United Kingdom
Review of Nutrition Geeks
Lots of info on products and delivery is quick
Reply from Nutrition Geeks
Hi Pamela,
We appreciate your positive feedback. We're so pleased you found lots of info on products and that our delivery service was quick. Thank you!
Regards,
Nutrition Geeks
Review of Bob
BoB customer services reached out after my review and were extremely helpful. First class customer service. Wanted to buy this as a gift but there was no option to buy to try before signing up for a subscription at the "special offer". I did message the company and got no response, never the less I did buy this to try it and my son seems happy with the product so far, only issue is if the product is dropped or knocked out of the holder whilst in the shower the soap breaks and cannot be put back into the holder and is therefore just another bar of soap.
Reply from Bob
Hey Pamela, thanks for taking the time to submit this review. We really appreciate the feedback.
We sincerely apologise that your request had gone unseen - I've had a look on our end but we have not received any emails from you on our side, and so your request may have not reached us correctly. We apologise for any inconvenience caused by this.
We do have a one-time purchase option available on our website priced at £30, which allows you to place an order without activating a soapscription. Our pricing of £15 is a special offer for soapscribing, and so choosing this purchase option will activate a soapscription with your order.
Bob shouldn't be dropping any bars though, and so we'd like to ask if you could please reach out to us at [email protected] so that we can get this sorted out for you.
Much love,
Bob
Review of Car Care Plan
Warranty would not agree to the labour time that the garage charged to do the work so I had to pay the difference.
Review of Tropic Skincare
Reply from Tropic Skincare
Hi Pamela,
Thank you for your review.
We are so sorry to hear of your disappointment with your order.
Your feedback about your experience is incredibly important to us, we'd like to get some more details. Using the details connected to your delivery, we are going to pop you an email, it might dive into your junk/spam.
If there's anything else we can even help you with, or you would like to feedback to us directly, you can also pop us a call at 0204 538 7600, or use the Chat function on our website, we are available 8-7 M-F and 9-5 at weekends, we will be able to help you there and then!
Love Rebecca @ Tropic xxx
Review of ArrowXL by JP Home
Was kept up to date, and delivery was made on time very pleasant and accommodating
Reply from ArrowXL by JP Home
ArrowXL always appreciates customer feedback and we would like to thank you for leaving us a review. We will ensure that your feedback is passed on to the relevant department. Kind Regards,
Review of Millie's Cookies
Really easy to order and was delivered the day it said it would be. Only slight negative was the confirmation date and time of delivery email came through after the cookie was delivered so I didn’t know when to be home sort of thing but I don’t blame Millie’s for that. Cookie in perfect condition and will be enjoyed!
Reply from Millie's Cookies
Hi Pamela, Thank you so much for your lovely 5⭐review! We hope you enjoy your cookie! Aimee@Millie's🍪
Review of Chemist4U
Reply from Chemist4U
Good afternoon, Pamela.
Thank you very much for taking the time to leave a review. We are delighted to hear that you were happy with the service received. We look forward to your custom again in the future.
Kind regards,
Robyn
Chemist 4U
Review of PANDORA UK
Parcel not received - Text and emails saying parcel delivered but nothing received and Pandora’s answer is contact the courier because they can’t!
Reply from PANDORA UK
Dear Pamela,
Thank you for taking your time and effort to share your feedback here with us on our Trustpilot website. We are sorry to hear that you did not receive your order as promptly as you expected.
We will be happy to highlight this further so the online team can look into this and contact you back with more information.
Again, we apologise for any inconvenience this may have caused.
Best, Pandora
Review of Urban Male Jewellery
Ordered one day here the next - items are good quality and look as they are described. Happy customer!
