I was sent the wrong item
I was sent the wrong item. Even though I quoted all the relevant service numbers on the actual oven, they sent me the wrong Mains lead. Ok, the refund was quick, but despite enclosing a note requesting how to obtain the proper mains connection lead I have heard nothing. Everything is done by computer/recorded messages/robots. Cannot get through to talk to anyone about the problem obtaining the correct mains cable.
Reply from 4ourhouse.co.uk
Dear John,
Thank you for your review.
We are sorry to hear of the issues experienced.
At 4ourhouse we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.
Your comments have been passed to the relevant department and is something we are to investigate internally.
Please accept our apologies for the inconvenience caused.
Kind regards,
4ourhouse Customer Service
