From making a phone call everything was very well explained. Very polite and helpful. Everything very straight forward and excellent communication. Pest Control person text to advise when they would b... See more
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Best pest control service in the UK

United Kingdom
Replied to 88% of negative reviews
Typically replies within 24 hours
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As I stated early I cannot review the work in my attic as I am unable to inspect due to my age! However I had no problems with the men who attended today. They got on with the job and cleaned up before leaving. They were friendly and courteous.
The visit was very positive, the technician was very knowledgeable, helpful and friendly.
Would definitely recommend to others.
This company are friendly, professional and helpful.
I had to organise the service with them from a distance and in between appointments, they were understanding and their communication was fantastic.
I could not be more pleased with the service that I have received.
Scott was on time, friendly and helpful. He answered all my questions and concerns. Scott confirmed the access points, and made a report straight away.
I had quote for the work within the hour, very good!
Chris was very professional and friendly, arrived within the time frame given. Explained the treatment and went out of his way to answer questions.
Ryan was helpful and knowledgeable. He took great care to locate the source of the problem and has given me confidence that the mice will be eradicated.
Robin was very helpful, knowledgable and understood my anxiety having found rodents in my house. He swiftly set traps, reassured me and returned the next day to remove the animal.
JG Pest Control were good, took away a dead squirrel and put lots of traps down, they were (Paul + Alistair) excellent
Chris came to carry out a for our second visit further evidence of mice/ rat infestation under kitchen units he put more bait down and blocked another hole he also checked the sewer he advised to put in a diverter which we have done

Reply from JG Pest Control

Reply from JG Pest Control
Nico was punctual and very pleasant. He was efficient and inspected both the loft and external garage. He re-visited the loft after I showed him the specific lounge wall where I hear the rodents in the evening. He informed me that he had put additional poison down in the relevant loft area. Nico was very polite and attentive. Thank you.

Reply from JG Pest Control
Robin came to my property today after almost a week of playing hide and seek with a mouse. Hand on heart one of the loveliest people I have met. He explained what he was doing at every step, was extremely thorough when looking for the hiding spaces and was incredibly honest which, whilst not always a great thing, in this instance it was. Really set my mind at ease, and a joy to have at the house. Thank you!

Reply from JG Pest Control
I am disappointed with my experience regarding the advertised 6-month guarantee for rodent removal. In practice, I was informed that any further activity must be reported within three weeks of the original treatment for it to be covered.
Within four months of the initial work — and after spending an additional £1,000 on the recommended remedial works — my tenants reported further mice/rat activity. When I contacted the company, I was advised that this fell outside their reporting window and was quoted £325 + VAT for a revisit.
Based on my experience, the 6-month guarantee did not operate as I had reasonably expected and if the mice/rat are reappearing after their recommended works are done that means they did not find the root cause at the first place.

Reply from JG Pest Control
Ashley was knowledgeable and thorough during his follow up visit and we were grateful he took time and trouble to check for the likely source of the problem.

Reply from JG Pest Control
Chris from Pest Control is a highly knowledgeable and well-trained professional. He takes the time to explain every detail of the process, answers all questions clearly, and demonstrates great professionalism in his work. The quality of the service is excellent, and his experience is evident at every stage. I am very satisfied with the work carried out so far and truly appreciate his dedication. Thank you very much, Chris!

Reply from JG Pest Control

Reply from JG Pest Control
There was some confusion over the charges initially, but after speaking to customer services this was rectified very promptly. Very relieved they are a trustworthy and honest service.
The serviceman that came out was very friendly and helpful also.

Reply from JG Pest Control
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