WatchGuys Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of the products, noting that items often exceed expectations and match descriptions accurately. Consumers appreciate the efficient service and the attentiveness of the staff, who are frequently mentioned for their helpfulness and expertise. People highlight the seamless and stress-free purchasing process, from easy website navigation to transparent communication and quick shipping. The delivery service is commended for its speed and reliability. Many reviewers express their intent to make future purchases, reflecting a high level of trust and satisfaction with the company.

Based on these reviews

Rated 5 out of 5 stars

Fast and smooth transaction. Accommodating even during the weekend. It was my first time getting Rolex from them and had no bad experience. The watch was in prestine condition and no scratches. I reco... See more

Rated 5 out of 5 stars

I just purchased my 2nd watch from Watchguys and that should immediately tell you how much I trust and appreciate them. They do business the right way and definitely make experiences lasting for futu... See more

Rated 5 out of 5 stars

My entire purchasing experience was outstanding. Robert and staff kept me informed regarding the delivery of my 2009 Rolex Submariner 16610. Robert also graciously sized my watch prior to del... See more

Rated 5 out of 5 stars

I recently purchased a Rolex from WatchGuys.com, and I can’t recommend them highly enough! Dealing with Robert and his team was an absolute pleasure—they were professional, responsive, and kept me in... See more

Rated 5 out of 5 stars

I had a fantastic experience purchasing a watch from WatchGuys! It’s been a dream of mine since high school (37 Years) to own a Rolex dive watch and I’m still in awe when I see it on my wrist. Robert... See more

Rated 5 out of 5 stars

As a repeat customer of WG all I can say is you will NOT be disappointed in any way. From communication, products, shipping, etc. I never give a review other than the absolute experience I had. You h... See more

Rated 5 out of 5 stars

I done a lot of research to verify their reputation before buying . After deciding to finally pull the trigger , I was glad I did . Very responsive, only minutes to respond to my questions. Easy and f... See more

Rated 5 out of 5 stars

Excellent service and detailed care. Wanting to be careful with a large investment over the internet, the selection was impressive but the sales cycle and delivery were white glove. Ethan and team w... See more

Rated 5 out of 5 stars

I saw the Explore II on the Website Friday night. Called and spoke to Robert and Ethan on Saturday. They answered all my questions about the Rolex and were very friendly and knowledgeable. I purcha... See more

Rated 5 out of 5 stars

What a great experience! It can be a bit nerve-racking to purchase a watch from an online retailer across the country, but this process was seamless. From the moment I placed the order, communication... See more

Rated 5 out of 5 stars

Second watch from these guys, easiest transactions ever. 100% accurate descriptions, videos, pictures. Buying from afar made simple and next day delivery.

Rated 5 out of 5 stars

It's a pleasure working with the WatchGuys. Great communication, super fast shipping and I feel fine about the price I paid. The best part is getting a watch that I have wanted since it was announce... See more

Rated 5 out of 5 stars

It's a little intimidating to buy a an expensive luxury watch online, but these guys are the real deal. Great communication before and after; shipped timely; watch was exactly as presented and beauti... See more

Rated 5 out of 5 stars

The ease of transaction as well as the quality of the watch was fantastic. Whatever the Watchguys said matched 100% and even more. Appreciate the reat customer care they provied.

Rated 5 out of 5 stars

This was my second purchase from WatchGuys and Luis made it as smooth and seamless as the first. The watch was exceptional and as advertised. I will definitely purchase from them again.

Rated 5 out of 5 stars

Highest security to make shure you get your purchase. They helped me through the purchase. I received the watch in the condition that was advertised. I would recommend them to a friend. Thank you... See more

Rated 5 out of 5 stars

Made an online purchase of a Tudor watch and WG people followed the transaction closely. The process was efficient and I received the watch on time and condition promised.

Rated 5 out of 5 stars

Robert was great to work with. He made this a very easy, quick and painless transaction. The watch arrived the next day and was in great condition as advertised.

Rated 5 out of 5 stars

100% Happy .. Great Communication, From My 1st phone call to then receiving my watch every step was Seamless. I will be back for that Hulk Soon ..

Rated 5 out of 5 stars

I had an absolutely outstanding experience with WatchGuys! From start to finish, their professionalism, attention to detail, and customer service were second to none. I purchased a Datejust, and t... See more

Rated 5 out of 5 stars

They did what they said they were gonna do. It was fast easy and so much more enjoyable than going to the Rolex boutique where they interrogate you for spending money with them. Going back to buy mo... See more

Rated 5 out of 5 stars

Website was easy to use and the staff was quick to answer any and all questions I had. The watch we bought was exactly as it was advertised and we are very happy with our purchase.

