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Phigora Reviews 773

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality and condition of the watches, often describing them as better than advertised. Consumers appreciate the staff's helpfulness and patience in answering questions, as well as their extensive knowledge of luxury watches. The level of communication, attention to detail, and genuine passion for their products left a very positive impression on reviewers. People highlight the excellent service, noting that the company resolves issues quickly and professionally. The delivery service is also commended for its speed and reliability. Many reviewers express their intention to continue purchasing from the business, citing its honesty, transparency, and commitment to customer satisfaction. The warranty program and in-house service center are also frequently mentioned as setting the company apart in the industry.

Based on these reviews

Rated 5 out of 5 stars

I purchased six watches from Phigora over the past month, each one stunning, only matched by the service and care that this company takes ensuring outstanding product, value, and a superior buyer expe... See more

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Rated 5 out of 5 stars

I wanted a gold Ladies Rolex for some time. I was nervous about purchasing online. When I found Phigora and Yaco specifically, I felt more at ease. Yaco and I met virtually and he showed me my optio... See more

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Rated 5 out of 5 stars

I’ve bought a couple of Omegas from Phigora now and they never disappoint. My Speedmaster arrived ahead of schedule, packaged like a gift, and in better condition than the photos hinted. Quick email q... See more

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Rated 5 out of 5 stars

I recently bought a pre-owned Cartier watch from Phigora and had a great experience. The watch arrived quickly and looked exactly like in the pictures beautiful and in excellent condition. The staff w... See more

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Rated 5 out of 5 stars

I recently discovered Phigora and purchased a watch from them. The level of communication, attention to detail, and genuine passion for their products was very impressive. The watch was BETTER than... See more

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Rated 5 out of 5 stars

I purchased a preowned Cartier from Phigora. The watch arrived very quickly and was as described in the ad. There was a minor problem with the shipment (not the watch) and Phigora moved to resolve t... See more

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Rated 5 out of 5 stars

This dealer is five stars IMO. I’m a collector and I know that I will probably be buying most of my future purchases through Phigora. Their product is impeccable and their service is professional and... See more

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Rated 5 out of 5 stars

Watch matched description and photos. Vendor did engage in some degree of negotiation. Watch was beautiful & my wife was very happy with her near new condition gorgeous and classy diamond covered Car... See more

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Rated 5 out of 5 stars

The watch was even better than described, in fact practically unworn and as new, which was wonderful as I was giving this as a present to my Son as a Graduation gift. Delivery was extremely quick in... See more

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Rated 5 out of 5 stars

After a couple of years of searching for a Patek Philippe 6119R, I decided to go with a pre-owned model and found Phigora through extensive searches and reviews. I was purchasing long distance, so wa... See more

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Rated 5 out of 5 stars

I can't say enough good things about Mike and Phigora - extremely knowledeable, trustworthy, awesome inventory, and great customer service. This is the 5th watch I've bought from them and every inter... See more

Rated 5 out of 5 stars

The Cartier 42 mm ballon bleu was in excellent condition as described. The only issue I had was when I made a wire transfer I never received an email confirmation that it was received, so I called and... See more

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Rated 5 out of 5 stars

I’m very nervous about purchasing anything online. Let alone luxury watches. Held my breath and was extremely pleased with the entire transaction from start to finish. Condition was beyond what was ad... See more

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Rated 5 out of 5 stars

Amazing timepiece to celebrate our 25th wedding anniversary. Great customer service, smooth money transfer and fast shipping. Kudos to Phigora staff and looking forward to my next store purchase.

Rated 5 out of 5 stars

Another great purchase from Mike and the team at Phigora. I can't say enough good things about them - knowledge, great customer service, and utmost integrity. Mike is a true old school gentleman.

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Rated 5 out of 5 stars

I’ve purchased a lot of watches over the years, and Phigoria stands out in every way. Their professionalism, transparency, and deep knowledge of luxury watches made the entire process effortless. I... See more

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Rated 5 out of 5 stars

George was great! Quick to respond, send pics and answer all my questions. Will seriously recommend Phigora. Great Patek Philippe 5196R is great condition. Gave me a reasonable trade in on my PP 5... See more

Rated 5 out of 5 stars

I’ve purchased two watches from this company within a single month, and the experience has been excellent from start to finish. On my second purchase, there was a delivery mix-up. What mattered... See more

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Rated 1 out of 5 stars

Extremely disappointed! The indices were attached with GLUE, not mounted with feet. The back of the dial also lacked the proper 750 hallmark or Stern Freres maker's mark. ​Their response was that... See more

Rated 5 out of 5 stars

Yakov was great through the whole experience. He advised me then even found a slightly cheaper option. He inspected everything and made sure it was perfect before it left his hands.

