompted review
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Reply from Shine

Hi Adarugo, your feedback matters to us. Thank you leaving us a positive review and happy to hear that our platform was efficient for you!

Rated 5 out of 5 stars

Easy Process

This was a great experience for me. I was suited to a great account and Cassie did a great job in assisting me.

August 15, 2022
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Reply from Shine

Hi Veronica, thank you for leaving us a review! we are glad to hear that Cassie was able to match you with an accountant!

Rated 5 out of 5 stars

I have been searching for a new CPA

I have been searching for a new CPA. I found Ageras online when I googled CPA. It was a pleasure working with Cassie Goodwin. She kept me informed of the progress and let me know when I had some CPA to checkout. The entire process was straight forward and I was able to find a CPA I will start working with. Thank you Cassie for all your help

August 12, 2022
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Reply from Shine

Hi Susan, thank you for leaving us a positive review! We are glad to hear that Cassie was able to match you with the perfect CPA.

Rated 5 out of 5 stars

Very easy to use and helpful

Very easy to use and helpful. Given that our services don't have to be local, it was great to have a platform that offered national comparisons.

August 10, 2022
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Reply from Shine

Hi Michelle, thank you for leaving us a great review!

Rated 5 out of 5 stars

Cassie Goodwin

After reaching out for more info, Cassie established a prompt kick-off meeting to introduce the Ageras' portfolio of services and she guided me throughout all options and triage my needs in a concise and clear way. Very professional and customer-satisfaction-oriented mind.

August 9, 2022
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Reply from Shine

Hi Carlos, we are glad to hear that Cassie was able to give you thorough information about our platform!

Rated 5 out of 5 stars

Erin was extremely helpful and patient

Erin was extremely helpful and patient. She went above and beyond to provide me with the information I needed and kept me updated throughout the process. She made searching for an accountant quickly and easy.

August 9, 2022
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Reply from Shine

Hi Monifa, thank you for leaving us great feedback. Glad to hear that Erin was helpful throughout your process of finding an accountant.

Rated 5 out of 5 stars

Very interactive and efficient!

August 5, 2022
Unprompted review
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Reply from Shine

Hi Hong Song,

Thank you for your review. We are happy to hear that you are satisfied with our service. Thank you for using Ageras.

Have a great day.

Best regards,
Tobias, Ageras

Rated 1 out of 5 stars

This company is a scam

This company is a scam. Don't believe anything they say. The leads are all fake people who never respond or follow through even when they've agreed to contract. They all go ghost. All the numbers were basically Google numbers.. thus company states it doesn't guarantee results. And read your supposedly contracts if they ever gave you one thoroughly . Contact me for more help in this..wheelertaxandconsulting@gmail

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Good service

Very professional and helpful in finding an accountant. Erin Miles was helpful throughout the process.
Would recommend to others

July 15, 2022
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Reply from Shine

Hello Shiraz, thank you for taking the time to leave us a review. We are happy to hear that Erin was able to help you through this process!

Rated 5 out of 5 stars

Ageras helped me find an accounting service for Audit Report

Ageras helped me find an accounting service to prepare an audit report for my small non-profit organization when I was unable to find a local CPA willing to provide this service for such a small business - they all had bigger clients with deadlines and were not willing to take on a new business.

July 14, 2022
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Reply from Shine

Thank you for giving us feedback. We love to hear that we were able to help your non-profit find the perfect CPA for you.

Rated 5 out of 5 stars

Potential Client

After completing the information, I received a quote rather quickly, as well as a personal call from the auditor.
Although I am only gathering information for our 2023 audit, I am thankful for this process of helping organizations find potential auditors at a reasonable cost.

July 13, 2022
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Reply from Shine

Hi Marcie, Thank you for giving us feedback. We love to hear that our platform was efficient for you!

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