JG Pest Control Reviews 22,581

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, knowledge, and professionalism. Consumers highlight the team's supportive and thorough approach, noting how easy it is to contact them. People appreciate the clear explanations provided during phone calls and visits. Reviewers are also impressed with the service provided, particularly the quick response times and the efficiency of the technicians. Consumers mention the thorough inspections and the helpful advice given to prevent future issues. People value the friendly and understanding attitude of the staff, as well as their willingness to answer questions patiently and address concerns effectively.

Based on these reviews

Rated 5 out of 5 stars

From making a phone call everything was very well explained. Very polite and helpful. Everything very straight forward and excellent communication. Pest Control person text to advise when they would b... See more

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Rated 5 out of 5 stars

Ryan who attended today as our second visit, was very thorough and professional. Our deceased furry friend had fallen down a sealed chimney shaft in the loft, retrieval was quite difficult, but Ryan... See more

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Rated 5 out of 5 stars

Robin Grist came out this morning to do an inspection to confirm our report to Pest control that after initial bait boxes being reloaded on the 2nd visit that there has been no evidence of rodent acti... See more

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Rated 5 out of 5 stars

Really impressed with the service I have received from JG Pest Control. Today Chris came to my house, he was extremely helpful, professional and friendly. The whole team here have been amazing, easy t... See more

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Rated 5 out of 5 stars

Very thorough follow up by Gemma.explained everything that had happened. Checked garden areas and outside areas.very kind and understanding attitude.gemma was very professional and polite.verified nex... See more

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Rated 5 out of 5 stars

Very professional and knowledgeable. I contacted JG Pest Control on a Sunday morning and 2 hours later, Ashley was with us. One price for three visits, so you know how much it is going to cost. Nothin... See more

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Rated 5 out of 5 stars

We just had our second of three visits by our JG Pest Control technician, Chris. He was efficient and reassuring that the rodent problem is improving and should be resolved by his next visit in 3 wee... See more

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Rated 5 out of 5 stars

Jamie came to do a site survey of our main drain with a view to fit 2 one way valves or ‘rat flaps’ at our property. He was very professional & returned two days later to carry out the installati... See more

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Rated 5 out of 5 stars

Nico, the technician, sent an early email then a message giving his time of arrival and was spot on. Once in the property he had a good look round, asked pertinent questions and then we started to fin... See more

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Rated 5 out of 5 stars

Alex arrived on site as arranged with his head office. Surveyed the house and was helpful and constructive with his advise. Explained the process of leaving bait in concealed boxes and discussed fol... See more

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Rated 5 out of 5 stars

Anthony was very, very thorough checking both inside my bungalow, my garage and outside the home. He was kind and very patient explaining carefully about the various issues that were causing my probl... See more

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Rated 5 out of 5 stars

When things go wrong, you need good people in your corner. The staff at JG Pest Control have been excellent from beginning to end. The team in the office, including Evie and Adam, helped us organise o... See more

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Rated 5 out of 5 stars

Friendly, professional and helpful visit handled by my husband as I was out. All satisfactory as far as action taken though I doubt the rats have entered via the repaired roof as it’s just a cosmetic... See more

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Rated 5 out of 5 stars

Gemma was fantastic, such a contrast to the last operative who came to sort out the mouse problem and was useless, just talked himself and quite frankly his personal hygiene left a lot to be desired... See more

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Rated 5 out of 5 stars

The service that Nico provided on the 2nd February was top notch. He was friendly and even those the reason for the visit wasn't pleasant, he made it a great service, even when dealing with our next d... See more

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Rated 5 out of 5 stars

After speaking with a member of the JG Pest team about our suspected Glis Glis issue in the loft, Billy arrived onsite within half an hour and got stuck in straight away. Billy carried out an inspecti... See more

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Rated 5 out of 5 stars

Had a great experience with JG pest control, customer service was very polite on the phone and he gave myself and my sister time to discuss the quote with no pressure. We had a visit today with Ryan,... See more

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Rated 1 out of 5 stars

We are awaiting our third visit, after two very quick initial visits where the agent advised he would not be looking under our insulation to find potential access points, we have today waited in a... See more

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Rated 5 out of 5 stars

I feel the communication that customers need is second to none. Excellent. Paul who did the actual job was quick and extremely helpful. Blocking up holes where he could and did say if I found any more... See more

