Koninklijke Fleurop Reviews 18,391

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the straightforward ordering process and find the service reliable and reasonably priced. Many consumers were pleased with the actual bouquets, which often exceeded their expectations in terms of presentation and quality. The delivery service is frequently described as fast, courteous, and professional, with flowers arriving fresh and lasting longer compared to other providers. Consumers consistently praise the company's service and the quality of their products. The arrangements are often described as beautiful and well-received. The company is also commended for its efficient communication and ability to handle orders professionally, even when challenges arise, such as address issues.

Based on these reviews

Rated 4 out of 5 stars

Beautiful flowers, reasonable price! The process of ordering also not that difficult. Great for LDR couple who wants to send flowers. Putting 4 out 5 because they sent the flower a week earlier tha... See more

Rated 4 out of 5 stars

The card attached to my flower order was delivered without my message and therefore the recipient did not know who the flowers were from! They were flowers for my Oom’s passing.

Rated 5 out of 5 stars

I ordered flowers from abroad and the website navigated easily, payment was straightforward and the bouquet was gorgeous. It got delivered as promised on the same day (I ordered in the morning). I ord... See more

Rated 5 out of 5 stars

I ordered a mixed plant arrangement, Designer's Choice. The arrangement was delivered on time. I think the chosen florist in USA really did excellent with trying copy the Arrangement. It stated... See more

Rated 5 out of 5 stars

Ordered these for my mum, as I live in the UK it is always a bit of a ‘wait and see’ what you get for your money. The ordering was easy, the prices were extremely good and I had to go for the ‘small’... See more

Rated 5 out of 5 stars

First of all, the ordering process was easy and the email communication was excellent. The delivery was spot on at a very good time of the day. But most of all was the quality of the bouquet. My cou... See more

Rated 5 out of 5 stars

Excellent service! I placed my order online and paid by credit card in Paraguay. It only took 10 minutes and delivery was within 24 hours. Highly recommended!

Rated 5 out of 5 stars

Bouquets are always on point and look great, deliverery is always fast, courteous, and professional, and the flowers are always very fresh and last longer than any other Bouquets I've ever bought. Top... See more

Rated 5 out of 5 stars

The 60th wedding anniversary bouquet I ordered was beautifully presented with fresh flowers, some still in bud to be enjoyed for longer. My parents really loved it! I live in NZ and I'm very impresse... See more

Rated 5 out of 5 stars

I love ordering from Fleurop! They always deliver quality and exhibited top-notch service. Thank you for putting a smile on both mine and my girlfriend’s face

Rated 5 out of 5 stars

Great service; booked delivery on a date that the receiver would be away, emailed them, and they planned in delivery for the next day. All very fast and straightforward!

Rated 5 out of 5 stars

At first florist couldn't find the address, office called me for more details and eventually order was delivered all right. This is the second order I placed with the company and find it professional.... See more

Rated 5 out of 5 stars

I would like to thank you for the wonderful and inspired work Fleurop done with such care. And delivered on time ! I'm in São Paulo, Brazil, and I thought about giving my daughter flowers for her b... See more

Rated 1 out of 5 stars

I ordered flowers for an 80 year old birthday and this happened: 1. They were delivered after the birthday despite confirmation they would be sent on the actual birthday, 2. The flowers delivered were... See more

Rated 5 out of 5 stars

Amazing service, AMAZING. Flowers were delivered within 1 hour from placingb the order, occassion was very sad and important that is why I appreciate the great GREAT handling of my order. Thank you!

Rated 5 out of 5 stars

I felt pleased when I received a message from my niece about how much she appreciated the flowers that you delivered....as my birthday gift.......! ....

Rated 5 out of 5 stars

Beautiful flowers and fast delivery. Ordered with next-day delivery, the flowers were delivered in the morning and they looked amazing.

Rated 1 out of 5 stars

NEVER RECEIVED MY FLOWERS My husband ordered flowers, a card with pics of us and chocolates for Valentines Day but they never delivered the flowers. My husband contact their customer support the ful... See more

Rated 3 out of 5 stars

Pros: 1.The bouquet was very beautiful and well-received, based on the feedback I got. 2. Excellent customer support—responsive and helpful. Cons: 1. Ordering two different bouquets to the same... See more

Rated 1 out of 5 stars

I don't mind paying 70 euro' If the flowers l ordered looked something like shown in your photos instead you sent a bouquet of weeds l'm absolutely gobsmacked 😤😤😤 and shall never use this site aga... See more

Rated 1 out of 5 stars

I am very unhappy with the dismissive service of Fleurop. A delivery was not provided on time, and instead of trying to provide a solution or even being contacted for it, they try to get more cost out... See more

Rated 1 out of 5 stars

They did not deliver the flowers the day after. They said it wasn’t going to be possible and suggested delivering 3 days later. It was intended for someone after their surgery so they wouldn’t have go... See more

Rated 1 out of 5 stars

I ordered a large bouquet of Peonies for 60 euro. Flowers certainly aren't worth 60 euro. The flowers used are very small and do not match the pictures on their website. Besides that they were s... See more

Rated 1 out of 5 stars

Very bad never again buy here.Deliver your order 10 km is 2 days long better pick up otherwise never arrived your order

Rated 1 out of 5 stars

Horrible experience, order a bouquet that specifically contained Hortensia and they delivered one that was completely different. I really don't understand how they operate in the flower business and c... See more

Rated 1 out of 5 stars

Ordered flowers online. Website made not clear what the size was of the displayed flowers. Ordered the largest. Got a photo from the help of my aunt. Looked like a sad bunch of just over 10 flowers, w... See more

Rated 5 out of 5 stars

I am very happy for the service they provided and even my boyfriend likes it too. I will keep on, asking for their service for every occasion I need flowers.

