Approved engines ltd Reviews 24

Absolutely wastes of money bought a yn2x engine for a ranger lasted 800 miles refused to warrent the engine because I didn't replace the dpf took the engine to be rebuilt elsewhere, it had been rebuilt with used crank bearings rockers etc even the head gasket was re used and siliconed on absolute joke definitely not a £3k recon job!

I received wrong parts. They sell fake engine part. Claiming to be supplying good and quality parts .they are call centre service also shit .full of lies .No go area full of scam "Adam

Very disappointed with this company. We didnt want to purchase an engine off ebay and decided to use an engine company instead. How wrong was I!!!. Purchased engine and gone confirmation that we had purchased it.Then nothing!
I rang 3 times to chase it was told i would get tracking details, nothing came. Rang a 4th time and was told i would get a call back and it would be a priority, heard nothing then received an email saying the order had been cancelled!!!!.
Phoned again and was told i should have received an email. No emails were sent. Then i got an email explaining the engine had been damaged in transit. I now have a very upset customer. Engine now ordered off ebay and communication was great!!!
Communication is key people!!!!

Fast delivery and a really helpful team! The 1.0 EcoBoost engine is perfect — my car’s back on the road and running smoothly. Couldn’t have asked for a better experience.

Fantastic Service until an issue.
We bought 3 engines in 1 go at a cost of £4593.
The first engine we fitted was fine, the second one has an internal fault. Relates to timing but the timing has been checked 3 times and is perfect. We as a garage, suspect the variable valve timing system is from an old engine and faulty. However, when Adam at Approved Engines was asked for support, he kept ignoring me and I had to keep pushing for help. Unfortunately, I am now £1500 down, no fix to this engine and had to buy another engine for £1800 plus the labour hours commited to taking the faulty one back out and fit another one. Would I use Approved Engine again? Probably not, happy to take all the money but not interested when there is a fault. Could have easily been resolved if they would talk to me.

With this issue still not resolved despite nearly a year since there engine blew its head gasket after just 3 months use. Calls and emails are totally ignored even after taking action. DO NOT USE THIS COMPANY.
There warranty is worthless as is any promises they make.
I haven’t even had so much as an apology and they are still not responding to there own complaint arbitration authority

From start to finish the guys have been brilliant form my initial phone call till picking up this morning, even did a spot weald I wasn`t expecting. Thanks for everything.

AVOID - do not use!!! Sent out used parts, damaged and broken with bits missing. After multiple phone calls and emails and being totally ignored I am now leaving this review!
Adam the Director does not return any phone calls! I still have the part here with bits still missing and I’m just under £90 down!
Don’t even bother with this company!!

I bought a remanufactured/new 1.0 EcoBoost engine with 12 months warranty last August and had problems with the engine management light from the get go. My registered mechanic went back and forth with Approved Engines’ advice but nothing worked. After lots of phone calls and emails (a very difficult Company to get hold of) Approved Engines Ltd agreed to have my car to look at, which luckily my breakdown could take it to them. This was in Jan/Feb 2025. The guys in the garage were friendly however, after paying out £100+ travel costs to collect my car, I drove it for 3 weeks and the same issue came up again with the engine management light, the same diagnostic. Again, lots of emails and phone calls but I’ve heard nothing back since then. I drove my car very little between last August -Jan/Feb due to the issue, but I’ve not been able to drive it at all since March. As well as the stress this is causing, I am at a financial loss. I’ve had no choice but to take this further. Approved Engines, for the money I have paid I would just like a working car please..

Purchased a set of injectors for a 2.0 ecoblue transit, few months later van started sounding and running rough, had it looked at and diagnosed faulty injectors, contacted them twice and told Adam will call me back but nothing from them even though they come with 12 month warranty, had to go and spend £900+ on a new set, not happy and will be seeking advice

I purchased a Ford focus ecoboost from a garage ( Approved Motor Group Ltd) owned by the same guy who owns this Company in Nov 2023. I Was told a recon engine had been fitted by this Company as he owned both the garage and Approved engines Ltd. This was confirmed by Company House. The car came with 6 months warranty however all requests for warranty documentation were ignored. Engine loses coolant and has done from day 1 and also engine light has always flagged a emissions issue from Bank 1. Also has an oil leak. All these faults were within the so called 6 months warranty period. Tried calling only to have calls ignored. Sent emails with photos but again all ignored. I even posted a letter to the premises directly for the attention of the director who signed for the letter but once again this was ignored. The engine issues I have certainly seem to reflect other reviews on here as well as the non existing customer service and warranty. Definately avoid these cowboys.

