DO NOT BUY SALT!!! I went to the store asking for a ONE MONTH!! prepaid plan, but the salesperson pushed me into a monthly contract instead. I agreed, without being told that there is a 2-month cancellation period and that I would be forced to pay 3 months in total. This is misleading, dishonest, and unacceptable. SALT NEVER AGAIN!!!
November 13, 2025
Unprompted review
Reply from Salt Mobile
Hi Soren, thank you for your review. We’re sorry to hear that you were dissatisfied and wouldn’t recommend us. Customer satisfaction is our top priority, and our sales team is trained to interact with customers in a respectful and professional manner. We want to emphasize that it is never our intention to pressure customers, and such behavior does not reflect our advisory standards. Monthly contracts have a 30-day notice period at the end of the contract, not 60 days as you mentioned. We would also like to point out that the notice period is specified in the contract, which you have read and signed. The minimum contract duration for monthly contracts is therefore 1 month. If you have any questions about this, feel free to reach out to us via email at [email protected]. Best regards, Sarah