Sandie

Contacted JG Pest Control to access for Rats in between my walls. The appointment was made for the following day which was amazing.
Dealt with Ryan who was lovely. He sourced the entry point straight away, then showed me where he thought the route through my house is that the rats are using.
After he laid the bait, he informed me of the next steps, and advised me to book the next follow up appointment.
He answered all my questions and put me at ease concerning the movements of the rats, so I felt better with the knowledge he shared.
He left my house in good clean condition, was kind, polite and friendly.
One happy customer - thank you Ryan.

Honestly didn't think these would work as I'd previously tried another well known brand backed by a Dragon, which hadn't worked, so was little reluctant to try these, but the reviews were really good so thought why not.
Signed up for 4 monthly subscription which was super easy and was shocked how quickly they arrived. They smell amazing, and even better, they genuinely work as promised.
For the first time in my life I have no sweat sneaking out, there are no stains on my clothes and no white marks rubbing off.
I've no idea how these work, but they do and I'm so pleased I took the plunge.
Subscription is for a pack of three to be delivered every few months which can be quickly amended to however many months you choose to suit, you can also swap your scents each time too which allows you to try the whole range. They even drop an email reminder a week or so before to let you know they are almost ready for dispatch!
For me, nothing could be simpler as they arrive in letterbox friendly packaging, and I never have to remember to add to shopping list.
Great concept, great product and environmentally friendly.
well gone guys x

Best switch I ever made was to Octopus.
Clear, concise advice, low priced energy, and super helpful Customer Service who respond to you straight away - which is very rare with any company.
They keep me updated with any movement to energy prices, and offer guidelines to switch or stay.
Honestly, I have never come across a more helpful, low cost company, that actually want to help customers.
Well done Octopus for fighting our corner.

Great company, great cashback on everyday shopping, great customer service.
Get paid to shop my everyday items.
What's not to love about this site!

Ordered a small trampoline for my Granddaughter on a Friday, and they tried to deliver on Monday evening, which was super quick. The only problem was, I was still at work and received a text to say my parcel was delivered.I checked my doorbell footage, and you could clearly see the courier putting my parcel back in her van!
I was shocked, annoyed, upset and worried.
As soon as I got home, I checked all over outside, but nothing was left. I immediately called Amazon (as this was their chosen delivery) they took all of my details and said they would follow this up.
3 days later, and Amazon were telling me over emails they still hadn't contacted the courier! I was now really angry and contacted PayPal to follow this up.
BargainMax, immediately contacted me and offered to refund or replace. I was shocked and amazed by the kindness Bernard offered after the battle Amazon had given me.
I chose for the replacement and it came the next day!
I can't thank them enough for their amazing Customer Service and will definitely use them again.
Thank you once again BargainMax for your understanding and speedy Customer Service.

Love Topcashback. Been using them for years with no problem at all from them.
Had a couple of issues with cashback being declined, but the Customer Service team are straight on the case and gets any issue sorted straight away.
Charlie has been amazing, so thank you so much.

Just wrote this email to The Range which pretty much sums everything up - just wish I could attach the photos - here is the email:

Hello

I appreciate this email will get ignored as most of the staff in your LIncoln Branch are rude, ignorant and arrogant, and most definitely should not be in Customer Service roles.

I've spent literally thousands in your store, along with my daughter, and friends, but over the last couple of years, we have stopped shopping in your store, purely because of the staff you employ, as they are the most unhelpful and arrogant we've come across.

If it wasn't for Dunelm being out of stock, I would never have entered your store again, but the last visit reminded me why we would never go back.

I picked up the below pack of Curtains, which had previously been opened and rammed back on the shelf (the photo's below do not do the state of them justice, as they were dusty as hell, as is most of the stock in The Range, but putting the dust aside, as they could be washed ) they were the size and colour I wanted, but also the only one of that type on the shelf.

I was dreading my next move as I knew what was coming, but thought I'd give it a shot anyway.

