Consumer Priority Service Reviews 9,362

I made an error when registering my new Sofa Warranties. Contacted CPS, Kimberly took my call. Was very easy to explain that I Inputted the incorrect model number. She corrected my error and added des... See more

We found out that Howard’s Appliances in Southern CA had just closed down 2 weeks after we’d bought a refrigerator from them. We’d purchased a 5 year extended warranty with our fridge, so we called C... See more

Simple and easy! The one thing you could add at the beginning of either the e-mail or at the registration screen is to let people know that there is an option to upload the invoice. This is good to le... See more

I called today and spoke with Jessc. After a slight confusing start to register my warranty, Jessc was able to quickly resolve my error and helped me to be able to register all of my appliances. He... See more

Registering my product was difficult and I was unable to complete the warranty. I had to enter the purchase price and upload a copy of the invoice. Then I received an e-mail from CPS stating my regist... See more

Kristin welcomed us and gave us plenty of space to browse without feeling pressured. When we were ready to make a decision, she was available and answered all of our questions thoroughly. A very pleas... See more

This is my third piece of equipment I’ve purchased at Mojo Computers but this is my first time making a serious photography purchase so when they mentioned Consumer Priority Service I knew I had to pu... See more

Warranty companies always make me a little nervous, but I will say that Consumer Priority Service is outstanding. From the time I filed a claim for a steam oven that started leaking until it was total... See more

Donika Hasimi was polite, professional and well versed in they way she handled my call. In today's world too many tele-bots as a consumer. Donika is the prime example of what customer service is meant... See more

No Fuss No Muss Works as advertised with MacBook Air connected with a solore distribution brick as the MACs no longer have HDMI ports. Clear picture and the curved screen helps to reduce glare off... See more

I very much appreciate Sarah Brown's assistance today. I was unable to register my warranty and requested guidance on how to schedule service. She quickly registered me and also explained the process... See more

Lara explained that I needed to contact the manufacturer of my range oven because it was still under the manufacturers warranty. She also helped me to locate the serial number on my oven, which I hav... See more

I wanted an agitator again- was not happy with my previous impeller washer (different manufacturer). I am very happy with how clean my clothes get now! I purchased the Pet pro model and it really t... See more

Was simple enough to use and would have been 5 stars but after inputting all information it stated at the bottom that I incorrectly entered information and therefore could not continue. But it never s... See more

Registration was super easy. I got an automatic email from Consumer Priority Service a few days before the product even arrived with a link and instructions on the info I should have ready and how to... See more

Nino's customer service was top notch! Very friendly, fast and efficient service! Great deals! I would definitely recommend 👌 and will definitely be back for our next appliance! Cody and Jasmin were... See more

We purchased an extended warrantly on a new refrigerator over 4 years ago. We supplied all documents requested at the time. Now we have a justified claim on the icemaker not working. Now CPS are re... See more

Recently purchased an Lg dryer, model # DLEX6700B, from Appliances 4 Less in Wilmington, DE. The dryer was in great shape for a scratch and dent purchase. We were able to purchase a new dryer with som... See more

I’ve gotten several items from UntilGone.com, a couple being computers. They are refurbished to manufacturers condition, have excellent quality cases, showing little to no wear or use, and operate lik... See more

I ordered a product from Newegg and purchased the extended warranty. I then cancelled the order on Newegg. well within the cancellation period. CPSCENTRAL never refunded my money for the extended warr... See more

I recently purchased the DJI Mini 5 Pro Fly More Combo (DJI RC2), and so far, I’m extremely impressed. The setup was quick and straightforward, and the build quality feels premium right out of the... See more

It was quick and easy to sign up. I would appreciate some quick notes on what affects the warranty, like, say coverage doesn't support damage due to space lasers.

So far this Bosch Dishwasher has been a real improvement over my Maytag dishwasher. That one failed after the circulating motor gave out. Then I discovered that their warranty didn't cover that motor... See more

Purchase was easy as pie.... smooth loading of Range. Registering was a another issue ... I tried repeatedly to enter all of the required info. Kept saying invalid phone number.... invalid purchase am... See more

3 years factory warranty plus 2 years extended warranty - I hope I won't need it. I have a washing machine by LG, an AC unit by LG, and a refrigerator by LG. All of them work very well for a long tim... See more

The process of registering the warranty was straightforward and pretty simple. Just make sure you have your original receipt with you so you have all the numbers it will require. Date of purchase, bra... See more

My experience with CPS Central registering a new home appliance extended warranty plan offered an easy user experience along with directions on the warranty card. I found to register the plan, scrolli... See more

Had a great experience at Direct discount appliances. Very straight forward and made the purchase process quick and easy. Kyle is the man!

Great web site and App made the experience great. Full details about the product listed from seller and pictures too. Easy payment options. Delivery was communicated through a tracking number.

Jess your staff member was very friendly as he explained the process of establishing a claim number. He also made sure we understood the proper process to move forward with our refrigerator problem.... See more

If I could give this company zero stars I would. I purchased a warranty through them for both my dishwasher and my stove top. I have not been able to cook on my stove top for almost 2 months because... See more

Even though it took an unexpectedly long time (3 weeks) for me to get my microwave, they reached out and made sure I had what I needed to register my warranty with them. A lot of warranty companies du... See more

I like the attention the seller offer to client. Everything was perfect. They doing their best to put you in the conditions that fit your needs. I was there just for visit but I ended up buy the refri... See more

I feel secure that a reputable company as Cuisinart stands behind their great products. I anticipate that their products will provide me with many years of good service.

Got this battery refurbished, but so far it charges and holds a charge exactly as advertised. I love the ability to quickly connect to the battery via Bluetooth to check its stats. I've got a 3 channe... See more

I started a chat with customer service and the person on the other end really had no interest in helping me or understanding my issue to see if there was any solution for my problem. When I asked fo... See more

Lara did a great job walking me through the warranty process and got my questions answered. Helpful with letting me know what to expect and how I would be further contacted through the process.

I went to check on the dishwashers on Appliances 4 less on Sunday 6/15/25 and the representative walked me to the process of how to enter all info for the 4 yr warranty. He said they are really good... See more

We had the most unfortunate issue with our subzero refrigerator during thanksgiving week and this warranty company was amazing! Lily Brown was my rep and she was so kind and helpful. I am about to ext... See more

My 3-year CPS extended protection plan that was supposed to cover my Shark Stratos Upright Vacuum (AZ3002) up to $500. Less than two years later, the power button broke — the vacuum still works... See more

Avoid CPS and CYA (subsidiary) like the plague. They will NEVER stand behind their warranty and will come up with every reason NOT to honor your claim. Consider this correspondence from Amys@... See more

I am a new user to CPS. I registered my new freezer and set the warranty up very easily. Very clear directions and process. Hopefully my freezer will work perfectly, but living at the coast comes with... See more

This company offers a great warranty at a very reasonable price for a 77 inch OLED TV. I appreciate the warranty since my new set was very expensive and I want to have the peace of mind that it will... See more

I purchased an iPhone 12 which included a one year CPS warranty. Earpiece stopped working so I sent it in for repair. They returned it stating the screen was damaged and not covered. I responded wi... See more