ToyWiz.com Reviews 1,428

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

These people are dropshipping Aliexpress lego selling it as original Lego. I dont have any email proof, just dont get scammed like I did.

Rated 5 out of 5 stars

Overall I'm very pleased ordering from ToyWiz website. They had a very rare figure I could only find 1 other place online (only 1 seller selling on eBay). Website very easy to navigate, gave me a surp... See more

Rated 5 out of 5 stars

Ordered 5 different comics from ToyWiz. Items were in stock and shipped within 2 days. Comics were individually bagged with board and shipped in a protective shipping box designed for books/comics.... See more

Rated 5 out of 5 stars

I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit,... See more

We perform checks on reviews

Company details

  1. Toy Store
  2. Children's Store
  3. Collectibles Store
  4. Comic Book Store
  5. Game Store
  6. Trading Card Store

Written by the company

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never getting this preorder

I preordered this in Oct 2024. When I got this email, I assumed it was finally shipping a year later. Now it’s been postponed again until next year. Why have preorders if you’re never actually going to get the product?

October 22, 2025
Rated 1 out of 5 stars

Zero stars. Don’t waste your money on them.

If I could give zero stars I would. The charizard GX box I bought through them was not packaged well and came in smashed and box was partially open. The cards inside were damaged. Their customer service kept making excuses after I sent them pictures and videos prior to me opening and eventually opening the box. The cards were damaged and I said I wanted a refund and return. If I wanted damaged cards or a box, I would have bought that for cheaper. I had to contact Walmart who said they couldn’t do anything until my bank was involved and their reviews on there are terrible as well. I got my bank involved to show them the entire email chain with pictures and videos. they saw how bad their customer service was and helped me get my money back. These people sell stuff overpriced and don’t care about you. Don’t waste your time or money here. Toywaste should be the company name.

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

They gave me some BS excuse for…

They gave me some BS excuse for returning an order saying the carrier had an incorrect address for an order i payed and lost money and there was no compensation for something that wasnt my fault or anything since every order ive made in the past never had such issues. So i lost interest in buying from this place.

October 26, 2024
Rated 5 out of 5 stars

Excellent service!

I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit, and ince it arrived. Great communication. I am very satisfied with my purchase.

October 25, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look