I want to start with the only positive which is the garments we’ve now received as the exchange are beautiful but to get the exchange within their 30 day policy was an absolute ride of constant emails me having to show them that ACCC’s regulations just so that I could get an exchange for an item that they deemed faulty in writing to me. I still have this email if you need to see it.
You try so hard to support local businesses and then they make it so difficult to exchange an item they deemed faulty by their supplier and was exchanged within their 30day policy.

Then we had to wait weeks for the new items in exchange. It’s a shame, because they’re Melb based and I love that!! But given my experience I’ll never refer anyone to them again.