Rated 5 out of 5 stars

Possible to order delivery on the same day and was even delivered within 2 hours! Very nice bouquet.

Rated 5 out of 5 stars

Though ordering from England, I found the site very easy to use with lovely items available to send to a friend.

Rated 1 out of 5 stars

My friend never received the flowers and wine I’m extremely disappointed and will never use this service again.

Rated 5 out of 5 stars

Fast and reliable. Always nice flower arrangements. They keep me well informed of delivery.

Rated 4 out of 5 stars

I liked the product I sent for a friend's birthday; the only thing that made me a little nervous was the shipping delay. After that, everything was fine!

Rated 5 out of 5 stars

Same day delivery in a different country worked out excellently. Clear process and timelines!

Rated 1 out of 5 stars

Flowers were never delivered!! 😡😡the flowers were meant for a 92-year old aunt / ninety-two year old aunt. And you did not deliver!!


Company details

  1. Flower Market

About Koninklijke Fleurop

Written by the company

We luisteren, denken mee en zetten jouw woorden om in bloemen. Of je nou iemand wil feliciteren, beterschap wensen of bedanken. We helpen mensen om elkaar te steunen. Zich te uiten. Geliefd te voelen. Dat doen we al sinds 1921.

We bezorgen in heel Nederland. En in de rest van de wereld trouwens ook. Want overal zit een Fleurop bloemist. Jij bestelt jouw boeket, een bloemist in de buurt maakt en bezorgt het. Op een moment dat jij kiest. Altijd vers. Altijd geschikt met liefde, creativiteit en vakmanschap. Wij zijn Fleurop. En we staan voor je klaar.

Op werkdagen voor 14.00u besteld = dezelfde dag persoonlijk bezorgd. (op zaterdagen voor 12.00u).

Wij geven 7 dagen vaasgarantie. Niet tevreden? Stuur ons dan binnen 7 dagen een bericht met foto's van het boeket.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

On the 8th of January 2026 we ordered…

On the 8th of January 2026 we ordered some flowers to be delivered. We even put the contact info (06-number) of the recipients, in case the deliverer could not find the entrance to the apartment building.

We had an amazing hindsight apparently, because the deliverer could indeed not find the entrance, did not call the recipients on their 06 and decided to just say that they weren't at home. Even though the recipients had a day off and were at home.

Contacted Fleurop, as they are the one where we ordered from directly, and they say we have to resolve it with the local florist and we have to let the recipients PICK-UP the flower's themselves.

I am amazed that this is apparently a solution, because you pay a premium for the surprise element by delivery of flower's and now the recipients have to pick it up themselves, because we do not live close-by.

Thanks for the amazing service, last time using this lovely company.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I placed my order online and paid by credit card in Paraguay. It only took 10 minutes and delivery was within 24 hours. Highly recommended!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations!

Ordered these for my mum, as I live in the UK it is always a bit of a ‘wait and see’ what you get for your money. The ordering was easy, the prices were extremely good and I had to go for the ‘small’ version of a bouquet. I was very pleased when my mum send me a photo of the actual bouquet that was delivered, it exceeded my expectations and it was so well presented. Will definitely use Fleurop again

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

I don't mind paying 70 euro' If the…

I don't mind paying 70 euro' If the flowers l ordered looked something like shown in your photos instead you sent a bouquet of weeds l'm absolutely gobsmacked 😤😤😤 and shall never use this site again what a absolute rip off

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Abusive and dismissive service, appalled as a client

I am very unhappy with the dismissive service of Fleurop. A delivery was not provided on time, and instead of trying to provide a solution or even being contacted for it, they try to get more cost out of me. The absurd part is that after not adhering to the policy in their website they try to transfer the cost to the client, that is not fair business. In conclusion, Fleurop cannot be trusted to deliver the service the customers paid for. I have ordered in the past from other 3 online companies and without exception the flower are always delivered and when there is a challenge proactively address it for the service to be provided on the right date.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Flowers delayed, delivered ugly bunch, bad customer service

I ordered flowers for an 80 year old birthday and this happened: 1. They were delivered after the birthday despite confirmation they would be sent on the actual birthday, 2. The flowers delivered were at best a small bouquet although I had ordered a large one, 3. The flowers were ugly, 4. Customer service cannot identify their order number from their own confirmation email… cheap tactic to not sort a complaint. I’ve had much better experiences with cheaper companies. I will avoid fleurop from now on and if you want none of the above to happen to you, maybe avoid it too.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality

First of all, the ordering process was easy and the email communication was excellent.
The delivery was spot on at a very good time of the day. But most of all was the quality of the bouquet.
My cousin, the recipient, phoned me straight away and said it was the most beautiful bouquet. She was actually very moved by it! Thank you very much, I can totally recommend!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service; booked delivery on a date that the receiver would be away, emailed them, and they planned in delivery for the next day. All very fast and straightforward!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

easy to use. reliable and value for money

I ordered flowers from abroad and the website navigated easily, payment was straightforward and the bouquet was gorgeous. It got delivered as promised on the same day (I ordered in the morning). I ordered the small bouquet which turned out much bigger than I thought, so I was happy I didn't pick a larger one! I will use Fleurop again when I need to, they offer a reliable and reasonably priced service

November 18, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look