honiture.com Reviews 244

S12 cordless vaccum delivered 10.12.25. Faulty. Since the 20.01.26 have sent three emails and three messages through their on form site to support@honiture, staff@honiture and help@honiture. No n... See more

Bought cordless vacuum cleaner late December 2024. Stopped working after 2 sessions .Tried to get in touch and after months of numerous e mails they sent new battery, which worked for a bit then woul... See more

Ok, we bought an HONITURE X7 vacuum which failed within two months, eventually they sent another one. within two weeks it failed again. Honiture asked me to make a video of the problem, some weeks lat... See more

Few months into the purchase my Honiture vacuum robot stopped working. Keep’s saying front bumber stuck! Called and wrote multiple times to the company and never got a response …. Too bad because I re... See more

A modern and impressive machine. We’re really impressed with the X7 vacuum cleaner—both its sleek design and its performance. It’s actually a big step up from the Dyson V10 we used before.The light on... See more

Customer service was fantastic. They replied back to me right a way. It was a mistake on "my" part about the delivery. As far as the vacuum, it's brilliant. After having the "other brand" and strug... See more

My v8 pro malfunctioned after 8 months so had to contact honiture. Didn’t expect much after reading so many negative reviews but was pleasantly surprised that my email was answered in 4 days. Had to... See more

Excellent design and performance, a real Dyson busterI had read many reviews about the Honiture X7 cordless vacuum and thought well what the hell, give it a go. I've owned and used a Dyson cordless wh... See more

Ordered vacuum robot pro 20 on 25 September. Nothing received till now. I didn’t get any response after a lot of emails. Op 19 december toch nog het bestelde pakket ontvangen van Honiture. Het heeft... See more

I bought this robot vacuum for 6 months , and it completely stopped working. It won’t charge, it won’t turn on, and even started leaking water, which damaged my floor. I tried to contact the manu... See more

Stick vacuum power head stopped working after 1 yr. Contacted company to order new one. Was told delay in getting. I then canceled order. They would not accept a cancel and eventually sent me a ne... See more

I happened to catch this website and since the price was not high, I placed an order to give it a try. The T10 robot vacuum has smart obstacle avoidance and can clean along walls and in corners withou... See more

After ordering the X7 vacuum, I discovered that the P7 Pro was available also. I emailed Honiture to see if they would upgrade my order to the P7 Pro before they sent out my order, and they promptly... See more

Do NOT buy - £289 is not budget and after four excellent uses and empties, I went to empty the cartridge of the debris and could not reattach so couldn’t use it anymore. . No customer service, no abil... See more

I’m beyond impressed with the Honiture P7 Pro Cordless Vacuum. My husband (our resident “Mr. Mom”) has always sworn by his Shark, but I could never stand using it ... the house always smelled like dir... See more

This Chinese company is run by criminals, they only sell poor quality items, trying to get a refund is impossible. I was going to buy a vacuum but changed my mind. I told them to cancel order only to... See more

Useless piece of equipment. Like most people on here I am absolutely disgusted with the vacuum cleaner. it has no suction and cuts off after a few seconds of use. I have contacted them requesting t... See more

Purchased new version in July and totally useless by end of August. Runs for 3-5 secs on very low power then stops with an E1 error. Googling confirms E1 means the main unit is faulty. Used a maximu... See more

Very unhappy with the Honiture X 7 that I purchased in July 2025. In 4 months I have contacted customer service who have been absolutely no help with the problem regarding run times. I now find myself... See more

No faith in this company! Two weeks after ordering I had heard nothing except that my order had been received. Website said deliveries are expected to arrive in 3-7 business days. For the next several... See more

The vacuum works great. My wife accidentally threw out the hepa filter retainer with the hepa filter. I have been trying to get a replacement for almost 3 months. Customer service responded at first,... See more

First of all, this is my second purchase of this cordless vacuum. I like mine so well that I'm buying this one for my Granddaughter who is buying her first house. When I didn't quite get my o... See more

Decided to replace my battery from the actual supplier I stead of finding an aftermarket replacement.. Big mistake! I have never had such horrible service from a business. The order was replaced De... See more

Bought X7 cordless vacuum in July 25, the light and brush stopped working by November. Have contacted customer service via email but no reply and no other way to contact them. I now have a hoover that... See more

I purchased a Honiture Cordless vacuum cleaner S12 model some months ago. I was recommended to frequently wash and check the filter and replace as necessary. However it seems impossible to purchase th... See more

Save your money and skip this company. I purchased a Honiture X7, and after just one month it stopped working. I contacted both TikTok and Honiture for support but received no help at all. Beyond the... See more

Honiture have proved to be a well organised on-line company. The X7 Cordless Vacuum Cleaner is well constructed and very efficient. Battery time in use is slightly optimistic but not a problem. Dust c... See more

I'm conflicted about this product. On one hand, the device itself is excellent for the price. The suction power is surprisingly strong, the battery life is perfectly acceptable for my needs, and the... See more

We purchased our V8 Pro in December 2024. By July it was not working. Despite MANY communications to 4 different Honiture email addresses and social platforms they never responded. They’ve left me st... See more

Awful product . Purchased a cordless hoover under a year ago, suction is very poor and hardly picks up anything. Now one of the wheels is broken. Contacted customer service via their website but ju... See more

Honiture G20 Pro Robot hoover. Ordered 3 new parts (July 2025) one year after purchasing the hoover (July 2024). 2 of the parts arrived August 2025. Now in October 2025 and despite being promised the... See more

Bought. V8 pro robotic vacuum cleaner, loved it easy to set up and run. Used everyday great for dog hair. Stopped working properly after 6 months, would miss some rooms or not find way to docking st... See more

DO NOT BUY FROM THIS COMPANY! I bought a vacuum bot from them in 2023 and already had minor issues in the beginning, when I wrote a detailed review they emailed me and asked me to take it down and wou... See more

I ordered the x7 model and right out of the box the product would not charge. I attempted several times to contact the company to get the logistics to return the product for a full refund. Unfortuna... See more

The T10+ stopped working after 6 days use. The customer service team gave a generic response saying that it was a crack in the dust box. There was more than one issue with the machine. When I asked fo... See more

I purchased the Honiture V8 pro robot vacuum, and it worked well for about 4 months and then would just run in circles or give an error message about not being on an even surface even though it was on... See more

I was so excited to get this vacuum cleaner. In fact I did lots of research to find the exact one I wanted. Unfortunately it came with a defective part. I have now contacted the company three separate... See more