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Rated 1 out of 5 stars

I tried to purchase something, but something went wrong during the checkout, while I did pay, there was no order confirmation. So now I’m down €40 and they “cant help me because I’m not found in the... See more

Company replied

Rated 3 out of 5 stars

I’m very disappointed with dazzle.nl quality of printing. I created business cards with my own logo on it. It looked very good when I made it and saw it on the screen, but when I received it and ope... See more

Company replied

Rated 4 out of 5 stars

Nice product. Higher quality than expected. Delivery was not super fast, but not too slow either. Delivery info was mostly correct.

Rated 5 out of 5 stars

Everything perfect, price quality great. Wonderful fabric. everything they tell you they’ll do. I’m going to order soon again.

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Company details

  1. e-Commerce Service
  2. Decoration and Interior Design Store
  3. Online Marketplace
  4. Printed Clothing Store

Written by the company

Onze klantenservice is te bereiken via de "help" knop op onze website, of direct via de volgende link: https://help.zazzle.com/hc/nl Sommige bestellingen kunnen door de huidige omstandigheden langer duren dan verwacht. We werken eraan om alle bestellingen veilig te verzenden. Voor informatie over je bestelling, ga naar https://www.zazzle.nl/about/ask en selecteer 'mijn bestelling' binnen het drop-down menu.


Contact info

3.6

Average

TrustScore 3.5 out of 5

668 reviews

5-star
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1-star

Replied to 61% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Buggy site, bud service

I tried to purchase something, but something went wrong during the checkout, while I did pay, there was no order confirmation. So now I’m down €40 and they “cant help me because I’m not found in the system”. Even though I send them a screenshot of the bank payment.

The solution was “try to buy it again”. Maybe first pay me back please before I spend another €40.

September 19, 2025
Unprompted review
Zazzle NL logo

Reply from Zazzle NL

Hi Amir,

we are sorry to hear about the issues you have been experiencing.

Please note that if you are not completing the order on our site after entering your payment method, the order does not complete. Any charges you may be seeing will be dropping off.

We would also be happy to look into this further and recommend that you contact us under [email protected].

Kind regards
The Zazzle Team

Rated 1 out of 5 stars

Very disappointing

Very disappointing. Never received the order; placed an order 6 weeks ago. I have mailed them 4 times that I want a refund, but I get no reaction.

September 11, 2025
Unprompted review
Zazzle NL logo

Reply from Zazzle NL

Hi Hanneke,

we are sorry to hear that you have not received your order.

I have checked our records and can see that our Customer Care Team has replied to your Credit request on Aug 21st.

I can also see that you have been compensated for your lost order. If there are any further questions, feel free to respond to our emails and the team would be happy to assist you further.

Kind regards
the Zazzle Teram

Rated 1 out of 5 stars

I designed well over 3000 products with…

I designed well over 3000 products with this company since November 2024. Very good quality products some of which people known to me and my friends bought. Even up to now, those products are up for sale on Zazzle some of which are well over £100 per item. I have taken screenshots for evidence. Of all those products, I have never received one single penny. I am beginning to suspect that they could be some scammers in that company

July 4, 2025
Unprompted review
Zazzle NL logo

Reply from Zazzle NL

Hi Ven,

We have received a bit more information so we can locate your account and look into this for you.

Looking forward to your reply.

Kind regards,

The Zazzle Team

Rated 1 out of 5 stars

Beware of massive import troubles

The goods were sold from an EU website so import taxes etc should, as per EU law, be paid by the company. I was told by the customs that the paperwork with the shipment was incomplete. I had to provide an EORI number or VAT number. Those are nowhere mentioned on any of the websites or invoices. I managed to find a VAT number for ZAZZLE IRELAND but it turned out not to be correct.

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

The bright color that I've ordered is…

The bright color that I've ordered is so dull, that it is almost greyer than my grandpa.

Also the cards are crooked because it was not cut in proper alignment. And the paper quality is shit, some of the edges are damaged.

December 19, 2024
Zazzle NL logo

Reply from Zazzle NL

Hi Jeff,

I am sorry to hear that you are not 100% satisfied with your card order. Someone from our customer care team will reach out to your shortly via email. Please feel free to reply to that email and we will be happy to help!

