This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more
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Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
One Harbour Place, Suite 11, 03801, Portsmouth, United States
Replied to 73% of negative reviews
Typically replies within 1 week
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Sell My Timeshare Now (SMTN) is Unethical. Agents claim they are BBB accredited but they are not.
On 1/25/2025, my husband and I paid SMTN $3,000 to list our timeshare for sale. The agent strongly suggested that comparable units were selling between $30,000-$42,000. While he stated there were "no guarantees," he said similar units were actively selling in that range and recommended we list ours at $36,999.
After paying the fee, we received no offers and no proactive communication.
By May 2025, after seeing no movement, I reached out expressing concern. I learned today (2/11/2026) that there had been zero offers on our unit since listing.
Recently, when contacted about renewing the annual dues for our "membership", I told the agent that I was never made aware of any member benefits or fees. I then inquired again about the sale or our unit. I was informed there had been no offers since we signed up in January of 2025.
I was then told that similar units are currently selling for approximately $6,000 -- a significant difference from the $30k-$42k range originally presented to us.
We were then advised that if we want a "quicker sale", we should lower our price to compete at the $6,000 level. Our timeshare cost us over $24k.
At this point, we have paid $3,000 upfront, received no offers in over a year, are being asked to renew a membership, and sell our $24k+ timeshare unit for $6,000.
I encourage anyone considering this company to:
* Read ALL the 1/5 star reviews on all sites.
* Research actual resale values independently before paying upfront fees
* Ask for verifiable proof of recent comparable sales
* Be cautious of high suggested listing prices that may not reflect the current resale market
I regret not doing more research beforehand and hope this review helps others make a more informed decision.
They were very friendly and helpful with all the paperwork that needed to be completed would recommend for selling your timeshare

Reply from SellMyTimeshareNOW
Sell My Timeshare Now Is the best and most efficient company to deal with. Their customer service is excellent, Very professional , They Kept me informed through my whole transactions of purchasing a time share thru them. They answered all my questions and made me feel very comfortable . They handled the transaction fast in a timely manner. I give them a 10+ and would recommend them to anyone who's purchasing a timeshare from private party !! Very Trustworthy!
Patricia Roman

Reply from SellMyTimeshareNOW
They charge an upfront fee and then to NOTHING to try and help you sell your timeshare other than post the listing on their website. My timeshare has been listed for about 2 years and I have not had one single valid inquiry or a potential buyer. I have reduced the price 3 times and I had to be the one to reach out and initiate all communication no one ever reaches out to you to see how they can help of offer suggestions. Do not pay the fee and sign up with them as they provide no return on your monetary investment and you cannot get your money back. Don't waste your money as you are probably better off just posting it in Facebook Market Place and even get more traction than this company will be able to get for you. Basically, your timeshare is worth nothing so don't pay them to try and sell it for you because it ends up being just more wasted money. Just another avenue of the timeshare scams consistently out there.

Reply from SellMyTimeshareNOW
We purchased a fixed week at a local condominium complex. The listing was accurate and the process was simple. All persons we interacted with were courteous knowledgeable and professional. We were informed of the process from start to closing. Great folks to work with.

Reply from SellMyTimeshareNOW
The entire process was very easy, and we even sold our timeshare in a shorter period than we expected!

Reply from SellMyTimeshareNOW
SMTS team stuck with me to sell 2 weeks of Marriott time shares and they were very professional. They made the process headache free for me and got the job done!

Reply from SellMyTimeshareNOW
I purchase all my properties from this company over the last 5 years. Mahalo

Reply from SellMyTimeshareNOW
My family had a great experience with our Timeshare purchase. The experience was delivered as promised without any surprises. Thank you. P

Reply from SellMyTimeshareNOW
I recently purchased an HGV deed through SMTN. Although their listings initially appeared to be priced on the higher side, the broker was highly effective in negotiating a fair and reasonable purchase price. The entire transaction was handled efficiently, with clear and consistent communication at every stage. This was my third HGV resale deed purchase overall, and it was by far the fastest closing process I’ve experienced.
I also appreciated the post sale follow‑up to ensure all details were completed correctly. Overall, I am very satisfied with my purchase and would confidently work with SMTN again in the future. Thank you to the entire SMTN team for a smooth and professional experience!

Reply from SellMyTimeshareNOW
THEY ARE NOT BBB ACCREDITED AS THEY CLAIM!!!
We hired SMTN on Nov. 6, 2025 to sell our MARRIOTT KAUAI timeshare and charged the $2,000 flat fee (NOT a commission and not subject to real estate laws!) to our VISA. Cancelled the listing ONE day later, because a friend whom we mentioned it to wanted to buy it from us. Requested a refund on Nov 7, emailing "Customer Care" (but they don't care) several times to ask when we can expect the refund - NEVER got an answer! SIX weeks later Dec 22 had still NOT received it!
I had also emailed the initial representative 3 times (who responded promptly every time, claiming he'd pass my complaint on to his Director, but who apparently did NOTHING), and threatened to contact State Attorney General's Office. He promised again to remind his Director (who should be fired), and told me that this slacker would make sure we get the money by Dec 23. And that's what it took to finally get the refund!!
I DO NOT recommend hiring SMTN, instead using one of the well-regarded, professional and trustworthy DIY platforms to sell the timeshare YOURSELF (it's easier than one might think, as I've done that before with RW!), or to someone you know and trust, like we did this time!

