Ben's Gutters Ltd Reviews 11,702

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's courteousness, efficiency, and competence. Consumers appreciate the ease of the booking process and the punctuality of the service. Many reviewers specifically mention the polite and helpful nature of the staff, who are often described as going above and beyond to ensure customer satisfaction. People also value the thoroughness of the work, with operatives often providing helpful feedback and advice. The company's use of professional equipment and efficient cleaning methods is well-regarded. While opinions on pricing vary, the overall sentiment towards the company remains highly positive, with many customers recommending their services and expressing a willingness to use them again.

Based on these reviews

Rated 5 out of 5 stars

Amazing service, extremely courteous & conscientious. Jason arrived promptly at 1pm & spent almost two hours sorting out our gutters. He was extremely polite when asking for access to our kitchen ta... See more

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Rated 5 out of 5 stars

I was able to get an appointment within a couple of days following a call back from an online quote. Very reasonable price. Nikolai arrived exactly on time and provided some advice I asked for as well... See more

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Rated 5 out of 5 stars

Asked Ben's Gutters to come and clean out my gutters which are difficult to access. Their operative arrived with the SkyVac system which allows cleaning via a wet and dry vacuum system complete wi... See more

Rated 5 out of 5 stars

My gutters were cleared yesterday morning thoroughly and efficiently by a most courteous and competent man called Matthew Blanche. He arrived promptly, having driven a considerable distance from up no... See more

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Rated 5 out of 5 stars

I contacted Ben’s Gutters yesterday initially via email. Same day a chap called Jake rang back to arrange a visit to clean our gutters (which had a blockage in one of the hoppers) for the following da... See more

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Rated 5 out of 5 stars

Ben’s Gutters provided me with an excellent gutter cleaning service. The cleaner who came was very courteous & really helpful. He left the property in great condition & looking really clean. I would... See more

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Rated 5 out of 5 stars

Fantastic and thorough service. Great company providing very professional and helpful service from ordering to completion. The operative Jordan was diligent, courteous and made a super job of cleani... See more

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Rated 5 out of 5 stars

Easy to contact and arrange a visit. Alistair came to my house and he was extremely courteous, friendly and a happy chap - in spite of the outrageously wet Cornish downpour! Excellent worker and a rea... See more

Rated 5 out of 5 stars

Ben's Gutters did a fantastic job clearing out our gutters and downpipes which hadn't been done since before we moved in. They also identified a couple of places where the gutters had become detached... See more

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Rated 5 out of 5 stars

Ben's Gutters cleaned our gutters last year and did a great job. They said they would check with us again this year to see if we needed a repeat visit. True to their word they called. Very polite, a... See more

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Rated 5 out of 5 stars

We've been using BensGutters for years, but Gareth who did the job this time was above average. We opted to have the gutters, fascias & soffets cleaned as well as the usual internal gutter cl... See more

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Rated 5 out of 5 stars

What made our experience with the young gentleman who done the job was he was polite knowledgeable and very respectful to our property. He explained to us what he had done and we were very satisf... See more

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Rated 5 out of 5 stars

The cleaner came on time, cleans all the gutter in my property, using professional equipment of course. Apart from that, he took my request to check places where there's leak, and proceed to clean tho... See more

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Rated 5 out of 5 stars

Jordan Dawson from Ben’s Gutters was absolutely brilliant! He arrived bang on time, was super friendly and polite, and did an amazing job. The work was carried out to a really high standard and you co... See more

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Rated 5 out of 5 stars

Gutters were cleared with efficiency And I got to see photos of the finished work They came on time between a two hour window and explained what they were going to do and were courteous When I b... See more

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Rated 5 out of 5 stars

I asked about getting the gutters cleaned on Monday as have just moved into a new house. Paid for the service up front and a really friendly and professional guy (Sam H.) came round on the Wednesday a... See more

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Rated 5 out of 5 stars

Because of the good price quoted for gutter cleaning ( got around 40 kilos of moss out) also went for the outside gutter clean and conservatory roof clean at the same time. Guy turned up on time ( sor... See more