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Rated 5 out of 5 stars

The service was excellent and the watch is in mint condition. George was very good in giving detailed instructions on how to set the watch to the desired settings. This is truly a wonderful place to b... See more

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Rated 5 out of 5 stars

Have been interested in an Explorer 1 for some time and decided to pull the trigger on one from Phigora. This is my second purchase from them and have been totally satisfied. Theresa S. was a great he... See more

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Rated 5 out of 5 stars

The staff made my experience excellent. They were responsive to my questions, and they made me feel my transaction was important to them. I picked up my watch (I live in Ohio) within 48 hours. I high... See more

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Rated 5 out of 5 stars

Very easy buying process. Phigora was fantastic. I ordered the watch from them and it was at the FedEx store waiting for me 20 hours later. Excellent customer service including adding additional li... See more

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Rated 5 out of 5 stars

Saved up for months and chose Phigora for my 18h birthday watch, they helped me pick a beautiful rose gold Seiko with a mother of pearl dial

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Rated 5 out of 5 stars

Deal with Yakov. He will give you the best price. Honest and straight shooter. My purchase experience was great. Phigora send the watch the moment they received the payment. And voila! Got the watch n... See more

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Rated 5 out of 5 stars

They have excellent customer service, and the watches are in mint condition. You can service the watches here, which I find to be very convenient. George even explained to me how to configure the watc... See more

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Rated 5 out of 5 stars

Phigora had a wonderful vintage watch that I purchased and it was better than expected. Fast shipping and transparent about the piece. I would definitely shop with them again, no hesitations

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Rated 5 out of 5 stars

I'm wearing the watch that Yakov sold me - I was a bit nervous about dealing with someone far away, with only pictures, and I did a trade of an expensive time piece and sent it to him with hopes and p... See more

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Rated 5 out of 5 stars

Watch was in great condition. Shipping was super fast. They’re US based so no messing around with import duties. Trusted reviews.

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Rated 5 out of 5 stars

Great experience. Came in interested in a specific watch but fell in love with another. They gave me plenty of time to decide and I'm very happy with my purchase.

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Rated 4 out of 5 stars

What went well - the sales rep (Theresa) was awesome. She hung in there through thick and thin. And, the watch is gorgeous. what didn't go well - the watch took a long time to ship due to a crac... See more

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Rated 5 out of 5 stars

Second purchase from Phigora and look forward to future purchases. rolex was actually better than descibed and shipment received promptly. Professional, honest and friendly company!

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Rated 5 out of 5 stars

Phigora made my purchase for a gift easy and with a very quick turnaround! I needed it to be delivered in a timely manner and other websites could not guarantee delivery and Phigora came thru! And the... See more

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Rated 5 out of 5 stars

Reputable company, great customer service. Well taken care of watch, fast and secure shipping. I would definitely buy from them again!

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Rated 5 out of 5 stars

Based on cutomer feedback, Phigora is a highly regarded dealer for luxury watches. They are well-known for their excellent customer service, with many people praising the helpful and knowledgeable del... See more

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Rated 5 out of 5 stars

Mike not only kept all his promises, but he did so in a very "timely" manner. I purchased three watches in the recent months from Phigora. I'm very pleased. To me trust is extremely important when ma... See more

Rated 5 out of 5 stars

Great communication and customer service. Didn’t like the size of the first watch. The return and exchange was seemless. I will go to Phigora for future purchases.

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Rated 5 out of 5 stars

As expected and arrived polished like new. Had a question when box arrived and someone answered the phone immediately and was very helpful. Added to my confidence.

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Rated 5 out of 5 stars

Phigora, went above and beyond to address my concern and delivery was seamless. I highly recommend them if you want top professional care.

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Rated 1 out of 5 stars

Customer service is so bad promise to send delivery but took 7 days Worst nightmare after spending 15k+ with them

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Rated 5 out of 5 stars

George was very helpful, knowledgeable and not pushy. Watch was even better than the pics and delivery was spot on. Couldn’t be happier with the watch and service!

