SCENT SAMPLES Reviews 1,695

TrustScore 2 out of 5

2.2

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed mixed opinions regarding the products, quality and orders. Some people mention that the samples they received might smell similar to the originals, but not always. Consumers report concerns about the price of the products. Some people report issues with the delivery service, such as delays or receiving the wrong items. However, others say the delivery is generally fast. Some reviewers mention the company does not respond to emails. Some consumers have reported positive experiences, stating that they are happy with the items and their quality, and that they have never received a fake product from the business.

Based on these reviews

Rated 2 out of 5 stars

It's disappointing that the company doesn't respond to emails; delivery is generally fast. However, this time, one of the samples leaked, and the bubble wrap was covered in the liquid. Order #19384

Rated 1 out of 5 stars

Over the years Ive purchased from this website on many occasions, sometimes you do receive a genuine but others times it clearly a fake. I have compared my genuine bottles to the samples I purchase t... See more

Rated 1 out of 5 stars

They send either extremely watered-down or fake fragrances, and the "contact us" form is a sham. You don't received an email to confirm you've messaged them, and they don't reply, even if you email th... See more

Rated 1 out of 5 stars

Like others have mentioned, I should have read paid more attention to the reviews. I bought serveral samples from them, including some of very expensive fragrances. To my surprise, when I purchas... See more

Rated 5 out of 5 stars

I'm surprised at the reviews for this company. I've used them many times as well as many other decanting services. All have been good, including scent samples and there's nothing I've received that I... See more

Rated 5 out of 5 stars

I hadn't read all the negative reviews and have ordered several samples over the past months all of which seem genuine to me and were delivered quickly. This week I couldn't believe how fast my ord... See more

Rated 5 out of 5 stars

Tracked delivery. prompt. I ordered a 10ml sample of Creed's Bois Du Portugal. I was initially perturbed due to overall reviews after making my purchase. I must say I'm pleased with my order, most def... See more

Rated 1 out of 5 stars

Every sample I purchased is clearly diluted with an oil. The reason they are cheaper than other sites is because the product is compromised. Really disappointing that I didn’t use my usual site for sa... See more

Rated 5 out of 5 stars

Ordered a bunch of samples so I could have a variety and hopefully choose my favourite to buy a full bottle of as frangrances can be pricey so I wanted to be sure. Delivery was quick, they all smelt a... See more

Rated 1 out of 5 stars

Like many others I wish I'd looked on trustpilot, I ordered Miss Dior Parfum which is supposed to be a floral scent. It's horrible, smells off and woody. I've ended up throwing it in the bin. How can... See more

Rated 1 out of 5 stars

I ordered 7 samples of very expensive perfume samples. I have been trying them, and they are not the originals they smelt not right and not of expensive branded perfumes. My advise to anyone, do not... See more

Rated 1 out of 5 stars

Turned up pretty quickly but like others have said, mostly watered down or fake. The only one (out of 7) that had any sort of projection was the most expensive, so no idea what’s going on. Used the se... See more

Rated 5 out of 5 stars

After researching a few sample companies, this was the cheapest with all the perfumes I wanted to test, and it was cheaper by literally half of all the others or more. Most perfumes were £2 for 1m... See more

Rated 1 out of 5 stars

I wish I read the reviews! Ordered 10 ml travel size Gucci's A Midnight Stroll, which is a scent I know and love. Received some awful cloying attempt at forgery, nothing to do with the authentic fragr... See more

Rated 1 out of 5 stars

Ordered a load of samples and every single one smelt off or had no smell. Samples looked oily/dirty too. Definitely not happy with this. Have ordered many decants from other retailers and they were ex... See more

Rated 1 out of 5 stars

Sample is clearly not real as I have another sample of the same fragrance from a different website which smells completely different....this is either watered down or a cheap copy. Did not reply to... See more

Rated 1 out of 5 stars

Fake! I have 180ml bottle of tobacolor but wanted a 5 ml bottle to take on holiday so bought sample from here. What can I say . For a start it’s totally different colour, and smells of nothing!! Anyon... See more

Rated 1 out of 5 stars

I really wish I’d read the rest of the reviews before ordering the 2 samples. Completely fake!!! Absolute rip off, trading standards really need to take a look at this company. I regret my order compl... See more

Rated 2 out of 5 stars

I had a sent sample of gucci intense oud that smelled different but similar to the sample that I sprayed in the shop ..Good job I checked before I bought it ..bought 4 samples all together but im not... See more

Rated 1 out of 5 stars

They are NOT genuine perfumes! I have the original Byredo (bought in Harrods, in person, so they should be the real ones) and ordered the same sample of 9ml as I wanted a little version I could put in... See more

Rated 1 out of 5 stars

ABSOLUTE SCAM. COMPANY DOESNT EXIST. NO REPLYS TO EMAILS. NO TRACKING SENT. CONTACTING MY BANK TO BLACK LIST THEM AND GET MY MONEY BACK. DISGRACEFUL

Rated 5 out of 5 stars

My Neroli Portofino Eau de Parfum arrived after 2 days, 10 ml. Communication was good. It smells great and seems to last. I haven't got the original to compare it too,but smells nice..

