WOOOF Reviews 4,019

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Since the beginning we have been buying from Wooof, and we are fairly happy with the services. Even their hypoallergenic products are affordable, compared to other brands. And any time there was an i... See more

Company replied

Rated 5 out of 5 stars

Always fast delivery, the kibble is of very good. My dog used to be very skinny despite having a good kibble. Once we switched to Woof high energy, he started gaining weight. Hasn't had a single is... See more

Company replied

Rated 5 out of 5 stars

Our dog loves it. We’ve ordered the regular and salmon try-outs. Very nice products, especially the dog treats like the sheep fat. Only downside: I did not get any coupons “ Incl. kortingsvouch... See more

Company replied

Rated 5 out of 5 stars

Great quality and prices! Wooof offers a good variety of flavors for kibble, but also good fish oil and sheep fat supplements. Orders are usually shipped within 24 hours. Highly recommended!

Company replied

We perform checks on reviews

Company details

  1. Pet Store

About WOOOF

Written by the company

WOOOF, Oh my dog, that’s goood! Voor ons is echte rijkdom niet te vinden in luxe of stijl, maar in de simpele vreugde van een hond 🐶

🐕 Premium geperst hondenvoer
🐾 Gratis advies van onze voedingsdeskundigen
😋 Acceptatie van 98,8% kwispelende honden
🌱Natuurlijk ingrediënten, zonder onnodige toevoegingen
👍Kwalitatief hondenvoer voor een eerlijke prijs

Voor elke hond de juiste brok

✔️ Keuze uit 10 varianten geperste brokken
✔️ Gezonde supplementen als toevoeging
✔️ Overheerlijke snacks met natuurlijke ingrediënten
✔️ Verse gestoomde hondenworsten, goed alternatief voor rauw vlees

💛 Kom bij onze roedel!

Probeer WOOOF nu, niet goed = geld terug!
Bezoek website Neem contact op

Kwispelgarantie

100 dagen, niet-goed-geld-terug

Je hond is je beste vriend en wij willen dat jouw beste vriend gelukkig & gezond is. Ben je niet tevreden over de eerste zak brokken? Dan heb je recht op onze kwispelgarantie en ontvang je het aankoopbedrag terug.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Affordable and healthy

Since the beginning we have been buying from Wooof, and we are fairly happy with the services. Even their hypoallergenic products are affordable, compared to other brands. And any time there was an issue, the team helped us any way they could, to make sure their food is healthy, and our dog is happy with the food.
The only feedback I have is to make the products available consistently. Some snacks aren’t always available, which makes it hard to pick additional supplements without switching them up too much.

November 26, 2025
WOOOF logo

Reply from WOOOF

Hello,

Thank you so much for your years of loyalty and for providing this detailed, positive review! It is wonderful to hear that you and your dog are satisfied with our service, the health benefits of the food, and the affordability of our hypoallergenic products. We work hard to maintain that direct line from production to customer.

We highly appreciate your honest feedback regarding the availability of snacks and supplements. We understand that it is frustrating when your favorite products are temporarily out of stock, and how crucial consistency is, especially when selecting additional supplements.

We are currently optimizing our inventory and logistics processes to improve the supply of snacks and supplements and significantly increase their availability. Our goal is to resolve this issue quickly and ensure a consistent and reliable offering for you.

Thank you again for your understanding and your valuable insight!

Rated 5 out of 5 stars

High quality product and good delivery…

High quality product and good delivery service.

October 29, 2025
WOOOF logo

Reply from WOOOF

Hello Josephine,

Thank you so much for your great review!

We are very happy to hear that you appreciate the high quality of our product. We put a lot of care into creating tasty and complete nutrition for your dog.

It is also great that you are satisfied with our delivery service. We do our best to ensure the food arrives quickly and safely at your door.

Thanks again for choosing WOOOF!

Kind regards, Kevin of WOOOF

Rated 5 out of 5 stars

Always fast delivery & great quality

Always fast delivery, the kibble is of very good.
My dog used to be very skinny despite having a good kibble. Once we switched to Woof high energy, he started gaining weight. Hasn't had a single issue with his stomach either.
Price is also very good for 18kg bag.
Super happy with the product and service!

October 13, 2025
WOOOF logo

Reply from WOOOF

Dear Dasha,

Thank you so much for your wonderful feedback! 😊 We’re really happy to hear that your dog is thriving on our High Energy kibble and that you’ve noticed such positive results. It’s great to know you’re satisfied with both the quality and the service. Thanks for trusting WOOOF! 🐾

Kind regards,
Nancy
WOOOF

Rated 5 out of 5 stars

My dogs really love this food normally…

My dogs really love this food normally they are very picky but the salmon one they love

September 10, 2025
WOOOF logo

Reply from WOOOF

Dear Riya,

Thank you for yor review!

We are really happy to hear that they love the salmon kibble even though they are normally quite picky 😊.

Regards,
Kirsten
WOOOF

Rated 5 out of 5 stars

Good dog food

We have moved to this food for your dog and order directly from their site - she likes it and it seems good :)

May 22, 2025
WOOOF logo

Reply from WOOOF

Hallo,
Thank you for sharing your experience! 💚 We’re so happy to hear your dog enjoys the food and that ordering directly from our site works well for you. Give her a cuddle from us 🐾✨.

