Snowinn Reviews 9,739

Arrived 3 days late but just in time for ski trip. Nice goggles, they didn’t steam up but they didn’t improve my skiing or attract the attention of any influencer models.

Very nice ski helmet & visor. Haven’t tested it in on the slopes yet so can’t comment on the effectiveness of the photochromic lens but the fit & comfort of the helmet is ace. It came with a piece to... See more

Easy ordering experience and immediate order confirmation including a Tracking link. I ordered goggles at a very good price for a ski holiday in 6 weeks time. The goggles are as described and I'm ve... See more

I purchased an item as a Christmas gift for a relative. Unfortunately it didn't fit. I returned it having to pay £10.99 via their online portal returns..on December 29th and I finally received a refun... See more

Easy to order online, advised quickly Ord dispatch and tracking details. Say to track the parcel everyday. Delivered promptly although a couple of days after estimated delivery date. Quite acceptab... See more

I ordered the Nidecker LT Supermatic snowboard bindings for $393.99, plus $45 shipping. After checkout, I was then charged an additional $74.10 import fee, bringing my total to $513.09. For... See more

Ordered Helly Hansen Salopetes for my upcoming ski trip Arrived in plenty of time and once it was shipped the tracking was accurate and delivery arrived to UK and to my home address close to the es... See more

Great selection at amazing prices. I was a little concerned AFTER my order when my bank flagged the purchase as potential fraud and I realised it was coming from Spain. I read a few reviews and most n... See more

Ordered a pair of Oakley Fall Line goggles ( fire iridium lense ) paid for quick delivery , product didn’t arrive until a week later and wrong lense in goggles which was a further disappointment. Hope... See more

I've used Snowinn several times now for Snowboarding/Skiing kit for myself and my family.. Not only do they offer good prices, but the service has always been great. No issues at all with shipping and... See more

products came after two or three weeks. box came wet and poorly packaged after paying eight pounds for delivery. neither product fit which wasn’t snow inns fault obviously, had to return both for anot... See more

Awesome purchase Spy Galactic MIPS Orange bought for my son. Was a bonus it came with a storage bag and stickers. Made me jealous as my Sandbox didn't come with anything. Did not realise Snowinn was... See more

Great product and slightly cheaper than other sites I looked at. Was a bit dubious as never used them before but communicated well even when Royal Mail failed to deliver my item. Will definitely use a... See more

Ordered an Oakley Canopy jacket. Same fit and sizing as UK variants, which was great. Good communication and tracking of order, came from Spain and arrived 5 working days later. Would recommend.

The item I ordered arrived in good condition and was exactly what I needed. The reason I’m giving 3 stars is because it was late. It arrived 3-4 days later than I had expected it. Company seems legit... See more

As stated by many other customers, Tradeinn blatantly lie about their delivery estimates. This is followed up by bot responses, only to be contacted in broken English with more lies. My delivery h... See more

Ordered helmet but did not receive due to delivery issue. No problem, was informed package would be returned to depot and refund would follow. At least 30 emails and 9 weeks later received refund. Dis... See more

The plus is the value and range. However the reality is you place your order, wait weeks, can see it hasnt been dispatched, have a very shoddy customer service (virtually non existent bot type... See more

Terrible company, terrible customer service. I’ve placed 2 orders now and the same thing happened both times… I order enough items to justify the large delivery costs, then they cancel an item wit... See more

Extremely poor customer service with even worse AI responses. Items ordered on 01/12 said 3/4 day delivery, nothing before Christmas. Has to cancel one item and reorder another to sort the situation o... See more

I ordered ski poles from snowinn while on ski vacation in australia items were supposed to be delivered by mid August as per order details. Item never arrived I have sent multiple requests to company... See more

Do not use this clown company I bought pair of ski Spyder ski trousers which been used twice and they developed a rip I was using no poles also how can they rip that easy. This useless company used... See more

Returned items using their paid tracked returns service. Items were delivered to their Hounslow address before Christmas, and still no refund. When asking customer service, James replied initially,... See more

Terrible customer service hiding behind AI ordered weeks ago should have been delivered this week… have not even been shipped!!, now in have to make a new order missing out on blackfriday sales….... See more

I have two issues with this company. I ordered two helmets and returned one and still no refund £80 2nd issue I placed another order 21 November 2025 and despite repeated emails I still have not rece... See more

Attractive prices but high probability that something will go wrong. They sell items that are out of stock and therefore take more than a month to deliver. They ship in a box without a proper protec... See more

Product shipped too late for me to get it. The suggested delivery window was a few days before my departure so I purchased in that basis. After a few days with no shipping notice i checked and while t... See more

The indicated shipping date increased by 5 days after I ordered, which meant I was already in France by then. I re-ordered a second pair of gloves on their own website (not a competitor) to arrive dir... See more

**AVOID**. Ordered a snowboard helmut for over a £100 as a Christmas present for my husband. It, was too small and as they don't offer exchange I paid for a larger helmet (another £130) and in additi... See more

I placed a big order that included skis with bindings, which were supposed to be mounted. I even provided my weight and other details as requested, but the skis arrived without the bindings installed... See more

Appauling and deceptive communication. Zero communication about the delay of my parcel. I ordered a month before Christmas, and now it is looking like my parcel won't arrive until the new year... Desp... See more

After 7 weeks I have not received ski helmet. I had notification helmet could not be delivered so was being returned to depot and refund would follow. I have now been told it is waiting to be picked... See more

I ordered a pair of ski goggles which were supposed to come with a bonus lens. The bonus lens never arrived. When I filled out the online form I received nothing but automated responses. Customer... See more

Delivery nightmare…. Cant even rate the product yet! Ordered 20 days ago!!! Promised delivery within 5 working days, paid 72aed ( 15£). I got in touch with the company several times asking where is th... See more

I bought ski gear from SnowInn (TradeInn). Shipping was quite fast, but the return process was a nightmare. My return parcel was delivered on Oct 3, yet the website didn’t update the status for day... See more

Ordered on 28 November a ski-boot bag as xmas present for my daughter. Given estimated delivery date of 15-17 December. After multiple emails chasing my order (and an unexplained change in tracking n... See more

Ridiculous customer service. Order placed on November the 30th. It’s now the 14th of December and the package haven’t even reached their dispatch center yet. The delivery date keeps being set back to... See more

AVOID AVOID. I ordered ski gloves for an upcoming trip, with delivery estimated for this week. I placed the order well over 10 days ago and received no update on shipping, so I emailed to chase it... See more

I wouldn't order from them again. Still waiting for my item. It's now 14 days later than end of the delivery window and not in the right continent yet. Customer service terrible. Delivery is really ex... See more

My order (ski pants and body layer) which was expected to be delivered within 2, 3 days took 3 weeks to arrive. Snowinn, Tradeinn is basically a dropshipping company with brands. Once you place and or... See more

Skiing helmet was originally ordered with a delivery date a week before my skiing trip. The delivery was then put back to after my trip with no email or explanation. When I enquired was told that... See more