shrimpybusiness.com Reviews 4

Bad customer service. The Cherry Shrimp were good but the Chili Rasboras were pathetic! Out of 10, 2 came dead, 3 were sickly and ALL were so tiny you could hardly see them. Customer service gave me. $10 credit on a $150 order and NO support or concern at all!

I bought 10 shrimp during a BOGO promotion and when they arrived, 3 were missing and 2 were dead. They took over a week before they shipped them and they just seemed to be thrown in a box with little care. When contacted about the DOA guarantee, I was not offered replacement shrimp and was only offered a partial refund so I was unable to replace the shrimp that were originally purchased without having to pay more out of pocket for the shrimp and shipping. I spent over $45 for the 10 shrimp and was refunded $12.75 to cover half of the missing order. They are probably okay to deal with when you don’t have an issue but they do not handle customer service well and remove any bad reviews on their website. I thought I would save a little bit of money buying during a promotion but you are much better off buying your shrimp locally, it will save you time and money in shipping and lost shrimp.

Do not recommend! Terrible customer service. Did not address the fact that my fish were dead on arrival due to their poor shipment process. I received 4 different delivery dates for my order. Missed 2 days of work to receive my fish just for them to NOT be delivered when promised. They did not refund me for my dead fish. And their “refund policy” is only good for 6 hours after delivery, fyi. Will not use again.

I bought a breeder pack of red cherry shrimp back in May. Fast forward to today and I have a very healthy population of shrimp in my 20G tank. So much so that I have had to transfer some to another 10G I had that was empty.