4ourhouse.co.uk Reviews 21,676

The website was easy to use and identify the spares required. Products arrived in a timely manner. Whilst the brilliant videos on YouTube made the job look easy, once we had taken our dishwasher apar... See more

Was recommended this company by a friend after my washing machine glass cracked top to bottom ! Easy to find the correct part & placed a next day delivery, it arrived on time & was extremely well cush... See more

I have been trying to find additional baskets for a freezer for a long tine. Similar model numbers entered into many "spares" sites resulted in a "near" match but with dimensions that wer... See more

The original element split and started to distort downwards into the body of the oven/grill. Searched online for replacement, found these people. Specs matched the original so purchased. Timeline fo... See more

I ordered the wrong part due to misleading google search. This was not the supplier's fault as their website did not show this part for my appliance. As soon as I realised the error, I reported this a... See more

I moved into a new build property and within a couple of weeks managed to drop a freezer drawer. Found the exact replacement drawer at a reasonable price on this site. Also managed to get an ad... See more

Item wasn’t the correct size for the fridge, multiple reviews saying same thing was also not magnetic so didn’t stick even if it had fit. Returned item and then claimed they didn’t receive any return... See more

Very pleased- this is a super service, very straightforward purchase. Item was exactly as described, well packaged and just what I needed, not to mention reasonably priced. Wish I’d paid for faster de... See more

We received excellent advice on the telephone, from a very knowledgeable guy. He found the part number which was hard to find, and advised us us the price, including next day delivery. We said we were... See more

Looking to replace parts for our old Rangemaster cooker. Chat line was very prompt and clear instructions. It’s important to provide the Model and Serial Number so good to have handy beforehand. The... See more

Well I'm wheelchair & house bound & have medication which NEEDS to be refrigerated & discovered my fridge door wouldn't close. So was told quickest way to fix it was order the part online..WORST ZTH... See more

My first order of replacement rubber rings for my Kenwood Liquidiser attachment were far too small for the model. I returned them with a photograph showing just how much smaller they were. I was asked... See more

Oven Element. Used them before. Again great speedy delivery. However repeated very poor packaging with the terminals penetrating the box resulting in slight bending - obvious danger if installed! Tr... See more

Wrong part was delivered, packaging had 2 different part codes on it. Emailed contact provided, this is where it goes wrong….. Got one person saying ‘sorry, no need to return wrong part and a ref... See more

Having delivered an incorrect Oven Door Glass, It's the way a company reacts to a problem that sorts the good from bad. 4ourhouse went straight into top gear. arrange for the incorrect door to be co... See more

Positive experience... easy process from start to finish. No difficulty finding the items I needed, really efficient delivery times, items exactly as ordered. As a result of being able to find genuine... See more

Found the required parts to fix a washing machine in no time at all - just needed the model number. Accidentally chose the wrong shipping information so cancelled and recreated the order - they... See more

Bought a water container Hoover through 4ourhouse in April 2025, only had it 4 weeks and it's cracked and leaking water. Emailed the company on Sunday 25th May to explain. Got a called on Monday bank... See more

Easy to browse website, brilliant to find the item I needed after a good few years as I was afraid the part I needed may no longer be available and it was very simple to order. Excellent and swift... See more

Item ordered damaged in transit packaging could have been made better. Damaged caused by courier handling in transit. No contact phone number to complain just email to contact which took a couple o... See more

Delivery was via royal mail untracked. There was some confusion regarding delivery. Emailed company and got an email response after 48hours and was told cannot discuss as I am not the account holder -... See more

Bought item on 23rd December paid for next day delivery item was shipped via DPD guaranteed to be with me on 24th. It was 29th when item arrived. Don’t know why anyone uses DPD or Evri they are shocki... See more

Absolutely horrendous. I have been trying for 3weeks now to get parts to repair my washing machine. I have had broken and incomplete parts supplied with days in between emails to customer service and... See more

Ordered one oven lamp for Stoves cooker and received complete oven lamp housing unit suggesting the whole thing needed changing by an engineer , who removed the lamp and slotted in within 2 minutes !... See more

I was sent the wrong item. Even though I quoted all the relevant service numbers on the actual oven, they sent me the wrong Mains lead. Ok, the refund was quick, but despite enclosing a note requestin... See more

We ordered a new bowl for our less than 2 year old Kenwood food processor after the handle sheared off our old one. The bowl itself is fine, but our original lid doesn't fit it. All my attempts to con... See more

Terrible company to deal with. I ordered a part from their website, paid for next day delivery then spent days sending emails to never get a response. No contact phone number, no online chat & say 7... See more

Thanks for the reply. If only an email response had been made then that would make good customer service. Shame it has to be Trustpilot to get action. Part now delivered thanks. Only part order se... See more

On 12/8/2025 I placed an order for 2 packs of hoover vacuum cleaner filters, after several missed delivery dates it appears they have sent my money back on the 8th of December. It is good that they re... See more

The parts I ordered were incorrect for the cooker hood I have despite having the same manufacturer part number. The lights both blew when fitted. I then discovered the lights were rated at 1.5W max... See more

Despatch/delivery is very fast. Prices though (for our fridge freezer at least) are exorbitant, perhaps that goes for any distributor of white goods spares.. Having had to return an item received dam... See more

They do not sell genuine parts. It’s a scam. Same company as e-spares which also does not sell genuine parts. Ordered from one and the washing machine door arrived completely damaged. Ordered fr... See more

Website seemed really quick and efficient. Except the part that was supplied (as per SKU number) is not compatible. Trying to return, Royal Mail site as directed does not have 4ourhouse as a drop do... See more

PROs Easy to find the right filter for our Samsung fridge/freezer on the website. Post order communication was great, and delivery was prompt. Genuine Samsung filter that's easy to fit. CONs Pr... See more

Explained twice that part was for a gas oven. Still sent a part for an electric oven. It takes 24-48 hrs for a reply to an email. So ordering parts takes a long time, as even asking questions means... See more

Product arrived on time & in one piece (it was a glass fridge shelf). Would have been helpful to have known shelf dimensions online (as well as model fit) since we received a mid-shelf, slightly smal... See more

Im an electrician and this was the worst spare part I've ever received. Considering I ordered it direct from whirlpool I'd expect it to be the same as the part that it was replacing. The fixing plat... See more

Total waste of time. The parts supplied did not fit despite being told the parts would fit all models. The Beko Grill Pan Handle would not fit the Grill Pan. The chat lines were not helpful, the info... See more

Initial contact with Screwfix spares difficult because of a glitch in back orders???? When requested spare part was ordered, the wrong part was sent therefore sent back to supplier along with the br... See more

Contact only through email which took days to respond each time. Eventually got the part after being told it was obsolete, which would have rendered the Belling double oven pretty useless. Would have... See more

The replacement mixer bowl lid fits and works well, seems good quality. We had to send email to check size as it appears there are slightly different ones and the web site did not have the specific... See more