Pia Remøy Gudmundsen

Terrible experience. I bought a phone case and screen protector to protect my phone from everyday accidents. After a small drop from a low height, the entire back of my phone shattered — the case offered absolutely no protection.

I contacted customer service and provided everything they asked for — photos, a full explanation, and proof of purchase. After wasting my time and energy, they told me they wouldn’t cover the damage anyway. That should have been made clear from the start.

This comes across as unprofessional and not customer-friendly. There was no real willingness to help, and I will never order from this store again. Not recommended.

Pakken kom etter 1 dag, å klærna var slik jeg ønsket.