Hello,

Thank you for your message, and I’m sorry for the mix-up with your order as well as the delay in our response. I can imagine how disappointing it must be to receive the wrong item and to wait several days for an update.

Rest assured, we are prioritizing your case so we can resolve this quickly. We’ll arrange for the correct gloves to be sent out to you once we receive your return and will provide return instructions for the jacket you received by mistake.

If you have any other questions or need further assistance, please let me know—we’re here to help!

Romain - Hardloop