Lautsprecher Teufel Reviews 849

Bought Teufel Cage headset, the first one broke after only half a year, replacement was.... lez say done with a few hickups and the replacement broke 1.5 years later (by law after replacement the Guarantee starts again, 2 years), they fail to aknowledge that and try to just starte shitty reasons why it would not aply, gave it to my lawyer today.

I ordered a ULTIMA 40 Surround "5.1-Set" on 1st decembre 2023. After days waiting the delivery and several calls to customer service one of the 6 pieces has been delivered by UPS at home. This was one Ultima 40 speaker that came "broken" with box and internal damaged. After my calls the last packages arrived (after Christmas... so the suprise gift was completely broken) and also the second speaker came damaged. At today 05/01/24 I am still waiting to receive the replacements and on the UPS web site i see the deliver pending with no reason (in this case again trying to push this using the custome care with zero results) Hope to close this experience as soon as possible.... and by Teufel no official answer via mail (wrote them several times).

I ordered 2 ULTIMA 40 speakers nearly a month ago. I received my order pretty quickly, however, one of the speakers was damaged. You could see that some of these were obvious manufacturing issues, however, they blamed the carrier for the damages. Few days later I got a replacement of the speaker and it's been also damaged. After some more days I got another replacement that was finally okay. Apart from the absolute tragic carrier used for the shipment (UPS), such speakers are not packed correctly. These are 25 kg items and the box is very weak and also the item is not properly secured in the box. I'm not really surprised by these damages. 25 days later, I still have 2 speakers that have to be returned. Teufel is completely incompetent and I wasted multiple hours calling both them and UPS to sort it out. Please think twice before ordering anything there, it's really not worth in case you encounter any issues. Based on my experience and the fact that I got 2 damaged speakers, I think the probability of that is pretty high.

Edit: Regarding the response from Teufel.
They know very well that it's been already weeks and I still haven't heard from UPS. If you encounter any issue with Teufel, they will gladly make you take care of everything. It will be on you to reach out to UPS, to reach out to Teufel for some information regarding the return and that will cost you plenty of time. They also tend to blame everyone for their own incompetence. As I've mentioned, such heavy speaker is not packed correctly, so I don't really understand why are their surprised that they're getting damaged.

To wrap it up, you really get to know the company very well only if something goes wrong. In that scenario, they're absolutely the worst. Every person from the support will tell you completely different thing and at the end of the day, they don't care about the client satisfaction at all.

Ich kann die bluetooth send/receive connection nicht einrichten.

I have many Teufel products. Quality, sound, price. Haven't found anything better so far.

Toller sound bei kompakter Grösse. Top.

Easy to install and easy to use, no index search on my NAS is as fast as the one from the Teufel app. It needs to reconnected to the mobile sometimes after longer pause, but this a minor inconveniences

Product very good, very easy to install.
Delivery via UPC, taxes & Transport costs for Switzerland are not transparent.
Would strongly prefer to by product directly in Switzerland (with clear defined Price and better delivery Service).

I recently had the opportunity to own the Teufel Theater 6 Hybrid systems. This is one best speaker system which enhances movie/ music experience. It was an exhilarating experience to enjoy DTS-HD movie content. All sound effects are refined and crystal clear. The subs are really like a V8 in my room.
In this spectrum, I would definitely recommend Teufel products to friends and colleagues.

Warm regards from Switzerland!!

Setup is done in minutes - my wife and the kids had no problem to listen to their favorite music - app almost as nice as the one from Sonos, but the Teufel is able to play master quality FLAC (i.e. 24 Bit @ 192 KHz)

Delivery was fast and the quality of the speakers is excellent!

Absolute best value and monster sound! 👍

The headline says it all...

You should make it clear on purchase which media is available on the Raumfeld system- and stay up to date with the newest and best music sites, z.B. Spotify and Soundcloud. Is there any way that direct streaming is possible? Does not appear to be, please let me know if so. Currently I have to plug it in to an AUX cable to hear my music...