Review of GeckoCustom


Rated 1 out of 5 stars

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!! Their size charts for shoes are wrong! I wear a size US 7 in women's shoes. That is a size 38 in Asian sizing for women's shoes! They sent me a size 39/40 which is a size 8 to 8.5 in women's shoes! They are not willing to refund my money or redo the slippers after I paid nearly $40 for these slippers! They are money hungry crooks! Save your money!!

January 27, 2026
Unprompted review

Reply from GeckoCustom

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email help@geckocustom.com with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.