Zoolase Reviews 82

I was sucked in by a picture of a hoodie sweater "Norwegian sweater" . What i received was a cheap printed hoodie made of some ugly polyester material. I asked about a return and was told i could re... See more

Ordered a Halloween outfit the first week of October and was told it shipped the next week. Two weeks go by and the shipping number still says label created, waiting to receive package. Was guaranteed... See more

Product is cheaply made, not as depicted, not comfortable, hard molded soles, absolutely nothing orthopedic about this pair of shoes! In fact, hurt my feet more than going barefoot. I was ripped off... See more

Total scam. They signed me up for a "membership" after I bought a dog toy. Took me weeks and a new debit card to fix the situation. They claimed the product was made in the USA and good quality, bu... See more

The Peripheral Neuropathy EMS Foot Massager is an essential tool for anyone managing neuropathy. I use it every night, and the pain relief it provides is significant. It helps with circulation, and I... See more

Anti Barking Device is a great investment if you want to reduce excessive barking. The ultrasonic sound is not disturbing to humans but catches my dog’s attention every time. My dog stopped barking as... See more

These professional hair clippers have really impressed me. The cordless design is super convenient, and the gold color adds a nice touch of style. The blades are sharp and precise, which makes cutting... See more

I thought a mini recorder might not be powerful enough, but I was wrong. This little device picks up even the softest sounds, and the voice-activation feature is a huge plus. It’s really handy to carr... See more

The waterproof smart fitness bracelet has become an essential part of my daily routine. It tracks my heart rate and blood pressure accurately, which gives me peace of mind. The design is sleek and fem... See more

Zoolase came up in a top search on Google for solar tea lights....I ordered some...received a text from my credit card company asking if the order was legit--I responded yes. After completing the ord... See more

I ordered an outfit for my daughter for her engagement party and the customer service lady was rude and disrespectful. She canceled my order without my consent. I called her back and she said to fi... See more

While completing checkout for an order, I most DEFINITELY selected "Thanks, I'll Pass" when asked if I wanted to add warranty and shipping protection. But then it was applied anyway!!!, increasing t... See more

The product did not make it on time. The website stated it was guaranteed to deliver in 3 days. I ordered 3 costumes for Halloween and recieved the shipment the day after. I called customer servic... See more

Your company is a big liar You process payment with a 24 hour cancellation fee so people can’t get their refund My item has still not been shipped from 5 days ago I ordered Customer service re... See more

While the initial contact and communication was OK, the shipping took a very long time and they did try to charge my card multiple times for one product. I even had to have my bank change my card num... See more

I recently ordered a removable, rechargeable heated foot pad for my ski boots. I only placed this order because their website lead me to believe I will get my purchase within about a week. It’s been a... See more

Shady company. Charged me for some warranty that I didn't ask for, the website automatically signs you up for it. Also, they pretend to be an American company -they're not. They're Chinese, like every... See more

I purchased two of the same item. Zoolase canceled the order because they didn't have the product in stock. However, I wanted my money back because I had purchased the items elsewhere. They wouldn't g... See more

I ordered a pair of shoes and got a message saying the order was not placed. I then tried to place the order again and was charge $10 more AND my original order was actually placed. I immediately wrot... See more

They lie on their website. Their website specifically says local express shipping, that's why I ordered from them. Once I ordered, it shows a tracking number from China-of course. I won't be ordering... See more

This is a dishonest company do not order from them! I ordered the squirrel repeller - it does nothing! Then I get repeated 34.99 charges on my credit card from 2 different third party companies - and... See more

I purchased two card shufflers from Zoolase. One of the shufflers had a factory default where the motor was detached and not repairable. They wanted me to ship it back at my expense, charge me a rest... See more

Zoolase goods was seized by USPS, counterfeit postage. My Account was charged and I reported it to my credit card company. So much of this BS is going around, SCAMS, be careful who you are buying fr... See more

On September 1, I placed an order for a Halloween costume $35.99 for my niece. During checkout, I opted out of the $9.95 Ultimate Protection, but I was charged for it anyway. I called to complain... See more

I ordered a squirrel proof bird feeder and received a worthless cheap knockoff that was half the size shown. It was supposed to weigh 5 lbs and barely weighed 8 ounces. They accept returns but package... See more

Scam site. They will ultimately offer you half price to not return the crap you bought from them. If you want to return it they will charge you a restocking fee which will not be worth paying. And you... See more

Many weeks ago, I ordered two of a supposedly bee-proof hummingbird feeder from this company. VERY BAD IDEA. The second one never arrived. The one I did receive is is about 2.5 inches x 3.0 inches.... See more

I ordered 1 item, once from Zoolase at $15.19, 1st they triple charged my card, which they did fix and reverse BUT now,for the last 2 months I've gotten random credit card charges from the company.... See more

I ordered a cat toy at the beginning of July, 2025. First, I am charged $9.95 extra for insurance which I never agreed to. Now i am waiting for the cat toy and it is now 8/4/25 and I''ve talked to s... See more

Ordered a laser cat toy and it came yesterday after waiting since July. Zoolase was communicative during the process but the item did not match the picture and was just a cheap immitation after waiti... See more

Ordered urban sneakers from them. They said they were coming from Texas in several days. Three weeks later got the shoes (wrong size and they do not fit) and the quality was not good in addition to... See more

The Snuggle baby Otter toy on Zoolase does not come in a box like Fischer Price toy whicj is the right way to wrap a gift. It comes squished up in celephane wrapping and does not have as many featur... See more

I ordered a pair of Motorcycle Boots, Absolutely terrible product. And they have attempted to charge my debit card 3x. DO NOT ORDER anything from these people.

Wow! What a shaky company. Didn't the clock I ordered for two weeks. Then two arrived, one without instructions; the other with a broken part. The one that had instructions couldn't be deciphered. The... See more

This fast heating blower has become a must-have for me in the winter. It’s compact, easy to use, and provides warmth very quickly. I like the fact that it can also be used for cooling. The 360-degree... See more

How about an update on my order? The website doesn't offer delivery dates. Ordered on 11/2 and on 11/13 still waiting. A real lack of correspondence.

I was skeptical at first, but I decided to give it a try after nicking my neighbor’s car with my door. The strips were easy to apply and actually blend in with the car's paint. hey’ve already saved me... See more

Advertised “Iceland wool sweater out of Dallas TX. What I got after three weeks was 100% acrylic sweater out of China.

THIS SITE IS A SCAM. You will be charged for things you didn't order. There will be several vendors handling your order and you will not get any help from any of them. They will delay, delay, delay u... See more

I ordered a jacket it took over a month to get it- and it doesn’t even fit! I called for a refund & return and was told to keep the jacket and they want to give me a percent of my payment. Make that m... See more

I ordered two items about a month ago that was supposed to arive in about a week. After a week I received an update that the item is in Chicago and then nothing. For last three weeks no update or any... See more

Ordered a Michael Myers Mask from the 2018 movie. What they sent me wasn't anything close to the Picture of the Mask they Advertise.

worst customer service ever. I mean it was crazy this lady (the manager) was yelling at me when I was just trying to get my order. never using this again.

I recently purchased an air conditioner from a website, and shortly afterward, unauthorized charges began appearing on my bank account , including a $45.96 debit from zoolase company, which I h... See more