Review of Approved engines ltd


Rated 1 out of 5 stars

I'm trying to buy a 1.0 engine from…

I'm trying to buy a 1.0 engine from this company and as its on the change over year I wanted a quote after speaking to someone to make sure it was the correct engine. It took over 4 attempts and over a week for me to finally get a call back from Adam who is the only person in sales to give me the quote. My customer is happy with the quote and I want to order the engine so back on the phone to try to give this company my business yet I need to speak to Adam again, after another 4 phone calls and 3 days later I still haven't been able to order the engine. I cannot believe how this company treats its customers and this is before they've even taken any of your money. Can you imagine if you had an issue with one of the engines they had supplied. My advice is to stay away and find somewhere else.

May 14, 2025
Unprompted review

Reply from Approved engines ltd

Hi Daniel

We are sorry for not getting back to you sooner adam has been doing his best at catching up on calls he was off last week and off Monday due to his son being born .

He has been doing his best to call as many customers back as possible and you have simply slipped the net .

We really disappointed to receive a bad review when you haven’t even made a purchase, we will had sent you an invoice with a payment link allowing you to place the order online .

We are working on growing our tele sales team to cope with more in bound calls as we do have vast amounts at times .

If you change your mind please feel free to contact us and I’m sure we can offer some good will to apologise for any contact delay .

Kind regards

Approved engines