VFS Global Reviews 198,083

more clear signage, more printing machines, clear information on website what all is available in the compound eg. printing fascility, parking, locker for laptop luggage etc. However staff was really... See more

The premium lounge service is extremely smooth. The staff is great and can communicate in english french and turkish. The only issue that i faced is taking the appointment from the portal which kept l... See more

The staff was professional and quick. I have been treated quite well. However, I was under the impression that paying the visa fee (EUR 90) would be on my credit card, but a cash payment was required... See more

Helpful and polite officers, nice and clean environment, practical flow. It is not 5 stars, because you keep applicants out of the office waiting on the street until you ask them to get in. This is n... See more

My experience was very positive. From the moment I arrived at the VFS Global center, everything was well organized and ran smoothly. Each step of the process was clearly planned and handled efficientl... See more

My father's DS160 application form had a mistake. Pooja and Priyanka from Pune VFS office called my father after he had dropped his documents for stamping and informed about the mistake. Pooja advised... See more

We completed the process in one visit, our appointment was on time, and the woman we worked with was pleasant and knowledgeable. Our single complaint was with payment. The web site says you can pay by... See more

1. The new location at Punjagutta is so much more convenient w.r.t central place, proximity to public transport, expansive & well laid out plan (as compared to the earlier Banjara Hills venue). 2.... See more

I waited 2 months to get an appointment. Thats the only issue that i can mention about VFS, appointment day was good, from the security to all personnel was smiling and helpful. Didn’t wait too long... See more

VFS Italy MG road was very warm and helpful in their approach towards document processing and management. Initially my checklist was quite incomplete and the staff politely gave me a grace period o... See more

The system was so well-established that I went through it immediately. Besides, we Turks already tend to get stuck with this visa process. They were so friendly that I felt very comfortable. My single... See more

The process was very smooth.They allow the applicant in only 15 minutes before their scheduled appointment time,so there is no need to crowd at the entry point before that time.The ushering staff &the... See more

The representative was friendly, polite, spoke English well, and was very professional. (Not sure her name ... maybe Ahnya?) The NIF documents we tried to submit needed to be replaced with better qu... See more

Swiss Premium Lounge Mahalaxmi Mumbai. We had an amazing experience of the visa process. Team is extremely cooperative and supportive. Ruturaj explained each and everything with calmness and expla... See more

I was very late due to some unavoidable travelling issue (from Goa to Bangalore )But aftr that also the VFS Banglore staff supported me n unsure that by all means the application is completed and... See more

WE HAVE OPTED FOR PREMIUM LOUNGE SERVICES. We were attended by your staff member, sorry I don't know her name, She helped us a lot in submitting our documents. We did not move from our seats e... See more

Our documents were complete, we spent max. 5 minutes for me and my wife. visa payment took 1 minute, and for fingerprint we spent 2 minutes. It was very fast, but most of applicants could not prepare... See more

Reply to a previous post when VFS replied but couldnot contact them cant email anyone 11:12 (13 minutes ago) to Trustpilot I received your message Do not have Instagram or Facebook has no me... See more

Poor communication and experience, no customer centric treatment at all. POS device was broken, they asked me to withdraw money from bank and bring it cash because they dont have any other mechanism t... See more

I have lost my passport! I received an email that it got dispatched to me a week ago via SMSA, yet no one has contacted me from VFS or SMSA and I was not given a tracking number. When I visited SMSA... See more

I was provided time for 9 am by VSF on email while visiting the Garry's Islamabad office for my visa application. Till 11 am I was not allowed to go in just because the guards at the gate did not rece... See more

Très très mauvaise expérience. j'ai été reçu après 2h00 d'attente en Premium. J'ai payé pour un service pour lequel je suis très insatisfait. ci-dessous les informations demanées: Location of Visa... See more

Paid/Synthetic 5* reviews. No wonder it's flagged by Trustpilot. Payment website for Indian visa is down for the last 6 hours, what is this? Just emptily replying to negative reviews does no... See more

Starting from day 1. The website should be more user friendly and explanatory. To get a date for application should be more proffessional. İ paid extra for my family to get an appointment to a 3rd par... See more

We are Deaf couple. First we emailed them, no success then went to our office to assist us with telephone, again no success. It happened Nov/Dec 2025. Then yesterday we decided to go to VSF Global M... See more

The app for Italy applying from the UK has not worked for days. Pure incompetence. And I also want to mention my former experiencez at other VFS centers were also as bad as it could get. Remember, t... See more

1. Total waiting time around 2 hours 2. No possibility to simply print document inside, so you should go to Vasco 3. Again collecting fingerprints, thus I have applied around 5 times through VFS f... See more

VFS is a crap service. I have used it for Passport Renewal, I do not understand why did India provide them the contract here in US for the passport renewal. It was previously done by Cox and Kings... See more

Worst service EVER. Horrible processing. 1. Link to track status of application permanently broken and shows nothing. 2. Customer service opens 8:00 AM. Called 8:15 was told I'm 30th in the queue.... See more

1. Ask this embassy to allow using old application forms if there are no changes just because the date on the application form is an old one. Heights of studpity, in today's world of AI, this emba... See more

The VFS in LA has some horrible staff. The front desk security guy knows nothing. He was giving me wrong information. Even the girl with ten earrings who first got our documents knows nothing. She was... See more

VFS performance is not up to the standard requirement. They are very slow in action. Only gives you smile and pleasent talks. Tracking of visa is not giving proper reply. Some autogenerated reply w... See more

My previous experiences with VFS have been much better. This time while applying for Schengen for Sweden travel, we faced huge wait time despite fixed appointment times. First for documents check and... See more

Hi If appointment time is 12pm we have to wait at lest 3 hours. Non professional last time on 3rd April I avile form filling by so called professional they sent me to someone sitting in the receptio... See more

They moved to another place but they wrote the wrong address in the visa appointment email. When I complaint about that, they made the whole process more complicated for me. I am a student in Paris... See more

No waiting at the Sweden counter 45. Quick efficient and friendly lady. Wonder why at least 3 people were trying to sell me the Premium Lounge? I'm sure this was faster and very pleasant experience.... See more

The user experience for this website is the shortest road for user BURN OUT. If you try to use this website on a mobile phone you will envy the people who lived in stone age. The fields where you need... See more

Extremely organised and things right on time. I went for walk-in submission, they allowed me 11:45am and token counter took only 30 seconds. Lady on Sweden counter very polite and did things extreme... See more

I like how employees work, behave and respect to vacants. They are all nice and well educated. There are some incomplete things in your new place that are 1) Numbering placards 7 and 11 were missing... See more

I had appointment on 28th Oct at VFS Pune Centre. I had provided appointment which was prepaid Rs.1600 , printout at the time of visa application but the representative had charged me Rs.1600 again at... See more

Very poor to see you visa status if anything changes I just wanted to track my visa even after putting all details I am unable to see anything rather website just ban you. Rather than telling any pro... See more

My daughter fainted on our way out of the VSF facility, the amazing help from all the staff made our experience worthwhile. The staff who received our documentations, and did all biometrics were als... See more