With a wagging tail,
Carmen
WOOOF

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Dog excepted immediately. Let’s see how her body reacts on it after few weeks.

June 3, 2025
WOOOF logo

Reply from WOOOF

Dear Anita,

We're glad to hear that the delivery was quick and that your dog accepted the kibble right away—that's a good start! We're curious to see how things will go in a few weeks once her body has adjusted. Every dog is unique, so take your time to see how she reacts. If you have any questions or concerns, we're happy to help!

A paw for your four-legged friend and thank you for your trust in WOOOF. 🐾

With kind regards,
Kevin from WOOOF

Rated 4 out of 5 stars

Wrong amount delivered but the customer…

Wrong amount delivered but the customer service were very friendly in correcting the error.

May 6, 2025
WOOOF logo

Reply from WOOOF

Dear Justin,

Thank you for your understanding and kind words! We’re sorry for the mix-up with your order, but we're glad to hear our customer service team was able to help you quickly and kindly. We're always here to make things right for you and your furry friend. 🐾

With wagging greetings,
Melissa from WOOOF

Rated 5 out of 5 stars

Love Wooof

Love Wooof! We have given our two dogs (Australian shepherd and heidewachtel) wooof food for over 3 years. Their coat is shinny, they have energy to play and go for walks, and their digestion is very good. We change flavors every now and then

April 16, 2025
WOOOF logo

Reply from WOOOF

Dear Micaela,

Wow, thank you so much for the lovely words! 🐾 It’s amazing to hear that your Australian Shepherd and Heidewachtel are thriving on WOOOF – shiny coats, happy tummies, and playful energy? That’s what we love to hear! Give them both a belly rub from us! 🐶💚

Met kwispelende groet,
Melissa van WOOOF

Rated 5 out of 5 stars

Reliable + Healthy

-Helpful customer service
-Quality products
-Conscious diet

February 3, 2025
WOOOF logo

Reply from WOOOF

Beste Yehya,

Thank you for your lovely comment.

Met kwispelende groet,

Nancy
WOOOF

Rated 5 out of 5 stars

All good things

Good quality food, doesn't smell bad like some other dog food, easy to break, my dog loves it

January 3, 2025
WOOOF logo

Reply from WOOOF

Dear Samantha,

Thank you for your review! We're glad to hear you are satisfied and that the dog also appreciates the kibble 😊.

Regards,
Kirsten
WOOOF

Rated 5 out of 5 stars

Our dog loves it

Our dog loves it. We’ve ordered the regular and salmon try-outs. Very nice products, especially the dog treats like the sheep fat.

Only downside: I did not get any coupons
“ Incl. kortingsvoucher voor jouw eerstvolgende snacks”

Will I be getting them by emails?

December 17, 2024
Unprompted review
WOOOF logo

Reply from WOOOF

Dear Roy,

Thank you for your review.

I understand from your message that you ordered the trial pack from us. This should include a voucher with a discount code. If you did not receive this code with your order, please contact our customer service. Then we will solve this for you ;)

You can email us at [email protected] or you can call us at 085-0653696.

With wagging regards,

Melissa
WOOOF

Rated 1 out of 5 stars

Our dog is very sick from this food

Our dog is very sick from this food. Upset stomach accompanied by diarrhea. Will not order anymore.

UPD:
Thank you for reply below.
We initially planned to try the food for a week and then decide on further use. However, seeing how much the dog was suffering, we decided not to continue for the full week and stopped using it immediately. We also chose not to order any more.

August 8, 2024
Unprompted review
WOOOF logo

Reply from WOOOF

Dear Sia,

Thank you for your review. Unfortunately an upset stomach and diarrhea can happen in a mild manner when you switch food. The digesitve system needs to get used to the new food, but this should not take longer than one and a half to two weeks. Did you already contact our customer service? We are always willing to help. We are available at telephone number 085-0653696 or email adress [email protected].

Updated:
Thank you for the additional information. I've just tried to reach you by phone, but infortunately I did not get a hold of you. We would like to discuss the satisfaction guarantee that we offer. I've also sent you an email in hopes to be able to reach out.

Regards,
Kirsten
WOOOF

Rated 5 out of 5 stars

Recommend 5 star

Best dog food I’ve found in 20+ yrs of feeding dogs - fixed all the digestion problems

July 8, 2024
WOOOF logo

Reply from WOOOF

Dear Jennifer,

Thank you for your feedback, we are happy to hear that you are so satisfied with our dog food and that the digestion problems are fixed, happy dogs and owners are very important to us!

with tail wagging greets
Kirsten
WOOOF

Rated 5 out of 5 stars

Very good

Very good! quick and dogs like the food!

July 8, 2024
WOOOF logo

Reply from WOOOF

Good afternoon,

Thank you for your review.

With wagging greetings,

Melissa
WOOOF

Rated 5 out of 5 stars

Great quality and price

Tried many types of food for the dogs and for all of them they sometimes had runny stool. Since they eat only Wooof kibbles, the end result is always perfect consistency and colour. The price is also great.

March 12, 2024
WOOOF logo

Reply from WOOOF

Hello,

Thank you for your good review :-)

With wagging greetings,

Manon
WOOOF

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look