Kind regards,

The Zazzle Team

Rated 1 out of 5 stars

Poor Customer Service

I had previously ordered from them and was very satisfied with the product; however, I tried to order from them again and while they had a legit reason not to make the product, they neglected to inform me they canceled my order which was a gift I needed by a certain time. Luckily, I looked online to see the update, but when I asked what happened to my order, they indicated I was lying by saying it must ended up in the spam folder which is BS because I specifically searched both the inbox and spam for any Zazzle emails. Just own up to your mess up, not blame your customer.

August 7, 2024
Unprompted review
Zazzle NL logo

Reply from Zazzle NL

Hi Stephanie,

I am very sorry to hear that you are not 100% satisfied with the service provided and that you did not receive a cancellation notification.

Please feel free to reply to the email that was sent to you on 08/07/24 and we will be happy to assist!

Kind regards,

The Zazzle Team

Rated 1 out of 5 stars

now I think it's very bad how you…

now I think it's very bad how you distract people with your beautiful photos on the internet.
I very much regret ordering my business cards from you.
never again and I'm going to write a review about that. it's just child's work, which I could also print at home. but thanks anyway. look at the photo and you will see the real difference,

May 13, 2024
Unprompted review
Zazzle NL logo

Reply from Zazzle NL

Hi Djay,

I am very sorry to hear that you are not 100% satisfied with your business card order. I have requested a bit more information to locate your order so we can assist you with this. Please feel free to reply to the request and we will be happy to help.

Kind regards,

The Zazzle Team

Rated 1 out of 5 stars

I was left with several hundred euros…

I was left with several hundred euros worth of bad quality Christmas paper that I couldnt return. Getting in touch with Zazzle is imposible and my mutiple requests for the returns was simply ignored. I will never use this site evet again.

December 18, 2023
Unprompted review
Zazzle NL logo

Reply from Zazzle NL

Hi Caroline,

We are sorry to hear that you are not satisfied with your ordered wrapping paper.

Upon checking, we can confirm that we have no received any requests from you in regards to you order. It is vital that a request is made from the email address you have used to make your purchase.

Our Customer Care Team will be reaching out to you shortly to provide assistance.

Kind regards
The Zazzle Team

Rated 1 out of 5 stars

Very bad experience

Very bad experience. Paid special rate for fast delivery. Package hold I’m airport. No feedback from zzazle. Refuse to return money. Thanks to them missing personalises gift. Not recommend

October 13, 2023
Unprompted review
Zazzle NL logo

Reply from Zazzle NL

Hi Olga,

I am very sorry for your experiencing with your order. I looked into this for you and it looks like our customer care team has assisted you with a refund already.

Please feel free to reply to our last sent email if you have any other questions or concerns and we will be happy to help!

Kind regards,

The Zazzle Team

Rated 1 out of 5 stars

Ordered two tshirts over a month…

Ordered two tshirts over a month ago....emailed several times....one reply....
No refund, no shirts...
They totally suck in my opinion.
Do not rate one star.
Not one half a star.
Zazzle sucks

August 12, 2023
Unprompted review
Zazzle NL logo

Reply from Zazzle NL

Hi there,

I am sorry to hear you are not happy with the service provided. If you could reply to thre email sent to you on 09/09/23, we will be happy to assist with any other inquiries you migth have about your order.

Kind regards,

The Zazzle Team

Rated 1 out of 5 stars

I send thuis cart to some onë

I send thuis cart to some onë .
De front Office the card was amthy no Greek card.
Inside i hope the tekst wherry Good.
En Shell get 2 enveloppe….
I spend 10€ for Notting

April 11, 2023
Zazzle NL logo

Reply from Zazzle NL

Hi Ingrid,

I am sorry to hear that you did not receive your card. Someone from our customer care team will reach out to you via email. Please feel free to reply to that email and we will be happy to help!

Kind regards,

The Zazzle Team

Rated 2 out of 5 stars

Images were not cut correctly

Images were not cut correctly, white lines shown on the images

April 3, 2023
Zazzle NL logo

Reply from Zazzle NL

Hi there,

I am very sorry to hear that you are not 100% satisfied with your order. Someone from our customer care team will reach out to you shortly via email, please feel free to reply to that email and we will be happy to help!

Kind regards,

The Zazzle Team

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