RTC Transport A/S Reviews 18,945

I expected a delivery today, the driver called me that he would be at my place in an half an hour. My daughter was inside the house and I was in the stable. When I walked back to the house I saw the driver drive away. I tried to call him right away several times, but he didn't pick up his phone. My daughter told me he hadn't knocked or anything. If he had picked up his phone it was all settled within 10 minutes. Very bad service

I paid for delivery inside the apartment for furniture from JYSK and the driver didn’t want to deliver, he just put it outside of the truck 50m away from the entrance. He kept yelling at me and insulting me all the time when I said that I paid for the delivery inside. This driver was extremely rude and was swearing a lot. Don’t offer the option of delivery inside if the driver will refuse to do it and insult you for asking it.

Unacceptable attitude while delivering white goods.

Great service, friendly guys

Fantastisk service, super flink fur med god energi Ali vogn 756

You know you’re always a little worried and excited when getting a big delivery - but my family and I could not have had a better experience.
Both men were joyful and so helpful.
Thank you.
Will without a doubt recommend ⭐️

Received a delivery window of 4 hours Saturday morning and a quarter to 11 I received a text message that the delivery would arrive in 30-60 min. At 12 nothing has arrived and I call the driver, who states he had been at my house ringing the doorbell without response. I was very surpriced since we where two adults and two children at home without any of us had realized anyone at the door. Since we had ordered furniture for a significant amount which we needed asap we requested the driver to return, which was rejected - instead we where told we would get a new delivery time. We asked why he hadn't called when noone answered at the door which he claimed he had done and he had even been taken a photo of the frontdoor. When asked to describe the frontdoor on the photo taken it was clear it wasn't our house - on top of the claim that he had called us on the phone was a lie. He told us he would look into what he could do and call us back. An hour later we hadn't heard anything and called the driver again. He told us that the delivery would be next Saturday and we could call the furniture shop if we disagreed to it. Asked why he didn't call us back he stated that he couldn't see why???? Maybe because he promised and we were waiting for it!!!! Mistake happens, but when it does you try to compensate for it - even if it means an additional 30 min of work. When calling RTC customer service they agreed to it was unsatisfying, but couldn't get hold of the driver, hence no delivery this weekend.

Response to Mette:
The delivery number from Bolia is 701711055. And yes I have reached out to their customer service as well who now have compensated me for the delivery cost, plus a gift card due to RTC's poor service - I really hope they will get compensated by RTC, so it is not just a smart way for RTC to get paid twice for a non-completed delivery. Bolia's customer service also share the photo taken by your driver of the frontdoor where he tried to deliver the furniture. Turns out it is our neighboor who house is still under construction and far from finished which you can clearly see both from the outside and when you stand in front of the frontdoor seeing all the construction materials. One thing is having complete incompetent employees, another thing is fully backing them and not trying to resolve a mistake. This leads to extreme bad customer experiences.

RTC TRANSPORT A/S for Power A/S delivery is amazingly good.
Thank You

Very good service and it was done everything that we agreed. Totally recommend it 🙂🙏😊

Unprofessional and Dishonest Service

RTC failed to deliver our furniture as scheduled. The driver didn’t ring the doorbell or make a real attempt to contact us — just a single call that disconnected instantly and went unanswered when we called back. Then he took a photo of our door and left, falsely claiming we weren’t home.

We were waiting the entire morning, fully available. This feels like a deliberate attempt to skip the delivery while blaming the customer. Completely unprofessional, dishonest, and frustrating. If you care about your time and peace of mind, avoid RTC.

God service, flinke folk.

Great service! Even though there was a delay, the team (Malik and Bogi from 723 carrier) called to update me on their location and expected arrival time. I appreciated the communication and professionalism.

Well organized delivery. Guys called before arranged time to ask if it was ok to deliver earlier. Everything went well - no damage, no scratches. Guys are very polite and doing their job perfectly.

Super service

Fantastic.
Ordered from power.dk to install the new dishwasher and remove & recycle the old one. Everything was done neatly and professionally.

Flexible and understanding when I was late, they were efficient and professional. Great service.

The two young men came swiftly and handled my goods with excellence and care!! Which is good since they're a delivery company,