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Walter Products Reviews 160

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TrustScore 4.5 out of 5

4.7

Pet Supply Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that their fish and birds love the food. People appreciate that the food doesn't cloud the water, making it easier to maintain their ponds. The variety of products available is also a plus for many consumers. In addition to product satisfaction, consumers frequently commend the delivery service. Reviewers highlight the speed and reliability of the delivery, even during bank holiday weekends. The careful packaging of items is also appreciated, ensuring that products arrive in good condition. The combination of product quality and efficient delivery makes this company a favorite among its customers.

Based on these reviews

Rated 5 out of 5 stars

Product delivered within 48hrs, we'll packaged. Only oddity was that having placed the order giving my phone number, I did get a phishing msg claiming to be from Royal Mail advising of a postal pay... See more

Rated 5 out of 5 stars

Always been really, really excellent service since first coming across Walter products for my calci worms for bird food, particularly starlings who really love calci worms. Only down side wish they di... See more

Rated 5 out of 5 stars

Reliable delivery of pond fish food for my koi and goldfish. They absolutely love the Variety Pellets, launching themselves to be first in before everything is gobbled up! Pellets float on the water a... See more

Rated 5 out of 5 stars

Early delivery despite being a Bank Holiday weekend was just the icing on the cake. The fish food is far better than expected, lighter and easier for the fish to consume than the usual brand meaning... See more

Rated 1 out of 5 stars

Walters Variety mix. Would not buy again. Bought a bag full of air.!! Like trying to fill kids up on quavers. Fish are not satisfied. Bag gone in no time. Will get some proper fish food next time. Ca... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged pond sticks. I buy the variety 20 litre refill bag. Good quality product, clear water and happy fish. Recommend Walter products.

Rated 5 out of 5 stars

Wbb page is easy to use, found what I wanted straight away. Delivery was very quick and the variety pond sticks were well packaged. The product is really good, I’ve ordered it several times before, fi... See more

Rated 5 out of 5 stars

Always brilliant service and super quick free delivery. Will always use this company for my fish food.

Rated 5 out of 5 stars

Good product, our fishes, all different sizes, love the sticks…….. something for everyone. Easy to order and super fast delivery.

Rated 5 out of 5 stars

I can't vouch personally for how good Walter's mealworms are, but my garden birds can't get enough of them.

Rated 5 out of 5 stars

Our order was delivered on time and was exactly what we expected. The goldfish are very happy and eating for England.

Rated 5 out of 5 stars

Items are easy to order, arrive quickly and are well packaged. The quality of products are excellent too.

Rated 5 out of 5 stars

Same review as last time. Brilliant....Best price ...Mealy worms.... Super quick delivery. The birds say thank you

Rated 5 out of 5 stars

Good prices and wide choices on the web site, quick delivery and well packed

Rated 5 out of 5 stars

Excellent mealworms, at least according to the blackbirds. Speedy delivery too.

Company details

  1. Pet Supply Store

Written by the company

Walter Products was founded in 2020 by a wildlife, equine and aquatics enthusiast who’s desire for uncompromising quality produce shines through in the whole Walters range. Based in the New Forest, Walter Products is fortunate to be surrounded by nature in its purest form which drives our pledge to bring only the best quality products direct to our customers at competitive prices. In addition to this, we are constantly striving to align our values with sustainable practices, including materials within our production chain, working with our supply chains to reduce greenhouse gas emissions, hiring our (fabulous) team within our local community and ensuring we recycle, re-use and upcycle wherever possible.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

160 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged pond sticks. I buy the variety 20 litre refill bag. Good quality product, clear water and happy fish. Recommend Walter products.

August 22, 2025
Rated 5 out of 5 stars

Product delivered within 48hrs

Product delivered within 48hrs, we'll packaged.
Only oddity was that having placed the order giving my phone number, I did get a phishing msg claiming to be from Royal Mail advising of a postal payment shortage telling me to click the link to make the payment.
If anyone gets the same, DO NOT, it is a scam

August 26, 2025
Rated 5 out of 5 stars

Good product

Good product, our fishes, all different sizes, love the sticks…….. something for everyone.
Easy to order and super fast delivery.

August 11, 2025
Rated 1 out of 5 stars

Walters Variety mix an expensive bag full of air

Walters Variety mix. Would not buy again. Bought a bag full of air.!! Like trying to fill kids up on quavers. Fish are not satisfied. Bag gone in no time.
Will get some proper fish food next time. Can't recommend

July 9, 2025
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Reply from Walter Products

Thank you for your review. We’re sorry to hear that the Walters Variety Mix didn’t meet your expectations.

As noted on our product listing, this particular mix is designed to be lightweight, with floating components that are easy for smaller and more delicate fish to digest. That said, we absolutely appreciate your feedback and understand that it may not have been the best fit for your fish.

We’d really value the chance to recommend a more suitable alternative from our range. Please don’t hesitate to get in touch — our team would be happy to help you find a more satisfying option that better suits your fish and feeding goals.

Thank you again for taking the time to leave your comments. We take all feedback seriously and use it to continually improve our products and service.

— The Walter Products Team

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