Reply from SellMyTimeshareNOW
SMTN helped us purchase two timeshares at really great prices. We knew what we were looking for but did not want to pay normal retail costs and with SMTN we got two for less money than we would have spent on one foreclosure unit through the resort. It is a slow process to get everything finalized, but if you can be patient it is worth it. It is helpful to review all of the paperwork yourself so you understand what you're doing, but the broker at SMTN was always willing and able to work with us on ironing out the details. Overall, and great experience.

Reply from SellMyTimeshareNOW
Scammers . Most of their reviews look fake .
They charged thousands of dollars as upfront to sell my timeshare and it’s 4 months , not even an Enquiry or offer . Don’t waste your money with them

Reply from SellMyTimeshareNOW
We had an excellent experience working with SellMyTimeShareNow. When we initially reached out regarding pricing and timeframe for the Westin Kierland properties in Scottsdale, AZ—where we have visited, stayed, and greatly enjoyed—their response was quick, clear, and professional.
After attending several timeshare presentations over the years to better understand the programs, brands, and owner benefits, we ultimately decided that going through SellMyTimeShareNow was the right path for us. The team was extremely responsive throughout the entire process, promptly confirmed when the owner accepted our offer, and seamlessly kicked off the paperwork via email and DocuSign.
Communication was consistent and timely. They provided regular updates, answered all of our questions, and followed up to ensure documentation was completed efficiently. We also appreciated their assistance in making sure the deed was titled properly so it could align with our estate plan—this level of attention to detail made a meaningful difference.
If you are looking to get into a timeshare opportunity, the value, experience, and price point made far more sense for us going this route. We are excited to use our timeshare going forward and have already started keeping an eye out for additional opportunities. We would absolutely use SellMyTimeShareNow again in the future and highly recommend them.

Reply from SellMyTimeshareNOW
We had a great experience working with Ben to sell our timeshare. He was professional and communicated every step of the way. I highly recommend him

Reply from SellMyTimeshareNOW
I was looking for a company to buy a timeshare, and I found SellMyTimshareNow. They are very professional and excellent customer service. I am very happy with the service they provided, and process was very easy and straightforward. Any questions or concerns I had during the purchase process they never hesitate to assist me answer all my questions. I highly recommend them; you won't be disappointed.

Reply from SellMyTimeshareNOW
Smooth, professional, and highly effective — would recommend
I couldn’t be happier with my experience using Sell My Timeshare. The website is incredibly user-friendly — the listing process was straightforward, the forms were clear, and it was easy to upload all the necessary documents. What impressed me most was the team’s responsiveness and transparency: they explained fees and timelines up front, provided regular progress updates, and answered every question patiently and professionally.
Their marketing and buyer-network approach clearly works — the sale moved through without the usual headaches and the closing was handled cleanly with attentive support through each step. I also appreciated the practical, no-pressure guidance on pricing and paperwork, which made a stressful process feel manageable.
If you’re looking to sell a timeshare and want a trustworthy, efficient service that keeps you informed and handles the details, I highly recommend Sell My Timeshare.
Sell My Timeshare made the whole process easy and stress-free — clear website, great communication, and a smooth closing. Highly recommend!
I'm already looking to buy another one.
Anthony A

Reply from SellMyTimeshareNOW
I was purchasing a timeshare unit and the team at SellmytimeshareNOW made the transaction quite simple. They have solid process, which included informative emails and progress reports from the beginning to the close. Even after close they provided touch points and a full documentation package. I would absolutely use them again.

Reply from SellMyTimeshareNOW
This was such an easy and uncomplicated transaction. Benjamin was wonderful and if I had questions, they were answeredImmediately. Highly recommend this company and the knowledgable and efficient people that work for them. Collyne

Reply from SellMyTimeshareNOW
This company does NOT help you sell your timeshare. It takes your money in exchange for posting an ad you can never edit in some dusty corner of the internet and promising you that they will "never stop advertising until you sell." Turns out, nondescript web pages DO live forever. SMTN promises to advertise, promote, and market your timeshare until it sells. What they actually guarantee is to "advertise" your listing until it sells. That is two very different promises.
The first assumes assistance, marketing, an actual human to work with. The second, and the actual experience with this group, is white-glove sales service and absolutely no response from the company at all after they get your money. It's basically Facebook Marketplace for timeshares.
We've had an agreement with this company for over 3 years. We haven't received a single offer, nor have we received a single email or offer to help from SMTN. Every request I send to them for help goes ignored, including their "approval" to make updates to my listing. I have never been able to edit my listing, and have not received one response for all of my efforts. This is just more money we've thrown away. You're better off on Facebook.
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