Rated 5 out of 5 stars

A easy process and a great experience doing business with WatchGuys. They definitely gained a new loyal client who’s looking forward to doing more business in the near future

Rated 5 out of 5 stars

Ive been following WatchGuys on social media for a while now and have always enjoyed and respected how they do business. My wife and I were recently in the market for a birth year watch for her and... See more

Rated 5 out of 5 stars

Always a great experience buying a watch from these guys. Nothing but the best service and the best prices. I highly recommend.

Rated 5 out of 5 stars

Terrific experience, great product and stellar service! Will go to WatchGuys again when it’s time for the next one.

Rated 5 out of 5 stars

Great price and fast delivery. The watch was better than expected. Great experience, and would highly recommend these guys!

Rated 5 out of 5 stars

This was my second purchase in the last few months from WatchGuys. Robert has been very helpful in trying to find my last watch which he did. They are not pushy which I appreciate. I will be buying... See more

Rated 5 out of 5 stars

Excellent service, I spoke to Luis and he was professional and fast. I got a great price and they have a great inventory.

Rated 5 out of 5 stars

Order processing was quick and easy. The watched shipped the same day I ordered it. The quality of the watch as actually better than the presented on line.

Rated 5 out of 5 stars

Absolutely excellent service. Ethan was very helpful and a pleasure to work with. I bought 2 Rolexes!

Rated 5 out of 5 stars

My watch is beautiful and exactly what I was looking for. Thank you for your excellent service!

Rated 5 out of 5 stars

If you live in SoCal and shopping for a watch, don’t waste time with NY online shops. Just visit the Team at WatchGuys and you are all set!

Rated 5 out of 5 stars

The customer service is second to none and watch their YouTube videos very informative!!

Rated 5 out of 5 stars

The customer service was excellent The communication was excellent The shipping was excellent The product was in the condition as advertised which was super mint like brand new condition

Rated 5 out of 5 stars

The Rolex DateJust was exactly as described and there was great communication.


Company details

  1. Watch Store

Written by the company

Browse the largest collection of pre-owned and unworn Rolex watches in Los Angeles. WatchGuys is known worldwide for their engaging social media content and YouTube show, "Selling Time". As featured in Forbes, GQ, Business Insider and more, WatchGuys is one of the most trusted names in the business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Fast and smooth transaction

Fast and smooth transaction. Accommodating even during the weekend. It was my first time getting Rolex from them and had no bad experience. The watch was in prestine condition and no scratches. I recommend WatGuys if you are looking for your next or 1st time piece, start browsing their site. Thank you WatGuys team!

January 7, 2026
Rated 5 out of 5 stars

Great experience!

It's a little intimidating to buy a an expensive luxury watch online, but these guys are the real deal. Great communication before and after; shipped timely; watch was exactly as presented and beautiful!

January 10, 2026
Rated 5 out of 5 stars

Delivered exactly as promised

WatchGuys was easy to deal with, with prompt and responsive service. My first time transacting with a non-AD and they were completely trustworthy. Would definitely buy from them again.

October 28, 2025
Rated 5 out of 5 stars

Excellent service and detailed care

Excellent service and detailed care. Wanting to be careful with a large investment over the internet, the selection was impressive but the sales cycle and delivery were white glove. Ethan and team were attentive and helpful until after my watch was in my hands. Highly recommended.

December 12, 2025
Rated 5 out of 5 stars

As a repeat customer of WG all I can…

As a repeat customer of WG all I can say is you will NOT be disappointed in any way. From communication, products, shipping, etc.
I never give a review other than the absolute experience I had. You have nothing to lose, AAA rating from me!!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

They did what they said they were gonna…

They did what they said they were gonna do. It was fast easy and so much more enjoyable than going to the Rolex boutique where they interrogate you for spending money with them. Going back to buy more from the WatchGuys soon!!!! Very soon!!!

October 30, 2025
Rated 5 out of 5 stars

Repeat customer added another watch

I just purchased my 2nd watch from Watchguys and that should immediately tell you how much I trust and appreciate them. They do business the right way and definitely make experiences lasting for future needs. The concierge support and follow up were amazing and personalized. In the 2nd hand market, it’s all about buying the dealer and not the watch, and I’m sold on watchguys!

October 7, 2025
Rated 5 out of 5 stars

100% Happy .

100% Happy .. Great Communication, From My 1st phone call to then receiving my watch every step was Seamless. I will be back for that Hulk Soon ..

October 7, 2025

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