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Rated 5 out of 5 stars

Bens Gutters did a great job. They booked my appointment quickly and were really efficient when they arrived and did the job. The guy who came Blazej, was really helpful and very friendly. I would def... See more

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Rated 1 out of 5 stars

Bens gutters cleaned mt gutters a month or so ago, did not do the gutter between house wall and conservator and had to contact the company and get him to come back. I have since discovered the down... See more

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Rated 1 out of 5 stars

Had our gutters cleaned once almost three years ago and have since received constant pushy sales calls from unknown or UK mobile numbers that have turned out to be Ben's Gutters every time, most recen... See more

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Rated 1 out of 5 stars

Won’t stop sending me harassing text messages asking if I want their services. Told them multiples times to stop contacting me, yet the texts continue. If this continues I’ll have you for harassment... See more

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Rated 1 out of 5 stars

Poor end product. Unable to solve gutter blockage/leaks(unable to use ladders).Telescopic vacuum under powered & not fit for purpose,does not clear blocked drain pipes(sucked up some water). Operative... See more

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Rated 2 out of 5 stars

Had gutter cleaned this morning by Dwayne. He was pleasant and helpful. He did everything necessary to clean my gutter using vacuum equipment. The job was done relatively quickly, some water removed... See more

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Rated 5 out of 5 stars

Very polite man, told me exactly when he was coming. Asked for clarification of which area to clean. He used a video camera and vacuum cleaner to clean our 2nd floor gutters and took lovely photos of... See more

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Rated 5 out of 5 stars

I received a marketing flyer through the door yesterday. I called the number right away. Booked for today for Bens Gutters to clean my gutters. The price quoted seemed fair. I paid in advan... See more

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Rated 5 out of 5 stars

Ben’s Gutters cleaned the high up guttering at the top of the garage. One gutter had not been cleaned for over 20 years. Valeri managed, with some difficulty, to realign one of the dislodged small gu... See more

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Rated 5 out of 5 stars

Leon turned up on time. Did the job quietly and efficiently. Showed me an area of broken rooftiles that I would never have seen (and potentially saved me £100s in future repairs). He got rid of 4 buck... See more

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Rated 5 out of 5 stars

Excellent service. We used Ben’s gutters last year and were very pleased with the results. We have a Virginia Creeper which is beautiful but gets everywhere, especially the gutters. Neil arrived in ti... See more

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Rated 5 out of 5 stars

Had my gutters cleaned by two lovely and cheerful chaps Douglas and Ethan at Bens Gutters – absolutely brilliant service from start to finish! They arrived right on time and kept me well informed thro... See more

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Rated 5 out of 5 stars

We were pleased with the service from Ben’s Gutters, booking was straight forward & there was an issue with shortage of staff so the date of service was pushed back by a day or two but their cooperati... See more

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Rated 5 out of 5 stars

Second time using Ben's Gutters. Making an appointment is a breeze; the staff are always very responsive. Sam arrived within the alloted timeslot and got straight to work. After about 15 minutes, Sa... See more

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Rated 1 out of 5 stars

Small terraced house.Two workers arrived. Said almost at once could not clear front gutters( approx. 4 metres) due to access being too narrow. Back of house done in 10 minutes. Demanded £60 call out f... See more

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Rated 5 out of 5 stars

Called for a quote late morning today, price competitive & agreed they would call between 1& 4pm. Text received at 1 to advise eta 1.30pm. Daniel arrived on time & completed a fantastic job of cleanin... See more

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Rated 5 out of 5 stars

Very happy with service from Ben's Gutters. Easy to book appointment, good communication by text and email to confirm 2 hour slot for work to be done. Gutters were cleaned thoroughly and efficiently b... See more

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Rated 5 out of 5 stars

Received a courtesy call October to ask if I wanted gutter cleaning again this year and requested contact again in November. Received a text as requested saying in my area and did I want to book. Repl... See more

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Rated 5 out of 5 stars

Excellent service and reasonable price. Easy to book and next day service. Callus did a first class job, polite and friendly and he left everywhere clean and tidy. You might find cheaper but you are g... See more

