Lulus Reviews 10,816

I always love buying multiple dresses from Lulus. While the return process has become a little different over the years, it is still very easy making online shopping for events easier. I do wish the a... See more

Love ordering from Lulus, but they recently started charging me for returns on each item b/c I returned too much stuff when I was shopping for items for my destination wedding weekend. Bummer. I get i... See more

This dress was absolutely stunning. We purchased multiple from A*****. They looked nothing like the pictures online. The seems on this dress were perfect and the quality was great. We read several rev... See more

Great customer service. Ordered two dresses and returned one with no issues. Quality of both dresses was great. During the return process they asked specifically what didn’t fit right about the dress... See more

I ordered a dress last minute hoping it would work for an event I was attending. I paid for rush delivery and it arrived on time. The dress was well made and beautiful material. Unfortunately it didn'... See more

I’m not happy with the return policy. I returned one item for store credit to try another dress, but the second dress also didn’t work due to poor-quality material. Instead of being able to get a re... See more

First Lulu’s order and I’m hooked! Used the sizing chart and reviews, and customer service was super helpful and friendly with returns. Kept a gorgeous red dress that fit perfectly, so many compliment... See more

Love Lulu’s! Sales are great, online tracking, fast shipping, easy returns… all the elements of top notch post-purchase support. I love that they keep the shopping cart active, not making shoppers s... See more

I purchased two floral summer dresses and was very pleased with the experience. Both dresses fit well, were reasonably priced, and made from lovely, high‑quality material. Shipped quickly and receive... See more

The two dresses I received were gorgeous, but I experienced a quality issue with one of them. While removing the dress, the zipper failed. I had noticed stitching coming loose just below the zipper be... See more

The dresses were beautiful and excellent quality. I had a great experience from start to finish — shipping was fast, and the company was very easy to work with. I was especially pleased with the dress... See more

We needed to exchange a dress for a size up and they replaced it with a damaged dress that arrived 3 days before my daughters dance. Instead of throwing a non damaged dress in a fed ex for overnight... See more

I’ve had this dress for several years probably about four years but then I ordered three other colors this year 2025. It’s just an awesome fit quality of the fabric is amazing. This dress can be dress... See more

I bought my wedding dress on Lulu's and am over the moon with the style selection and fit of the dress. As I won't be getting married until August, I am not posting a photo on here but I'm very excite... See more

I previously wrote a review that was not very complimentary of the online clothing store Lulu’s. I had sent the item back at the very beginning of December. They were saying that the returned item... See more

I ordered 5 dresses to try for my wedding. I ended up keeping one and it’s perfect. The package arrived quickly and the return process on the other dresses could not have been easier. Beautiful dre... See more

Wearing the Lulus Cause for Commotion Black Pleated Bustier Maxi Dress made me feel instantly elegant and confident. The pleated bustier hugged just right, giving great structure without feeling restr... See more

Typically I’m not a review writer, but I am sincerely disappointed in the quality of the past two dresses I have received. The zippers on both broke the second I gave them a small tug. The dresses fit... See more

Great place for women's clothing! I love Lulus dresses, I have several that I've worn to weddings, or just to look cute. Sizing is consistent and true to size so I know I can order something (even o... See more

Absolutely love my dress and the seamless return process that I had to do with the second dress I purchased. Customer service is superb. This was my first time purchasing from Lulu’s the sizing reco... See more

Shipping was fast, and it's helpful to look at the colors of the shoes in the reviews - the photos up top suggest they're more Orange but actually it's pretty much Gold. They're so beautiful and speci... See more

Beautiful dress, the fringe is super forgiving! While it is short (and i have a long torso and a big butt), i odered one size up and it worked perfectly. Tons of compliments, would definitely recommen... See more

The dress is beautiful. It’s a dark green which was perfect for Christmas, and the fabric is pretty soft. The corset back was a very cool feature that made it stand out, the slit made it easy to walk... See more

Lulus’s 3D design dresses are a dream come true. Haute Couture designs that everyday ladies can afford. The wedding I attended had a lot of ladies that switched to Lulus for the guest dress and the... See more

This is the second time that I’ve experienced ridiculously small sizing on the top portion of sundresses. Completely disproportionate, it’s as if they were sized for pre-teens. The skirt/bottom portio... See more

When I initially received my item, it was beautiful. When I went to put it on for my elopement, the zipper and stitching on it were messed up and would not zip. I saw good reviews, so it may be a one-... See more

I ordered my dress for my wedding court ceremony on a whim, hoping it would fit and it fit perfectly. Highly recommend sizing up though if you are more on the heavier bust side. But the medium fit wel... See more

I love Lulu's- affordable dresses with decent quality. BUT the return policy is frustrating. Yes, I should have checked it, but the norm is 30 days.. Why 21 days? I feel like it's to screw the people... See more

Shipped quicker than expected! Sizing was perfect, I would recommend actually measuring yourself before ordering. Dress did fit a little loose but with a no show bra, it helped a lil. unfortunately... See more

Never shopping here again. For a business that was created for women, their customer service is not women-friendly or focused. I'm 6 months pregnant and I've been giving zero grace for being only a co... See more

I tried communicating as the 21 day deadline for exchanges had passed (which is very little time) and never got any communication back. I need a different size and now I’m stuck with a dress that d... See more

I don’t think it’s fair for us customers to expect a return refund 10-14 days after received by your company/business. Some of the merchandise is not even high quality for us not to get a refund. Most... See more

I ordered two dresses (both gorgeus), The green Charm Olive Green Satin Asymmetrical Maxi Dress was very flatering and felt comfortable. This is the one I used at the wedding celebration. Unfor... See more

Lulu's Customer Service was fast, efficient and cheerful. My wife loved the dress my daughter and I picked out, but we ended up needing to exchange the size. The return process was super easy and she... See more

Overall, Lulu's tends to have quality items at a reasonable cost! Reading reviews from others has really helped inform my purchases. So, rarely do I have a purchase I consider returning. Although I'... See more

I'm normally a size 0/XS (5'3", 110 lb, athletic build) but ordered both an XS and an XXS. The dresses arrive quickly and the XXS fit perfectly. The return process for the other dress was easy. The c... See more

One item I received was really great, but it started falling apart before I wore it to my holiday party. I had to hand sew the lining back together. The item that I returned is still processing over t... See more

I purchased a white dress to wear for my courthouse wedding and it was too big but I loved it so much. I took the chance of ordering a size down and hoping it would come in time and just my luck, it... See more