Ping Insure  Reviews 5,537

Discovered Ping Insure through comparison sites to replace my GAP insurance. The price was so much lower than my previous provider that at first I thought it might not be as comprehensive. I checked o... See more

Found Ping via go compare and was shown as the best price. Checked trust pilot and mostly great reviews so purchased. Process was easy to navigate as all the details had been transferred from go compa... See more

So I recently switched from Start Rescue and unfortunately I broke down a few weeks later. It was a bit tricky to find the contact number for breakdowns but after I'd found this the whole process w... See more

Easy to organise, and cheaper options than other breakdown companies/policies. Repeated custom mean theyre doing something right! Have had policies before but fortunately have never had to call upon... See more

The first year I was with Ping the price was competitive. However when my renewal came for the second year the price had gone by 90% even though I had not made a claim. I contacted customer services... See more

Great value quote for Gap Insurance compared to many competitors who want to charge at least £100 more and some double for the same cover. Easy process on website through Go Compare and would highly r... See more

Amazing service from initial call to been able to drive away. Recovery came within the specified 1 hour slot. Received update text messages all the time. Extremely knowledgeable man, explained what ha... See more

I received a renewal quote from previous provider and found it rather expensive at over £100. Decided to compare alternatives and Ping Insure could supply me with the exact same cover for less than h... See more

I have always used RAC or AA for my cover but last renewal was expensive so I decided to try PING. I hadn't had a break down for years, but sod's law earlier this week my car breaks down at home. I wa... See more

I had inadvertently forgot to update my payment card and you guys were unable to take payment. After receiving your email and logging into my account and realising that I could retrieve the quote thr... See more

I have held breakdown cover with Ping Insure for a few years now. Luckily I've only had to call them out once or twice, but when I did, they were very easy to deal with, with friendly call handlers wh... See more

First time user and so no claim experience. Took confidence from previous trust pilot reviews as price and scope of cover seemed such good value. The application procedure was seamless and the docum... See more

Found Ping Insure Breakdown via Compare the market, & whilst obviously i have not needed actual road assistance yet of any kind, I found their website to be self explanatory with clear information on... See more

I had a problem with my vehicle it went into limp mode so contacted Ping breakdown. I couldn't get the vehicle into the garage for a week but needed it transferred. They called this morning and it... See more

My grand daughter rang me to tell me Ping breakdown were amazing and were so helpful when she hit a pothole and got a flat tyre. I bought this cover for her,as an extra xmas gift and so happy I did,... See more

Called PING today as my daughter had broken down hours from home. They sent someone out within 25 minutes and the car was loaded and on its way back within the hour. Two and half hours later it was d... See more

Easy to organise gap insurance at a very competitive price on line. Had an issue that was resolved by customer service dept. Only negative is everything has to be done on line, no contact available... See more

I think Ping is no different to most other breakdown insurance providers. Their excess policy is standard price and have been helpful in a couple of breakdown situations I have been. I don't think it'... See more

Can not fault this breakdown cover I have been with them 2 years and fortunately I’ve been lucky enough to only need their help once that was today, I was enormously impressed with the quality of serv... See more

I have breakdown cover with Ping. After driving over a pothole my tyre was destroyed. I phoned for recovery, and was told it would be 60-80 minutes., after two and a half hours no show, I phoned again... See more

I changed my car and tried to contact Ping to arrange. No phone contact possible with Ping. Send several emails asking 2 simple questions. All I get are automated responses giving the same details... See more

Unfortunately my premium has doubled for no reason what so ever. No details changed no claims no changed of address just a 100 % increase in renewal quote Will cancel. I really don’t understand... See more

Didn't use the company all year but at the end of the year found cheaper cover. Absolutely disgusted that you sre opted in for renewal, I found the email that sent not clear for this and their policy... See more

Insured my static caravan through these people. Three months later and without any warning whatsoever they cancelled my policy leaving the caravan uninsured. Apparently this was due to an administrati... See more

*** UPDATE **** 28th November 2025. Changed to ZERO stars as they today cancelled my policy, due to an "admin error" on there part, saying they shouldn't have insured me in the first place as thei... See more

Very unhelpful - I tried to purchase their cover however was told there was an issue, but the money was removed from my account. When explaining to their staff my money had been taken- I hadn't receiv... See more

Had an email to say my insurance would renew automatically because that us what was selected. My card details on the system are still ok but I then get an email saying that my insurance hadn't... See more

Renewed policy, phoned to use breakdown service 10 days later only to be told we had no policy ( no history of renewal). So basically couldn’t do anything until next day when we would need to contact... See more

Absolute thieves!! Zero customer service - impossible to get anyone on the phone or get a manager involved. Charged me a lot more for a renewal than they offered on a comparison site. Agreed to... See more

I recently purchased a breakdown cover policy from Ping Insure, believing it would cover my vehicle used as a taxi. Only after carefully reading the small print in the contract did I discover that... See more

My Caravan insurance doubled - no explanation My Caravan insurance renewal cost went up by 86% - yes - 86% increase on their "autorenew" something that I never agreed to - must be a default somewhere... See more

No renewal information sent out. Portal shows my policy but no renewal option. Insurance ends today. No phone number to discuss. Didn’t respond to an email. I’ve had to switch of the auto renew and de... See more

Terrible service!!!!! I emailed to not renew. Still renewed, took money twice by mistake but no contactable number for customer services to discuss. It's only by email and the responses are non person... See more

Received my caravan renewal quote no info docs attached. I tried to login to view/amend and was unable to using the email link. I emailed ping insure Saturday 8th and have not received a response or c... See more

When i took out insurance in January last year, I gave a well deserved 5 star review. Renewal notice arrived in good time and was cheaper than last year. My bank details had changed. Ping gave good in... See more

Purchased a GAP policy which was straightforward. Inadvertently made my name the policy holder name instead of my wife, who is the main owner of the car insured. Contacted Ping to change the name of t... See more

I've just purchased the breakdown insurance with Ping Insure and both the quoting and purchase processes have been very easy to manage. The cost is also reasonable. Hopefully, I will not have to use... See more

Bought some GAP insurance online from Ping Insure. I have to say that I found the process of getting the online quote & then purchasing online very straight forward. The price was competitive in com... See more

Only second year, came to them in first year to reduce cost, but unfortunately in that year had only accident in over 35 years, super efficient, and quite easy claim processing. And still costing fa... See more

Chose my policy after looking at the moneysupermarket comparison website. Really easy to enter details, didn't need to do it hundreds of times. Clear information on what's covered and what's not. L... See more

Went through a certain meerkat site for breakdown cover & found ping insure through them. Ping covered everything I was looking for with a very competitive price. I clicked through to their site & it... See more

Used this company last year 2024 to insure my caravan no problem at all . They contacted me 2025 to say there happy to insure me again . I was happy to use them again , as it was a very good price .... See more

Good price & included Land Rover which other insurers exclude. Alloy wheel, Tyres & Dent insurance not available so hence not a 5 star review

Avoid Avoid Avoid at all costs!! They may be cheap but they consider towing a car onto a tow truck 'specialist' work (when they have all the equipment ready to go) and they will then call you late at... See more