RedWeek Reviews 7,347

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the straightforward booking process and user-friendly website, which makes finding and securing timeshare rentals quick and easy. Many consumers highlight the efficiency of the service, noting that it takes the stress out of vacation planning. The promptness of communication and the helpfulness of the staff also contribute to a positive user experience. Consumers are particularly pleased with how organized and informative the platform is, allowing them to easily access the information they need. The ability to manage bookings online and the transparency in pricing are also well-received. People feel that the company's service is flawless, with quick engagement through email or phone to resolve any issues that may arise.

Based on these reviews

Rated 4 out of 5 stars

So far, so good. Booked our 1st two rentals through RedWeek and we are looking forward to going on vacation within the next few weeks, will be able to provide better feedback after our vacation exp... See more

Rated 5 out of 5 stars

I rent out my timeshare annually. I have a two-week double unit but can't use the full allotment, so renting helps cover the maintenance fees. The Red Week platform provides the best exposure. If you... See more

Rated 4 out of 5 stars

I have rented timeshare rentals through RedWeek on numerous occasions. Very Satisfied w/every rental until this last experience, but, the issue was resolved. The posting of the Rental on The... See more

Rated 5 out of 5 stars

I learned about the company from my neighbors. They spoke very highly of it. After registering, I chose an offer that suited me in terms of timing and price. The host’s confirmation came almost immedi... See more

Rated 5 out of 5 stars

It was an easy search. Price was better than what I saw directly through the hotel. Only delay was notifying me that name transfer occurred. Hotel concierge called to check if I needed to book anyth... See more

Rated 5 out of 5 stars

My husband and I visited this resort with some trepidation after reading some negative reviews. We may be in a newly renovated room which is very well appointed. We have owned 3 timeshares for more t... See more

Rated 5 out of 5 stars

How did RedWeek do? The answer is simple, outstanding, two times and one more rental for 2026! Five stars three times = 15 stars. i heartily recommend anyone planning a vacation check out the offerin... See more

Rated 1 out of 5 stars

Terrible customer service. Had been using them over the last 15 years no problem. This year Terrible they never follow up on your posting and instead rely on generic emails stating they have received... See more

Company replied

Rated 5 out of 5 stars

Villa Del Palmar Cabo!!! Celebrated my husbands 50th birthday !!! From Pool area a big shout out to Carlos kept the mojitos and piña coladas coming , to Jonathan López from our dinner at las Tortugas... See more

Rated 5 out of 5 stars

I have been using Redweek for several years now to rent unused timeshare weeks. Their service has been flawless and they are always ready to engage quickly thorugh email or phone to solve problems.... See more

Rated 5 out of 5 stars

Redweek reached out to the owner before I contacted them to ensure a smooth transition. Communicated well and timely. I was so impressed with how efficient their process is. Best customer care I’ve ha... See more

Rated 5 out of 5 stars

Redweek is user-friendly and informative. You can quickly navigate between properties and locations as well as see pricing and dates. I love having the information at my fingertips when I need it. Eve... See more

Rated 5 out of 5 stars

Redweek has always been a place we go to find a nice getaway. Although we had a hiccup this booking, Justin and Emily took the time to rectify and had compassion to what occurred. When they got involv... See more

Rated 5 out of 5 stars

Proposed Worldmark sale: LT Transfers, Escrow $255 + costs Wyndham transfer fee $399 Escrow set up Buyer/Seller: 1 week Escrow prep docs: 1 week Wyndham transfer cycle 4- 6 months. Now you kn... See more

Rated 5 out of 5 stars

The timeshare rental was smoothly accomplished through redweek.com. Good communication with owner who answered questions and with admin details from the website. The small membership fee is well worth... See more

Rated 5 out of 5 stars

Booking a timeshare was surprisingly quick and incredibly easy. The whole process was straightforward from start to finish—no complicated steps, no pressure, and no long wait times. Everything was c... See more

Rated 1 out of 5 stars

5 days before our approved trip, we were notified that our owner cancelled our reservation. This is completely unacceptable and Redweek's communication on this has been AWFUL!!!!!! They are not making... See more

Company replied

Rated 5 out of 5 stars

We subscribed to Redweek for the first time based on a recommendation from our aunt and cousins. We have not been on our vacation yet, but so far, this has been an easy and less expensive way to book... See more

Rated 3 out of 5 stars

We booked a two bedroom at the Marriott surf club that was supposed to have a king bed in one room and two queen beds in the other. Once the room was put into our name we were told that the second bed... See more

Rated 2 out of 5 stars

Redweek MEDIOCRITY Redweek now charges fees to both owners and renters and yet delivers mediocre service. They have no class or finesse when dealing with owners. I am hopeful there will be an alternat... See more

Rated 1 out of 5 stars

I did not realize that when I posted my timeshare rental that renters could make offers that were below the asking price. I had 2 rentals posted. One in Hawaii and one in Arizona which were both price... See more

Company replied

Rated 2 out of 5 stars

We intentionally booked a week that specifically said “Oceanfront Room” and after we booked it, and paid more for it than a regular “non oceanfront room” we were informed that they could not guarantee... See more

Rated 3 out of 5 stars

RedWeek is going to lose owners and renters with their expensive and difficult policies. They give the owner 24 to 48 hours to approve a rental. Unfortunately, I keep getting a message that I can’t a... See more

Rated 2 out of 5 stars

We were forced to use “Verified and Protected” feature that really brought no value. Instead it brought uncertainty due to delays in response and lack of clarity in the process. We vote against this f... See more