Rated 2 out of 5 stars

Been waiting a week and they haven’t even shipped the item yet but I received an email saying my order was on the way. Tried to track it and had to download an app that still didn’t give me an option... See more

Rated 2 out of 5 stars

UPDATE: I've had time to do more research into the fragrances I bought and I'm fairly certain they are fakes. I'll leave my original review in place but I doubt I would buy from here again.... See more

Rated 5 out of 5 stars

Received my Sauvage edt sample today. Ordering process, communication and packaging all absolutely fine. I am familiar with this scent and have no doubt that what I received was original and genuine.... See more

Rated 1 out of 5 stars

I ordered a 5ml sample of Orto Parisi Megamare and what I got is definitely not that. I have had this fragrance in the past and own a 1ml sample and side by side this one is completely wrong. It is... See more

Rated 1 out of 5 stars

Ordered four samples including one that I have a full original bottle of to use as a comparison. All are clearly fake and/or adulterated. The entire site is clearly just a scam.

Rated 2 out of 5 stars

I’ve bought from them over a dozen times in the past few years and have had almost no issues. The samples usually arrive quickly and I haven’t encountered any fakes yet. However, on my most recent pu... See more

Rated 5 out of 5 stars

I have been using this company for a few years now and am very happy with the items and quality of them, have seen people saying that they sell fakes which i will say never had a fake one from them i... See more

Rated 1 out of 5 stars

Wish I had seen the negative reviews before I placed my order. I ordered a 5ml Parfum de marly Haltane after smelling a friends sample at work..compared the two and I’m convinced mine has either been... See more

Rated 1 out of 5 stars

I bought samples for 2 x Oud Maracuja: 1ml Sample Size Item: 1 x Oud Stallion: 1ml Sample Size Item: 1 x Privé Rose D'Arabie: 1ml Sample Size Item: 1 x Privé Oud Royal: 1ml Sample Size Item... See more

Rated 1 out of 5 stars

Ordered 4 Tom Ford samples and they smelled awful. Don’t order from this website as they are not legit perfumes. At least when you buy a dupe they’re wearable but the samples I received are in the bin... See more

Rated 5 out of 5 stars

I see so many negative comments and I have no idea why. I have used this company for many months and spent around £1000 on samples. I have never reviewed a sample that wasn't authentic! I would no... See more

Rated 1 out of 5 stars

absolutaly terrible firm, totally ignore any messages you sent them after they have got your money, i tried to cancel my order and the but they just ignored all correspondence (ps and the scents seem... See more

Rated 5 out of 5 stars

This is my second order in the last two months. I am delighted with the products and have recommended this company to my friends.

Rated 5 out of 5 stars

Quality products and dispatched in good time. No issues over several purchases.

Rated 1 out of 5 stars

Ordered from them before seemed ok But this time the bottle Leaks and the Parfum isnt what I ordered

Rated 1 out of 5 stars

They are all fake. Not really samples. I've been using Black by Kenneth Cole for years, so I know how it smells. What I received is clearly a fake. The same for Eros by Versace

Rated 1 out of 5 stars

On Christmas Day 2024, I placed an order for 50ml of Tom Ford Tobacco Vanille. A few minutes later, I found their Trustpilot reviews and decided to cancel my order. I... See more


Company details

  1. Perfume Store

Written by the company

We are the UK's premier service for perfume samples and decanted luxury fragrances. Start sampling today and discover the world of fragrance you never knew existed.


Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

FAKE FAKE FAKE

FAKE FAKE FAKE, I used to work for a company that sell Fragrances, and the samples i order, Jo Malone are cheap fakes and doesn't even smell like the real one.