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Rated 5 out of 5 stars

Fantastic service and experience. The watch was in prestine condition and Yakov even called to very my purchase. Thanks and looking forward to my next purchase

Company replied


Company details

  1. Watch Store
  2. Clothing Store

Written by the company

At Phigora, our mission is to deliver the best experience in buying and selling pre-owned luxury watches, offering exceptional service, authenticity, and value.

Buy and Sell Pre-Owned Watches With Confidence

Free Shipping. Free Returns. Lifetime Care.

We guarantee the authenticity of all our watches so you can shop with confidence. All of our watches are inspected by our professional watchmakers and are serviced prior to shipping. As a phigora customer you and your watch will receive lifetime care from us, we guarantee it.

Contact info

4.8

Excellent

TrustScore 5 out of 5

773 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great experience YAKOV

Deal with Yakov. He will give you the best price. Honest and straight shooter. My purchase experience was great. Phigora send the watch the moment they received the payment. And voila! Got the watch next day.

January 16, 2026
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Reply from Phigora

Thank you for the wonderful review, Osman! We’re glad to hear you had such a great experience working with Yakov. Providing honest pricing, a smooth purchase process, and fast delivery is what we strive for, and we’re happy we could deliver. Enjoy your new watch!

Rated 5 out of 5 stars

You want honest, find Yakov!

Yakov is one of the nicest and most honest professionals in the watch industry. Keep up the good work Yakov!

January 22, 2026
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Reply from Phigora

Thank you for the great review, Ronnie! We truly appreciate your kind words and your trust in Yakov. We look forward to serving you again!

Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed! The indices were attached with GLUE, not mounted with feet. The back of the dial also lacked the proper 750 hallmark or Stern Freres maker's mark.

​Their response was that the dial is "100% original" and that this construction is "consistent with how vintage dials from this period were manufactured."

​I've never seen or heard of attaching indices with GLUE on a high-end watch.

January 9, 2026
Rated 5 out of 5 stars

My perfect watch

I wanted a gold Ladies Rolex for some time. I was nervous about purchasing online. When I found Phigora and Yaco specifically, I felt more at ease. Yaco and I met virtually and he showed me my options. After selecting the one, it was shipped. Fedex was its own issue and sent it back to Phigora before the designated hold time. Yakov and team worked quickly to get the watch back my way. I absolutely love it! Great customer service and support from beginning to end. Highly recommend!

January 14, 2026
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Reply from Phigora

Thank you for your wonderful review, Liz. We’re thrilled to hear that you love your new Rolex and that Yakov and our team could make the experience smooth and enjoyable. We’re grateful for your trust in Phigora. Enjoy your perfect watch!

Rated 5 out of 5 stars

Superior products

Superior products, pricing, service, integrity. Buy or sell with utmost confidence

January 15, 2026
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Reply from Phigora

Thank you for your fantastic review, Kirk! We’re delighted to hear you had a great experience with our products and service. Your trust and confidence mean a lot to us!

Rated 5 out of 5 stars

Perfect Graduation Gift

The watch was even better than described, in fact practically unworn and as new, which was wonderful as I was giving this as a present to my Son as a Graduation gift.
Delivery was extremely quick into the UK and i would wholeheartedly recommend this seller

July 15, 2025
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Reply from Phigora

Thank you for your kind words, Michael! We’re thrilled to hear that the watch was a perfect gift for your son and that it arrived quickly. Your recommendation means a lot to us and hope your son enjoys his new watch!

Rated 5 out of 5 stars

Overall great!

Great service, great communication, both watches were exactly as described.

January 3, 2026
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Reply from Phigora

Thank you so much, Douglas! We’re thrilled you had a great experience and that both watches were just as described. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

I really appreciated how responsive…

I really appreciated how responsive Yakov and Mike were every step of the way. The price felt fair, and when a small issue came up, their follow-up was perfect—no hassle at all. I'd definitely choose them again.

November 13, 2025
Unprompted review
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Reply from Phigora

Thank you, Charles! We’re thrilled Yakov and Mike could make your experience smooth and responsive. It’s great to hear that our follow-up and pricing met your expectations. We’d be more than happy to work with you again anytime!

Rated 5 out of 5 stars

Incredibly Exceptional -in every respect.