Rated 1 out of 5 stars

Westin confirmation took 2-3 weeks not 3 business days as stated on website. My 7 or so emails were responded to with brush offs. Obviously customer care for renters is not in your training manual but... See more

Company replied

Rated 1 out of 5 stars

Customer service has become terrible at the very least, and in my recent experience, nonexistant. Although I used their Full Service last year to advertise my rental with no problem, my recent experie... See more

Rated 1 out of 5 stars

Every time, literally every single time, a posting is labeled as managed by Redweek and I have engaged the posting it has been a bad experience. Communication is delayed, ignored or incomplete of co... See more

Company replied

Rated 1 out of 5 stars

Redweek sucks and I've been a member a long time. They pre bill your credit card, then hold your fees for up to 10 days. I tried to book an available rental, paid $1875 on 6/13, the rental was immed... See more

Rated 1 out of 5 stars

I have been a Redweek user for over Ten Years with numerous successful rentals. But no more. The new pricing model and removal of the a timeshare owners ability to use their own rental contract... See more

Company replied

Rated 3 out of 5 stars

Seems like a good way to find available rooms. We like the rate we found. However, we're struggling to confirm some basics of our room, and had some struggle coordinating the all-inclusive add-on. Com... See more

Rated 1 out of 5 stars

Watch OUT for the Redweek rental agreement changes! The owner of these units will NOT get paid for their rentals until the client checks-in! Client pays upfront upon agreement. In my case, it will be... See more

Company replied

Rated 4 out of 5 stars

I have a paid for and approved posting for my timeshare at Lawai Beach Resort. This: Rental Posting R1354162 Verification in Progress Lawai Beach Resort Dates: 01/03/26–01/17/26 (14 nights)Bd... See more

Rated 4 out of 5 stars

Always a smooth experience with Redweek.only issue I have this time is that there will be pool renovations going on during our stay. We were notified only after final confirmation of reservation. We w... See more

Rated 1 out of 5 stars

I received an offer from Redweek and countered - it was declined. Then SUDDENLY I GET ANOTHER OFFER. I never authorized Redweek to lower the price on my rental agreement!!!! I ONLY AUTHORIZED THAT OF... See more

Company replied

Rated 3 out of 5 stars

Lots of confusion throughout the process. We gave up on our preferred rental due to how long the process was taking. We needed to make flight reservations. It says 3 days. After a week, we gave up and... See more

Rated 3 out of 5 stars

Have been using RedWeek for several years now. Always have been able to rent our vacation ownership. Payments to us have always been received within 2 days. This year, it's been 8 days and no payme... See more

Rated 1 out of 5 stars

I've been a customer of RedWeek for 10 years, and never had a problem until this year. All of their new rules and lack of service all point to this company going under shortly. I think AirBNB is killi... See more

Company replied

Rated 1 out of 5 stars

Absolutely appalling service. I have posted to redweek for over 10 years. This year under the new policy, they took my money then advised me that they would unilaterally delete the listing... See more

Company replied

Rated 1 out of 5 stars

Slow response from Redweek. Been waiting over 2 weeks for them to confirm my booking. All necessary documents and confirmations were sent and said they would contact resort for verification. I even g... See more

Company replied

Rated 1 out of 5 stars

Red weeks is a great concept if everything goes well in the transaction. We purchased 3 units on the same week. Two of the owners filled out the online paperwork to put the reservation in our name wit... See more

Company replied

Rated 1 out of 5 stars

Seller claims RedWeek mistakenly listed their timeshare in the wrong location and RedWeek blames the seller. Ultimately, the buyer gets nothing even after the agreement was signed and approved. I h... See more

Company replied

Rated 2 out of 5 stars

Redweek has recently changed their business plan. After 20+ years of successful renting doing it myself, the fees for renter have increased and for the owner net return is less. Redweek adds a 9-10% t... See more

Company replied

Rated 1 out of 5 stars

We wanted to sell a week of our timeshare in Hawaii. It took three weeks and many emails and phone calls to get the listing going. We paid for a full-service representative to list the property and... See more

Rated 5 out of 5 stars

This was my first time using Redweek to book a vacation. It was recommended to me by my sister who owns a timeshare on Maui. She uses Redweek when she needs additional villas to acommodate her whole f... See more

Rated 5 out of 5 stars

You responded to my inquiry and kept me posted as to any rental changes. Fortunately, there were none and everything went as expected. As the old expression states, the best surprise was there were... See more

Rated 1 out of 5 stars

I am still waiting for my money on a rental. Money was promised over a week ago (direct deposit) and now they are either ghosting me or giving me vague excuses like “system failure between Redweek and... See more

Company replied


Company details

  1. Vacation Rental
  2. Travel Agency

Written by the company

RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 2.6 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 67% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Process of confirming my booking took a…

Process of confirming my booking took a ridiculous amount of time affecting my planning the vacation. This really has to be more efficient.

February 5, 2026
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Reply from RedWeek

Hi Michael,

Thank you for your feedback. We sincerely apologize for the delay you experienced while confirming your booking and understand how frustrating that must have been, especially when planning your vacation.

In this case, the delay occurred because the reservation was initially submitted under an incorrect name, which required additional verification. Unfortunately, the resort also took longer than expected to complete that verification process, which further extended the confirmation time.

We truly regret the inconvenience this caused and appreciate your patience. Your feedback is important to us, and we will continue working to make the confirmation process as smooth and efficient as possible.

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