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cocopanda.dk Reviews 16,577

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This was my first time purchasing beauty products from Cocopanda, and I’m very satisfied with their service. The ordering process was easy, the products were well packaged, and the delivery was on tim... See more

Company replied

Rated 4 out of 5 stars

I had some trouble paying with my non-Danish card. Cocopanda’s support was incredibly kind and tried their best to help — they replied quickly, were patient, and genuinely did everything they could fr... See more

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered some perfume to be delivered via DAO, got it the next day in front of my door (and it was Wed just before easter) Note : overall on their webistes they have some products c... See more

Rated 5 out of 5 stars

Fantastic always cocopanda love you ❤️🩷 thanks for the great services..

Company replied

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Company details

  1. Cosmetics Store
  2. Hair Product Store
  3. Perfume Store

Written by the company

Om Cocopanda.dk Cocopanda har sin oprindelse i skandinavien. Succeshistorien begyndte i Norge i 2007 med den multi-prisbelønnede online skønhedsbutik Blivakker.no. Vi har siden været ustandselig voksende. Således er vi i øjeblikket til stede i fire europæiske lande: Norge, Sverige, Danmark og Finland. I Danmark har vi været repræsenteret med Cocopanda.dk siden 2012 og har et stort udvalg af mærkevarer til kosmetik, hudpleje, hårpleje og styling til konkurrencedygtige priser. Over 900.000 tilfredse Cocopanda kunder taler for dig selv, og vi vil gerne takke hver eneste kunde. Vi hos Cocopanda lever og ånder for skønhed og er drevet af overbevisningen om at alle mennesker er smukke. Vi ønsker at gøre vores del for at alle kan udtrykke denne skønhed i den grad de ønsker.

Cocopanda.dk A/S

Written by the company

LEVERING INDEN FOR 1-2 HVERDAGE!
Vi leverer dagen efter, hvis du bestiller inden kl. 13 på hverdage.
KUNDESERVICE
Vi gør vores bedste for at give dig en god oplevelse samt service! Skulle du have spørgsmål til din ordre, betaling eller produkter, hører vi meget gerne fra dig - du kan kontakte os på flere måder. Vi er tilgængelige på telefonen mandag til fredag kl. 10.00-12.00. Live chatten er åben mandag til torsdag kl. 10.30-15.30 og fredag kl. 10.30-14.30. Du kan også kontakte os via Min Side, e-mail eller kontaktformularen, og vi besvarer din henvendelse inden for 24 timer hverdage.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Rated 1 out of 5 stars

I don't think Cocopanda make the…

I don't think Cocopanda make the payment process very transparent, nor do they send reminders if you have payments due. Other retailers have never had this issue, so I'll avoid using Cocopanda again.

December 9, 2025
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Reply from cocopanda.dk

Hi.

Sorry to hear that you have experienced this. Will forward it to the relevant department and see if there is anything we can do to make it more transparent.

Have a great day🌸

Rated 5 out of 5 stars

The ordering process is easy.

This was my first time purchasing beauty products from Cocopanda, and I’m very satisfied with their service. The ordering process was easy, the products were well packaged, and the delivery was on time. I had a great experience and will definitely order from Cocopanda again.

December 30, 2025
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Reply from cocopanda.dk

Hello.

Wow, easy ordering process, well packed products AND delivery was on time? Hard to ask for more than that. Thank you!

Have a nice day 🌸

Rated 5 out of 5 stars

Rating

Reliable, fast and consistently correct with competitive prices. Using them regularly for more than a year by now.

December 17, 2025
Rated 1 out of 5 stars

Worse shopping platform

Worse shopping platform. I have ordered for my Christmas gift , it’s been more than 2 weeks they didn’t send me. I try to call them but kunderservice is not answering. I paid for delivery 1-2 days. Never received.

December 1, 2025
Rated 4 out of 5 stars

Great product 👍

August 11, 2025
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Reply from cocopanda.dk

Hi Maria,

thank you for your feedback. We're glad to hear that you're satisfied with the product 🌼

Have a great day!
^Kristine

Rated 5 out of 5 stars

Excellent experience

The purchasing experience was excellent. Delivery was fast, and the products I received all have expiration dates ranging from two to two and a half years.

September 6, 2025
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Reply from cocopanda.dk

Hi,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were happy with your purchasing experience, the fast delivery, and the long expiration dates on your products. We truly appreciate having you as a customer and look forward to serving you again!
⭐⭐⭐⭐⭐
Br, Sine

Rated 4 out of 5 stars

Great support, but payments limited to Danish cards

I had some trouble paying with my non-Danish card. Cocopanda’s support was incredibly kind and tried their best to help — they replied quickly, were patient, and genuinely did everything they could from their side, even guiding me to Avarda for clarification. Avarda were also very quick and helpful in their response, but unfortunately confirmed that only Danish cards are accepted. Because of this, I couldn’t place my order at all, which was very disappointing, as I’ve never had this issue on other websites. I do hope international cards will be supported in the future, as I’d love the chance to shop here

September 9, 2025
Unprompted review
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Reply from cocopanda.dk

Hi,
Thank you so much for taking the time to share your experience and for your kind words about our support team. We’re truly sorry for the inconvenience you faced with the payment process and understand how disappointing it must have been not to be able to complete your order. Your feedback regarding international card acceptance is very important to us, and we will certainly share it with the relevant team as we work to improve our service. We hope to welcome you back in the future and make your shopping experience a smooth and enjoyable one.
BR, Sine

Rated 5 out of 5 stars

Always the best!

Not my first review, but always 5 out of 5!
Customer service, even the AI chat, now point system, products & prices, everything freaking perfect!!!

July 22, 2025
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Reply from cocopanda.dk

Waauuh!!!
Thank you so much for your fantastic review
Pinelopi! We’re truly grateful for your continued support and for taking the time to share your feedback. It means a lot to us that you appreciate our service and overall experience. We’ll keep working hard to make sure everything stays “freaking perfect” for you! Looking forward to serving you again soon.
// Sine

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