I approached the Customer Service Desk, and got a 'ffs, I can't be arsed with this' look, which made me feel like s*it to be honest, but I went ahead and popped the Curtains on the desk and asked if she could check if there were any more in stock, as the packaging was open and they were dirty.
She rolled her eyes, and just said 'No'. I asked again if she could at least just check, and she just said 'There isn't any more'..

Wow, you have a great Customer Service team on that desk, don't you? But wait, it gets better. I then asked, 'Well, as you are adamant there are no more in stock, could you please open these fully to check for damages as I don't want to take them home to have to return them?'

To which she replied ' They've been checked already' So I said, ' oh right, would you be kind enough to offer a discount, considering the state of them then?', I then got the ridiculous smirk off her as she said her one favourite syllable...'No'

Giving up, I asked if I could pay for the Curtains, along with the other items I had in my hand...guess what she said.......'No'.

Feeling like a total idiot and extremely embarrassed with the queues behind me and to the side, I went off to join the queue at another checkout, and when I looked at the Customer Service Desk, I could see her talking about me as she was telling her male colleague, he looked directly at me as she continued to laugh and mock me. The couple who were to the side of me noticed, and asked if I were ok as they'd seen and heard it all, they also commented that she was bloody rude and should not be in that role.

Once I paid for my goods, the male colleague who was with her, was collecting baskets, so I approached him and just said that was totally unprofessional of her, especially mocking me, he agreed and apologised, but I told him he had nothing to be sorry for, as he didn't give any reaction when she was in her element of finding other syllables to use.

And to add insult to injury, after I put my items in the car, I returned to use the loo, and on display, next to the ornaments, were the Curtains I'd enquired about, in the exact size....I so wanted to slam them down on the desk and demand an exchange, but I honestly didn't have the battle in me with that awful woman.

Moral of the story, look at the photographs below, look at what I unpacked. How bad are those Curtains that apparently had been checked!!!!

Could I face taking them back - no, why? I plucked up the courage the following Saturday, but the resting bi*ch face was on that desk again, and I knew, just knew, she would refuse to refund me, so I never went into the store.

After speaking to several people, they have all experienced the same poor poor Customer Service from most of the staff at Lincoln, Not one of them smiles, they all look bored with attitude, and if you ask them any questions, you get short, sharp replies that means, ask someone else.

Your Staff need training, and no doubt this email will be ignored, as along with the staff, Trust Pilot and Google Reviews are shocking.

This will be interesting to see your reply

**UPDATE**
Well the above was written at end of July and I still haven't had a reply to my email, despite their previous comment on here:

''I can assure you that any emails sent to our customer care team are not ignored. We do have a back log of emails so our SLA for answering emails is longer then we would have preferred however we are working through answering a many emails as we can to assist customers as efficiently as possible.''

Damn poor Customer Service, even from the Customer Service team themselves....
Really wish Trust Pilot would let us upload photo's as mine show the actual reality of just how bad this service is.

First time ordering from Funky Hampers and certainly won't be the last.
Ideal presents that anyone would be pleased to receive. I ordered the Giant Retro Bouquet, which was full of sweet chews, lollies and sherberts - the recipient was blown away.
Not only is the presentation beautiful, it's suited to all genders, so you don't have to worry about it being too macho or feminine.
The quality of the products are second to none, and there is definitely something there for everyone.
The website is really easy to navigate and the hampers they have on offer look amazing.
Delivery was super quick and the packaging was boxed to perfection.
Thank you Funky Hampers for bringing a massive smile to someone's face.

Coming home to soaked parcels left in full view of everyone, Yodel just dump parcels anywhere near your property and refuse to leave in chosen safe place.
Electrical items left out all day in pouring rain in driveway, pictures on the box of what it was so they knew it was electric and they still dumped it where it suited them.
I've had parcels dumped in my drive, left outside my front door, left outside my gate, even had one left in my wheelie bin!
I hate it when Company's choose Yodel.
Waste of time sending email with damaged goods as they never respond.
Awful company.
I've just noticed that most of the reviews on here are glowing for some strange reason, search for 'yodel reviews' on here and then make up your mind.