LoveBook Reviews 86,940

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the final product, emphasizing its excellent quality and the personal touch it adds to their memories. Consumers appreciate the user-friendly website, which allows for extensive customization, from character appearances to backgrounds and texts. People highlight the fun and creative process of designing the books, with many expressing joy and emotional reactions upon receiving the finished product. The ability to personalize every detail and the wide array of design options available are frequently mentioned as key advantages. Reviewers also appreciate the fast turnaround and shipping, especially for international purchases. However, there are mixed opinions regarding the delivery service and order accuracy, with some consumers reporting issues such as damaged books or pages out of order, while others praise the promptness of the service.

Based on these reviews

Rated 5 out of 5 stars

Everything about my experience was amazing! Book came out great! I love how fast it arrived (actually arrived before estimated date). I will say the website was easier for me to navigate on my phone v... See more

Rated 5 out of 5 stars

I ordered this love book for my wife, and it turned out even better than I expected. The quality is excellent, the writing is beautifully done, and every page feels personal and meaningful. It’s a per... See more

Rated 5 out of 5 stars

My only complaint is that we can’t upload pictures. Otherwise, it’s a fantastic and personalized book. I do one at the end of every year highlighting things that made us laugh, achievements and other... See more

Rated 5 out of 5 stars

My wife LOVED it!! I'm a graphic designer and had contemplated something similar to LoveBook that I could draw myself...but after stumbling upon your website, I realized it would be quicker to use you... See more

Rated 4 out of 5 stars

Their tools (which i gradually discovered). were fun..allowing me to better capture our personalities in each scenario sayng “Why I Love Mama. Great expression and body language possibilities. I somet... See more

Rated 2 out of 5 stars

Fast turn around and shipping for international purchase. However, I paid extra for matte finish which is nice but every second page there appears to be glue in between the paper which means the pag... See more

Company replied

Rated 5 out of 5 stars

I got a LoveBook for my boyfriend for Valentine's Day, and it came out amazing!! There are so many options when designing the book to make it super personal - backgrounds, props, body poses, facial ex... See more

Rated 1 out of 5 stars

I have ordered several books in the past and have been relatively satisfied. However it appears that they are using a different print/binding company (presumably to save money) and the pages of the bo... See more

Rated 5 out of 5 stars

Loved how this book turned out. The website was easy to use & enjoyed being able to create & change things up by using my own words & changing backgrounds & clothes from what they created by using m... See more

Rated 5 out of 5 stars

I always have a great experience with LoveBook! They NEVER disappoint! They're books are extremely well made and so personal! You can get really creative with the design options available for s... See more

Rated 5 out of 5 stars

The Love Book turned out even better than we imagined. It tells our story in such a warm, personal, and emotional way that it genuinely touched us. The layout is beautiful, the illustrations are delic... See more

Rated 5 out of 5 stars

Everything is amazing, the website, the concept, prices and apecial offers and delivery was a few weeks earlier than expected. I can't wait to gift your product and see tears of joy and love. Keep up... See more

Rated 5 out of 5 stars

Was a fun experience to put together. I like that you can customize pages and backgrounds. You can also customize what the characters are saying to each other. I did find some pages trough searching... See more

Rated 5 out of 5 stars

I was pleasantly surprised at how quickly my customized Valentine's present for my husband arrived. A 50+ page book customized to "our story" arriving less than 2 weeks after ordering was, in my hones... See more

Rated 4 out of 5 stars

The book came out really well and arrived faster than expected. I appreciate that the soft paperback version does 'recto verso' printing as opposed to the hardcover book. Unfortunately, one finds t... See more

Company replied

Rated 5 out of 5 stars

The concept is adorable. I needed something quick and simple to celebrate our 20th anniversary because we don't really "need" anything. I thought this was a cute commemorative item. Really appreciate... See more

Rated 5 out of 5 stars

My Lovebook was just as much fun to make as it was to see my partner read! What I saw in the preview was exactly what was received. I chose to do s fair amount of scene customization with optional obj... See more

Rated 5 out of 5 stars

This is my favourite gift i’ll be giving this Xmas. I had so much fun putting this book together, I worked on it for weeks. It’s so easy to use, you can literally customise every single aspect o... See more

Rated 5 out of 5 stars

My fiancé gave me one of these in the past, and I wanted to return the favour. Using the online book creator was very easy to use. Customizing the book could be as complicated or easy as you'd like wi... See more

Rated 5 out of 5 stars

Easy to make and design and make personal fun to make and fast delivery options and beautiful book shows up and is more amazing than ever. Made mine for my man and made him cry and laugh and smile and... See more

Rated 4 out of 5 stars

I came across this company through Instagram ads. For our first anniversary, I wanted to gift something special to my boyfriend and a customised book of our love story felt the right fit. Being able t... See more

Rated 1 out of 5 stars

Some of the pictures were backwards in the book, so the words on the shirt were backwards. Some of the pictures had the arms coming out of the head which kinda looked ridiculous. You would also kind f... See more

