Even though i didn't get to use the products i ordered due to a change of heart the return process was, for the most part, smooth. Even though i faced some difficulties, Jacky from customer care was a... See more
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I bought the Consono Concept 8 system for my apartment and its the purchase that brings me the most happiness.The neighbours are happy too!😂 Thanks a lot
It's amazing how easy it is to write a review about this product without ever having used it. There's a lot of reviews on here that seem to be written in English by French, German and other nationalit... See more
Great products but awful customer support. Took me 10 days to finally receive a quotation for a B2B order just to find out that it's wrong again... I'm fed up, thanks Teufel. Maybe this review helps t... See more
Company replied
Company details
Written by the company
Good sound is about more than just music – it’s the way we listen. Since 1979, we’ve been engineering and designing Teufel products in Germany with lots of passion for good sound. From portable Bluetooth speakers and headphones all the way to stereo speakers and home cinema systems, we’ve been offering the best in sound at the best price from our home city of Berlin.
Customer Information
Written by the company

- 8 week trial period
- Up to 12 year guarantee
- Buy direct from the manufacturer
Contact info
Budapester Straße 44, 10787 , Berlin, Germany
- teufelaudio.com
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Consono Concept 8 system has brought cinema and disco
I bought the Consono Concept 8 system for my apartment and its the purchase that brings me the most happiness.The neighbours are happy too!😂
Thanks a lot
Great sound for affordable price
Great sound for affordable price. Own two audio sets and I’m very happy about both.
Even though i didn't get to use the…
Even though i didn't get to use the products i ordered due to a change of heart the return process was, for the most part, smooth. Even though i faced some difficulties, Jacky from customer care was able to assist me so in the end all was good.
Excellent service and quality of…
Excellent service and quality of products.
TV sound system. A good product
A good product, simple to set-up, I needed some help and they were very fast in responding.
We are very happy with our purchase.
Ordered
Ordered T500 - Denon DRA-900H -Pro Ject debut S phono.
Delivered to Ireland in perfect condition from Germany. Shipped quickly and delivered in seven days. Perfect communication. Great sound so I'm extremely happy. Definitely recommend.
May use AI-assist with repliesRead more
Great products but awful support
Great products but awful customer support. Took me 10 days to finally receive a quotation for a B2B order just to find out that it's wrong again... I'm fed up, thanks Teufel. Maybe this review helps to improve your service.

Reply from Teufel Audio
First purchase from this company
First purchase from this company. Delivery is fast and efficient. The only packaging for the speaker was damaged. Fortunately, not a speaker. The products met my expectations. Most importantly, how the music sounds on these speakers I am satisfied.
Great products at competitive price!
Great products at competitive price!
I’ve used Teufel products for over 15 years and have always enjoyed them, excellent quality for a reasonable price. Refreshingly different. Good after sales service and professional hotline in case of issues or quesetions.
It's rare to find a business that does…
It's rare to find a business that does customer service really well. I ordered a large 5.1 home cinema system, and the amplifier unfortunately arrived faulty.
The return/replacement is still in-progress, but Teufel answer their phones within 30 seconds every time, and everyone is always super helpful.
Therefore, regardless of the faulty device, kudos to your team!
Great sound and good looking to a very fair price
I am almost 74 years old and now i can enjoy music
in a way that i not have been done before.
Pain in the a..
So bad the experience while writing my address and payment process. the Zip Code was not accepted and was requested to be changed several times.... Later on I tried not exagerating 10 times to pay with 3 different metods. A pain in the a..

Reply from Teufel Audio
I found a discount for the shipping…
I found a discount for the shipping costs, which was great, and also a discount for the product I wanted to have. I admit that I would not have bought them without the discounts...
Absolute high quality and great sound!
annoying
annoying
I am so annoyed! I have the "Airy Sport", the bluetooth is shit! ok? you always have to put it in charge in order for it to work! ON 40% Battery!!!!!!!

Reply from Teufel Audio
Superb product and service.
Recently purchased a clock radio and am extremely satisfied with both the product and the service.
Everything was perfect
I recently purchased a 5.1.2 setup and I couldn't be happier with my decision! The sound quality is exceptional, providing an immersive audio experience that truly enhances my movie nights. The shipping to Greece was surprisingly fast and hassle-free. Overall, a fantastic purchase that exceeded my expectations!
After about two months of use, I can recommend Teufel to you as well!
I bought mine at a sale on Teufel's site in August, after a friend of mine recommended them to me. I was having a hard time deciding between two headphones, but I went with the Teufel Zola, with teal&lime covers and cusions and a dark grey base.
It looks beautiful, and is comfortable to wear over a long period of time. My friend(s) who I play with and talk with on discord, say the mic sounds really good and what I've deemed from my recordings, I agree!
Shipping took a little while, but that has nothing to do with Teufel and more to do with the destiny location the courier.
Overall I'm very happy with the purchase and can recommend Teufel for others!
Trustworthy vendor of high quality products
Products delivered on time and exactly as ordered, I was informed at all stages of the delivery.
The products do exactly what is advertised on the website and are of high quality.
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