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Rated 5 out of 5 stars

The first time the operative came we had a wasps' nest. Ben's Gutters rearranged another visit once we had the nest destroyed without a further cost. Raymond came exactly at the time arranged and ma... See more

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Rated 5 out of 5 stars

GORAN KIROVAKOV from Ben's Gutters arrived dead on time on the afternoon. He was polite and although it was a stinking hot day got straight on with the job cleaning and removing three full buckets of... See more

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Company details

  1. Gutter Cleaning Service
  2. Cleaning Service
  3. Commercial Cleaning Service
  4. Property Maintenance

Written by the company

Exceptional Service, Every Time! At Ben’s Gutters, we provide high-quality, reliable, and efficient gutter cleaning and roof washing services. Our experienced team uses both traditional and modern equipment to thoroughly clean your gutters and roof, ensuring your property stays in top condition. From our easy booking process to our polite, professional staff, we make sure every job is completed with care and attention to detail. Whether you need routine maintenance, a deep clean, or roof washing, you can trust Ben’s Gutters to get the job done right. Experience why so many customers recommend us – we’re the name you can count on for all your gutter and roof cleaning needs!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Very easy to book and kept me updated on the time they would attend. The operative was very thorough and a pleasure to deal with.

February 10, 2026
Unprompted review
Rated 2 out of 5 stars

Up until this visit never a problem.

Have used this company for a number of years without any problems, until their last visit. The person arrived to clean the gutters only, large detached 4 bedroom house. He unloaded a vacuum cleaner I explained there were gutter guards that would need removing first, all the previous visits the gutters were cleaned from a ladder and moved and replaced as the gutters were cleaned, this normally lasted about 90 minutes. I was told no problem, 30 minutes later the man left leaving gutter guards on the floor and loose on the gutters. Contacted BG to complain and was told they would investigate and get back to me. Before the end of the day I had 3 different people from BG call me asking for payment, the following day more phone calls for money. Eventually another person was sent who cleaned the gutters from a ladder and reinstalled the guards time taken 70 minutes. My advice is do not pay them upfront, check their work as best you can and if you have a friend with a drone ask them to film your gutters before and after. Next time I will be looking for a local company based on recommendation.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt & Excellent Service

Engineer arrived early and checked all gutters thoroughly, showing me pictures of the gutters prior to cleaning and then again after clearing. The difference with the front gutter was amazing and was well worth the cost. All waste cleared up and gave me some useful advice with the maintainence. Even managed to fix a leak with the front gutter.
Thank you.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

Excellent work, professional service - couldn’t ask for anything more.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Alistair was very professional

Alistair was very professional. Cloths down on the floor when walking to the back of our house. Chatted away with what he thought. Everything left clean. Price reasonable.He did an amazing job of our gutters. All lovely and clean. Well done Alistair. Will be in touch again. Highly recommend

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Conservatory roof and gutter clean.

Easy booking system. Effective and efficient with minimal impact on the household whilst it was happening. Great communication after the work was completed giving a thorough description of the state of the roof and gutters.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Professional service and competitive…

Professional service and competitive quotes. Booked for next day service. Kyle came on time and cleaned gutter nicely. They also provide photos before and after from multiple angles. Highly recommend! Thanks Ben’s Gutters, well done!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Kept me informed on my booking. Turned up when they said they would. They were polite and did a great job.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Polite, efficient and did a great job cleaning my gutters. My second time using Ben’s Gutters and happy to recommend.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Asked Ben's Gutters to come and clean my gutters…

Asked Ben's Gutters to come and clean out my gutters which are difficult to access. Their operative arrived with the SkyVac system which allows cleaning via a wet and dry vacuum system complete with camera system was able to access and clean the gutters from the ground, looking at a live feed from the cleaning head as he moved along the gutter.
Two difficult to access gutters cleaned in 45 minutes.
Great work completed efficiently and quickly with no mess.

February 6, 2026
Unprompted review

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