Rated 3 out of 5 stars

Very disappointing with the quality, and the way it pack for delivery. I paid extra for matte hard cover, the book was slot in a cardboard packing without bubble wrap, or at least, paper/plastic wra... See more

Rated 5 out of 5 stars

My husband loved his book. It moved him deeply. He said it was a priceless gift that goes straight to the heart. The experience was smooth and enjoyable from start to finish. The giver has just as... See more

Rated 4 out of 5 stars

It was helpful to be able to move the wrists and ankles of the different poses, and choose between different arm and leg positions, as well as eye expression. I was hoping for more clothing choices fo... See more

Rated 5 out of 5 stars

The book turned out great. The only part I didn’t like was there wasn’t enough choices for the activities. For instance, I don’t see my mom much since we are states apart so drinking coffee together... See more

Rated 5 out of 5 stars

Thank you for providing a beautiful way to commemorate one of my best friends birthdays. She loved every page and her whole family loved it as well. Personalizing an adorable book to fit that special... See more

Rated 5 out of 5 stars

I spent over two months (almost 3) to perfect my book. The main thing i love about this is personalization, and even though the pre-made pages help a lot, you can just change anything, character cloth... See more

Rated 5 out of 5 stars

My book is beautiful- great quality, sweet story - all written specifically for my future husband. I loved the editable format created by the website which allowed me to customize it even more. I can’... See more

Rated 3 out of 5 stars

I dont know why there are 12 blank pages in the book I made for my son that was disappointing & it would have been better if I could have chosen all the words & backgrounds . Because really kids are s... See more

Rated 5 out of 5 stars

I was looking for the perfect Valentine's Day gift for my special person. I couldn't have asked for anything more memorable and sentimental than this beautiful book. I would encourage anyone looking... See more

Rated 1 out of 5 stars

Spent 80 hours making the perfect book. It's her BIG gift this year. Ordered it a week EARLY to make sure it arrived before we left for the holiday. It never arrived. Its now 8 days late and I'm leav... See more

Rated 4 out of 5 stars

Was very cute and exactly as shown, designed and edited! The only tiny error that I noticed going back is that a couple pages were not in the correct order that I had placed them in but i guess its ok... See more

Rated 5 out of 5 stars

It was unbelievable how the book looked EXACTLY the same as the design I made online. Not a tiny difference in shading, color, saturation, nothing. I had a lot of fun designing it, and the templates a... See more

Rated 5 out of 5 stars

Absolutely wonderful place! The Riverbank is truly special — the staff are kind, welcoming, and always smiling. The rooms are spotless and very comfortable. The food is just amazing — full of flavo... See more

Rated 5 out of 5 stars

This is such an amazing gift. I love being able to change outfits, expressions and poses. This last book I made I was able to add our dogs and their poses, as well as customizing rooms and surrounding... See more

Rated 3 out of 5 stars

The book itself is great, all of the designs I chose on the website to fit my occasion were amazing and I’m sure my spouse will love it. However two of the pages seem to be partially glued together. I... See more

Rated 5 out of 5 stars

From start to finish, it was such an easy and enjoyable process. The website is user-friendly, allowing me to customize the book exactly how I wanted. There are so many options for personalizing... See more

Rated 5 out of 5 stars

Production and delivery 5/5, it was very fast produced and delivered, Quality is really good as well 5/5 The Basic generic creation of the book is not that great BUT you can adjust every page by... See more

Rated 5 out of 5 stars

The level of customization available allowed me to design a personalized, one-of-a-kind creation for my boyfriend. I captured the highlights of the first two years of our relationship in this truly un... See more


Company details

  1. Gift Shop
  2. Book Publisher
  3. Book Store
  4. Childrens Book Store
  5. Hobby Store

Written by the company

LoveBook™ began as a simple idea—a handmade notebook listing all the reasons why one guy loved his wife. The gift was a hit, giving birth to the first "LoveBook". Rob Patterson knew that his wife adored the book, but would anyone else? That's where John Baranowski, Kevin Zalewski, and Chris Sonjeow came in. They all saw the potential of the present to help people connect with their loved ones in a meaningful way. Working 9-5 at a manufacturing company, the guys met after work each night to refine the platform meant for the masses. It wasn't until May 2010, when they were contacted by The Today Show to be on a gift segment with Kathy Lee and Hoda, that the guys knew this was something special. After that, the idea blew up. They were able to quit their day jobs and hire two graphic designers. Fast-forward to 2016, and the company has had major growth, and has hired 9 employees (and growing each year). ​What started as a little side gig, LoveBook is now a major contender in the gift category, going up against flowers and chocolates (to name a few). John, Chris, Rob and Kevin are not quite the Beatles, but this fab four still believed that all you need is LOVE…and a little determination.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87K reviews

5-star
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1-star

Replied to 69% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

100% recommendable

I had a really good experience with LoveBookOnline. The book arrived earlier than expected, which was a nice surprise. There are so many options to choose from, and everything is customizable, so you can truly make it personal.