I’ve purchased a lot of watches over the years, and Phigoria stands out in every way. Their professionalism, transparency, and deep knowledge of luxury watches made the entire process effortless. I have purchased three watches from George at Phigoria and his communication with each purchase was clear and fast, pricing was fair, and the watches arrived exactly as described, beautifully packaged, and in flawless condition.
What really sets Phigoria apart is their integrity. There are no games, no pressure, just honest expertise and outstanding customer care. It’s rare to find a Watch company in the luxury watch world that combines high-end service with genuine integrity.
If you’re buying or selling a luxury watch, this company is one you should seriously consider. I wouldn’t hesitate to highly recommend Phigoria without reservation.

January 5, 2026
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Reply from Phigora

Thank you, Frank. We’re truly honored by your kind words and thrilled to hear that your experiences with George and our team have been exceptional. We deeply appreciate your trust and recommendation, and we look forward to assisting you with future watches.

Rated 5 out of 5 stars

Honest, competitive, good communication.

Good communication. Rapid shipping. Excellent descriptions and competitive pricing. Received my beautify Bluesy Submariner just before Christmas. Not a scratch on it, just looks brand new. 40mm with solid bracelet.

December 23, 2025
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Reply from Phigora

We’re thrilled to hear that you had a great experience! It’s wonderful that the Rolex Submariner arrived in perfect condition and that our communication, descriptions, and pricing met your expectations. We hope you enjoy your watch!

Rated 5 out of 5 stars

Pulling the trigger on Explorer 1

Have been interested in an Explorer 1 for some time and decided to pull the trigger on one from Phigora. This is my second purchase from them and have been totally satisfied. Theresa S. was a great help explaining the differences in the watch and helping with the sale. Keep up the great work!!

December 24, 2025
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Reply from Phigora

Thank you, Mark. We’re thrilled to hear that your second purchase with us was a great experience! We’re glad Theresa could assist and provide helpful guidance. We look forward to helping you with future watches.

Rated 5 out of 5 stars

Very responsive

Very responsive. Pictures and descriptions were accurate.

December 17, 2025
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Reply from Phigora

Brian, we’re glad to hear you found us responsive and that the pictures and descriptions met your expectations. We truly appreciate your support!

Rated 5 out of 5 stars

Very trustworthy seller

Very trustworthy seller; highly recommended.

December 16, 2025
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Reply from Phigora

Thank you for your kind words. We’re delighted to hear you had a positive experience and truly appreciate your recommendation!

Rated 5 out of 5 stars

Jakov provided exceptional customer…

Jakov provided exceptional customer service.

December 14, 2025
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Reply from Phigora

Thank you for your review, Mansoor. We’re thrilled to hear that Yakov provided exceptional service and made your experience a positive one. We truly appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Great Experience

I had a great experience purchasing a watch working with George! Very professional, and the process was smooth from start to finish. Highly recommended. Best

December 13, 2025
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Reply from Phigora

Richard, we’re delighted to hear you had a great experience working with George and that the process was smooth from start to finish. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Great dealer

Great dealer. Quick service, excellent watch. I would buy from them again.

December 17, 2025
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Reply from Phigora

Robert, we’re pleased to hear you had a positive experience and that you were satisfied with the service and your watch. We appreciate your confidence and look forward to working with you again.

Rated 5 out of 5 stars

Pleasure to deal with.

Yakov was a pleasure to deal with. The Patek Philippe chronograph was exactly as described.

September 14, 2025
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Reply from Phigora

Gary, we’re pleased to hear that Yakov provided a positive experience and that the Patek Philippe chronograph met your expectations. We appreciate your trust and look forward to assisting you again.

Rated 5 out of 5 stars

Second Purchase and wont be my last!

Second purchase from Phigora and look forward to future purchases. rolex was actually better than descibed and shipment received promptly. Professional, honest and friendly company!

December 14, 2025
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Reply from Phigora

Thank you for your review, Jim. We are pleased to hear that your second purchase met your expectations and that the watch arrived promptly and as described. We appreciate your continued trust and look forward to working with you again.

Rated 5 out of 5 stars

Great company

Great company. Pay a little more if necessary to get your watch from them, but most of the time they have better pricing anyway.

December 14, 2025
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Reply from Phigora

Joshua, thank you for your review. We appreciate your confidence in us and are glad to hear you value both our service and pricing. We look forward to assisting you again in the future.

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