I'm trying to buy a 1.0 engine from this company and as its on the change over year I wanted a quote after speaking to someone to make sure it was the correct engine. It took over 4 attempts and over a week for me to finally get a call back from Adam who is the only person in sales to give me the quote. My customer is happy with the quote and I want to order the engine so back on the phone to try to give this company my business yet I need to speak to Adam again, after another 4 phone calls and 3 days later I still haven't been able to order the engine. I cannot believe how this company treats its customers and this is before they've even taken any of your money. Can you imagine if you had an issue with one of the engines they had supplied. My advice is to stay away and find somewhere else.

worst service from an engine company i had to call them non stop, and i mean non stop hitting redial for a hour to corse them enough hassle to actually put me through to who i needed to talk to. they dragged this out over 4 days costing me £1000 total im a hire van for my customer when it could have resolved in 2 min phone call. as they caused unnecessary costs im now having to issue a court summons in order to cover my costs. as a experienced owner of 2 garages id advise to not use this company for replacement engines.......

we purchased an engine for a ford transit in november 2024 and have had issues since delivery, on delivery we found the engine was different, the hole in the block was missing for the oil pump solenoid. they advised this was normal and that to fit away. i had a call with them as id already confirmed with ford this was the incorrect engine, they assured me its correct and they fit these without the sensor all the time. i advised there is no way this could work but again they assured me it would, following there advice we fitted it and as i said would happen we had a fault for open circuit on the pump solenoid and a engine warning light, so we did not have to remove the engine again i has to then rewire and by bypass this solenoid which i was not happy about but was left with little option. 2 weeks later the van returned for post engine replacement checks and we found the coolant level had dropped around 100ml, we topped up and checked for leaks and non were found so we put this down to possible air in system escaping and advised the customer to keep and eye on the level and advise us if the level drops again, the van was returned to us in january as the customer had to top up the level 2 more times, we inspected once again and found no external leaks but there was soot in the coolant system, a hydrocarbon test confirmed there was exhaust emission getting into coolant system. we put this down to a faulty egr cooler as we believed there is no way the head gasket could be leaking on a newly reconditioned engine. we fitted a new cooler and seent the customer away and once again advised to monitor, now at this point in hindsight we should have carried out the hydrocarbon test again but having confidence that a new engine would not be faulty we didn't. the van came back i march and we found yet again there is carbons in the coolant system, the customer explained there still losing coolant at the same rate as before but they were too pissed off to come back again, after a lot of checks done our end it clear the head gasket is leaking, to prove this we have had to pressurize the system and remove injectors to inspect with a scope, coolant is leaking into cylinder 1, although the leak is very small this should not be a happening and has clearly been an issue since day one. this van has now cost me a fortune due to the issued cause by approved engines.

after leaving this review which is a honest description of my experience with this company i have now received this from them threating to take me to court.

hi steven

i contacted you via email with in a very fast period and even attempted to start a warranty claim process .

you repeatedly called and abused staff members on the telephone and when i did call it was near on pointless as there was clearly no conversation to be had .

we are more than willing to help our customers if they are willing to communicate which you wasn't only by the means you chose .this matter was clearly very simple an email more than fairly would have rectified.

if you do not remove your review we will take this further the engine has been fitted for over 6 months you accepted the engine at the time and continued to fit the engine .

and clearly the egr cooler has been replaced which could of been the issue in the first place we have had no contact since fitment at all .

please remove the review or we will hand this to our solicitor monday morning as its totally unfounded and untrue .

regards

Adam culwick

Could not thank enough for Approved engines team for sorting my Discovery they did an outstanding job on it. The staff very helpful and knowledgeable. Will always be back there to get my car done.
Thank you Adam and the team.

Found these guys online and decided to drive the 100 miles from my home in East Sussex up to Sudbury to have the wetbelt changed on my 1.0 ecoboost. Adam and team were very helpful and responded to my online queries promptly. Job completed in 24 hours - kept me informed of the progress of the job throughout the day. Considerably cheaper than ANY garage quoting near my home. Would highly recommend and will be visiting them again in 4-5 years to get wetbelt done again!

Excellent service, the guys at Approved engines fitted me in very quickly and did a top quality job at a very good price.
Will definitely go back when MOT and service is due.

Replaced my old, tired engine with one from these guys and noticed the difference immediately. More power, better MPG, and smoother acceleration.

Complete nightmare

Bought a recon ecoboost engine from these guys, they left a timing gear loose resulting in the engine lasting only a matter of miles before a cam correlation code came up

Really difficult to get any kind of response regarding warranty work, having to jump through so many hoops

They refused to cover it under warranty despite proof / pictures, offered £300 good will refund... never received that ether

Had to spend £800 at a local ford specialist to replace wet belt and associated cam gear parts

The company is very quick to invoice you and send out engine which was very well packaged on a pallet with the engine wrapped inside and was in a secure crate along with all the relevant gaskets .
Once the old engine was ready to go back again one call and it was picked up very smooth and efficient operation.
I did have a problem with the engine which was sorted by a call and a warranty claim which was paid in full.
Well done approved engines for a quick and professional service.

Warning Warning ⚠️
Ordered and paid for a ford 1.0 ecoboost rebuild kit.
After many phone calls and emails they finally sent an email back saying that it was now sent they would email the tracking number, total lies.
I've tried contacting them 4 times since and every time promised a callback with update. Never got 1.
I've now asked for a refund , I wonder how that will go
Honestly people stay well clear of this firm.
They have now replied to this review and for them in super quick time.
Unfortunately they have sent an email stating the order is cancelled but refund not issued, and it has not been issued.
Although they still say the order is with DHL but no tracking.
These people have no clue.
I have now received a refund.
If the goods now arrive I will pay them and remove this review, if the review is still up there is no parts.