February 11, 2026
Unprompted review
Rated 2 out of 5 stars

Bad packing

It's disappointing that the company doesn't respond to emails; delivery is generally fast. However, this time, one of the samples leaked, and the bubble wrap was covered in the liquid. Order #19384

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I'm surprised at the reviews for this…

I'm surprised at the reviews for this company. I've used them many times as well as many other decanting services. All have been good, including scent samples and there's nothing I've received that I consider fake. So I felt I should do this review to give them a boost. Please look at all the other reviews I've done. You will see that I am a big fragrance buyer and therefore experienced and knowledgeable in fragrances. You'll also see that I take time to leave a proper review, whether positive or negative

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

absolutaly terrible firm

absolutaly terrible firm, totally ignore any messages you sent them after they have got your money, i tried to cancel my order and the but they just ignored all correspondence (ps and the scents seem fake smell differet and dont last as long as the real one ) STAY CLEAR OF THIS COMPANY!!!!!!!!!!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible sample

Sample is clearly not real as I have another sample of the same fragrance from a different website which smells completely different....this is either watered down or a cheap copy. Did not reply to my email asking for a refund. Do not use

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Theres no way these are legit

Theres no way these are legit.

I should have known, too good to be true.

Company is dissolved yet the website still trades? It's a very suspicious setup here, do not trust it, do not get burned.

Thankfully a chargeback is in progress.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

I bought samples for

2 x Oud Maracuja: 1ml Sample Size
Item: 1 x Oud Stallion: 1ml Sample Size
Item: 1 x Privé Rose D'Arabie: 1ml Sample Size
Item: 1 x Privé Oud Royal: 1ml Sample Size
Item: 1 x Portrait of a Lady: 1ml Sample Size

What a waste of money. I bought 2 samples of Oud Maracuja. Surprise surprise, they smelt different. The rest smelt nothing like the original. Do not buy. What a waste of money

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM. COMPANY DOESNT EXIST. NO REPLYS TO EMAILS. NO TRACKING SENT. CONTACTING MY BANK TO BLACK LIST THEM AND GET MY MONEY BACK. DISGRACEFUL

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable samples - fake or watered down

Turned up pretty quickly but like others have said, mostly watered down or fake. The only one (out of 7) that had any sort of projection was the most expensive, so no idea what’s going on. Used the service to test before I bought any, but sadly will have to discard these tests and reorder more samples from elsewhere. A shame.

December 5, 2025
Unprompted review
Rated 2 out of 5 stars

Customer service is nonexistent

I’ve bought from them over a dozen times in the past few years and have had almost no issues. The samples usually arrive quickly and I haven’t encountered any fakes yet. However, on my most recent purchase, my order was mistakenly delivered by Royal Mail to a different address. The attached photo clearly shows the parcel being posted to a different door – definitely not mine. My door is white while the proof of delivery photo shows a black door. Naturally, I contacted the seller when I discovered the error and explained the situation. Although it’s not their fault, they still have the obligation to deliver my purchase to me. They should send a replacement order and then apply for a refund with Royal Mail, as I was told when I called Royal Mail customer support. It’s the sender’s responsibility to fulfil the order when the fault lies with the delivering partner they’ve chosen to work with. Unfortunately, Scent Samples have ignored my email. I sent a follow-up but haven’t received a response yet. It’s also unacceptable that they don’t have a customer support telephone number. While I haven’t needed it so far, it’s evident from many reviews that others have. It’s a shame because if they don’t rectify this, they’ll lose a loyal customer. It’s very sad when sellers like this one can’t appreciate the value of a long-term customer.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Some geniune & some fake

Over the years Ive purchased from this website on many occasions, sometimes you do receive a genuine but others times it clearly a fake. I have compared my genuine bottles to the samples I purchase to use when travelling. I would says its not worth buying from them as you just don’t know what you will receive. The customer service is also non existent.

December 1, 2025
Unprompted review
Rated 2 out of 5 stars

I had a sent sample of gucci intense…

I had a sent sample of gucci intense oud that smelled different but similar to the sample that I sprayed in the shop ..Good job I checked before I bought it ..bought 4 samples all together but im not sure I trust they are original

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Believe the reviews!

They send either extremely watered-down or fake fragrances, and the "contact us" form is a sham. You don't received an email to confirm you've messaged them, and they don't reply, even if you email them on the same address they send order updates from. The phone number you can find through Google isn't in service. Now I'm £120 down and about to go through the arduous process of lodging a PayPal claim. AVOID LIKE THE PLAGUE.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

I have been using this company for a…

I have been using this company for a few years now and am very happy with the items and quality of them, have seen people saying that they sell fakes which i will say never had a fake one from them i have purchased full size bottles of the samples i have received and they are the same fragrance
The only thing I would say is they are a bit slow to answer emails but they do answer them and always fix any issues ,I will keep using this company for my test samples before buying full size bottles

November 24, 2025
Unprompted review

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