It’s a thoughtful and unique gift for someone you love. I would definitely recommend it.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

DOES NOT DELIVER

I ordered multiple products on 11/29/25 as my Christmas presents to my wife. I paid extra for "super rush" shipping. I was given an expected delivery date of 12/5/25. On 12/3/25 I received an email that my order was ready to be shipped. I had still not received my order by 12/24/25. I tried to contact the company but was only able to submit a contact form because they have no phone number listed. They did not respond. On 1/13/26 I received an empty box from them. I have tried to reach the company again and still with no response. BUYER BEWARE! DO NOT ORDER FROM THIS COMPANY! THIS IS A SCAM!

UPDATE:
I received a response later on 1/13/26. They promised to send out new books and provide shipping details when it was sent out. I did not receive shipping details. I did receive a package containing 2 of the books. I sent them an email in which they replied that the order was filled and delivered. It is obvious that they do not know what is going on there. Still without my order!

November 28, 2025
Unprompted review
LoveBook logo

Reply from LoveBook

We're sorry to hear that there is an issue with your order, and want to help. Please check your spam or junk folder for a response from us, as we do quickly answer all emails received. If you do not see a response, please send us another inquiry so we can identify your account and assist you.

Rated 1 out of 5 stars

No response, same book sent 2nd time damaged

This is the second book I received due to the first one being damaged. I emailed this company after receiving the first one and the pages were falling out. I bought this as a Christmas gift for my girlfriend and when she opened it the pages started falling out. When I messaged I never got a response, just had another book show up today. While I appreciate the gesture of trying to make it right a response would have been nice. Also the book I received today the pages are not glued in good again so pages are trying to fall out. And the front of the book corner was bent where it was boxed. I am extremely unhappy with quality for the amount of money you spend for one of these. I hope someone will reach out to make this right and if they do I will write a better review. At this point just give me a refund and I will send you both books back and take my business elsewhere.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service lied about the shipping date

I ordered a personalized book from LoveBookOnline on December 13th, specifically for my anniversary, based on their promised delivery date of the 23rd.

I was told the book had shipped on the 20th and would arrive on the 23rd. However, when the USPS tracking information was finally visible, it became clear that the shipping label was created and the item actually shipped on the 23rd — the day of my anniversary — not on the 20th as I was told.

This wasn’t a USPS delay; it simply hadn’t shipped when the company said it had.

I understand that delivery dates can be estimates and that USPS delays happen. What I don’t understand is being told something shipped when it clearly had not. A personalized gift tied to a specific date only works if the company is honest and realistic about fulfillment.

If timing matters to you, be cautious. I would have appreciated transparency far more than reassurance that turned out not to be true

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

The Love Book turned out even better…

The Love Book turned out even better than we imagined. It tells our story in such a warm, personal, and emotional way that it genuinely touched us. The layout is beautiful, the illustrations are delicate and meaningful, and every page feels thoughtfully designed.

November 25, 2025
Rated 5 out of 5 stars

I want to thank love book for creating…

I want to thank love book for creating such a beautiful book for me. It turned out so much better than I expected…..

You get exactly what you ordered and it’s easy to track…

I would highly recommend this book creation for any special occasion!! ♥️♥️

December 22, 2025
Unprompted review
Rated 3 out of 5 stars

Shipping experience very disappointing

I’m giving you a three only because the finished books are beautiful. But my experience would be rated less than three. I ordered four books and the first time they arrived the box was empty as if somewhere the glue holding the box closed was not strong enough for the four books. You did reprint the books for me at no charge and sent them out again. I just received them and again the box was open on both ends, but amazingly the books did not fall out this time. I had wanted these books to give to three friends at a party and because of this mishap, I did not have them in time. You did give me the download and so I had to print three copies just so they would have something to look at when we got together. That was very disappointing for me. Now that I have the books I will be shipping each one to my friends. I think I should’ve been offered a discount, but I never was.

December 6, 2025
Rated 5 out of 5 stars

My husband absolutely loves it

My husband absolutely loves it! I gave him a book several years ago and now he asks for another one each year. There are a million different ways to customize each page - I love it!

November 26, 2025
Rated 4 out of 5 stars

Review Thank you

This was an easy book to put together for the most part. The only concern I had was that it took a long time for it to be delivered.

November 25, 2025
Rated 5 out of 5 stars

Late shipment became a Christmas miracle

There was an issue with a delay in the shipment. I sent an email and received prompt responses. They apologized about it and were kind enough to send a digital copy as well. Today the book arrived and I am truly grateful. Thank you to Melissa and Kaye for everything. My wife has had a very difficult year physical emotional wise. This will definitely warm and lift her spirits. THANK YOU!!🙏
Ron

November 26, 2025
Rated 5 out of 5 stars

Outstanding experience

Outstanding experience, 100 % recommended, the quality of the book is high standard and not only that, customer service is exceptional they go beyond expectations, I definitely recommend LoveBook for whoever wants to frame amazing thoughts in the quality they deserved, simply amazing!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

The book came out perfect

The book came out perfect! I took a lot of time and effort to customize every single page. My husband actually had tears in his eyes. Absolute quality and delivered really quickly!

November 26, 2025

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