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Rated 5 out of 5 stars

If I could give JG Pest 10 stars I would. Steve Thomas came today to do a Prep Test, he was helpful and kind and super efficient, my family and I have been so stressed. My husband has Frontal Temporal... See more

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Rated 1 out of 5 stars

CAUTION! They guarantee their heat treatment will eradicate all stages of life of bed bugs... well 7 months and counting.. 2 heat treatments, 6 full house sprays .. and still not eradicated. Some... See more

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Rated 4 out of 5 stars

Rang JG Pest Control after finding some evidence of mice in our kitchen. They responded very quickly and Alex visited us the same day to assess the situation. Was able to access all the points of poss... See more

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Rated 5 out of 5 stars

Danny was brilliant from start to finish. He was polite, professional and really thorough throughout the whole process. He took the time to answer all our questions and helped put our minds at ease, k... See more

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Rated 5 out of 5 stars

Contacted JG Pest Control to access for Rats in between my walls. The appointment was made for the following day which was amazing. Dealt with Ryan who was lovely. He sourced the entry point str... See more

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Rated 5 out of 5 stars

Luke communicated well, also very polite and respectful of me and my home. He did very thorough survey of my property and explained all his findings to me and the treatment he had done at his first... See more

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Rated 5 out of 5 stars

Miles turned up by 8am and promptly got to work putting down more poison in loft and checking all of several manholes to our system. He also found a hole which would provide a direct access to wal... See more

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Rated 5 out of 5 stars

Would just like to say I have had great service today from Nico and the gentleman that came last week which I unfortunately do not have the name of. Both were very knowledgeable and professional as w... See more

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Rated 5 out of 5 stars

Loft clearance, disinfection and installation of new insulation. Excellent work. Arrived early, worked socks off all day, neat and tidy and the loft looks brand new. Provided updates as to what was fo... See more

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Rated 2 out of 5 stars

I paid for the full treatment for a rat problem. Bait was laid on the first visit and nothing else done after that. I asked for blocking work (as this is advertised that they will block all entry and... See more

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Rated 5 out of 5 stars

Same day visit. Brilliant back office performance, with Emily answering the phone before 8am and obviously being very well informed about wasp eradication. Harry arrived in the window we'd been given,... See more

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Rated 5 out of 5 stars

We had mites on our coffee vending machine the day before Christmas and I struggled to get a pest control service to come out Christmas Eve. Kurt the technician came first thing Christmas Eve providi... See more

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Rated 5 out of 5 stars

GOOD PRICING FOR THE JOB, ON TIME ARRIVAL TO START BUT COMPLETION OF WORK DELAYED DUE TO BAD WEATHER. RETURNED ON THE STATED DAY TO FINISH OFF WITH THE WORK CARRIED OUT BY JAY SEABROOK WHO WAS VER... See more

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Rated 5 out of 5 stars

Alastair made his 2nd visit to follow up. Checked the areas that had been baited for any fresh activity and renewed empty bait trays. Sealed up previously identified access points. As on 1st visit, h... See more

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Rated 5 out of 5 stars

Great to meet Mr Backx J G Pest Control operative.He is a pleasant and knowledgeable gentleman. Hopefully our problem (Rat in loft) has been sorted.Look forward to seeing him in 4 weeks for follow up... See more

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Rated 5 out of 5 stars

Very easy from initial booking through to first appointment. Mike was on time after having text to inform me if arrival time. Very friendly and knowledgeable. Hopefully bait left will do the trick... See more

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Rated 5 out of 5 stars

Vey knowledgeable staff and quick service. The technician, Dominic, who came out today was very friendly, helpful and explained everything. He checked all the rooms thoroughly, closed small holes, che... See more

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Rated 5 out of 5 stars

Ben was very professional and carried out a thorough investigation of the mouse problem in the flat. He identified and filled in some holes that could potentially be how they’re getting in. He’s also... See more

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Rated 5 out of 5 stars

Very thorough follow-up visit today from Aaron, JG's technician. He picked up on a number of things that weren't addressed first time round and we are very confident of a successful outcome. Very po... See more

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Rated 5 out of 5 stars

Good service from JG Pest Control. Phoned them in the morning having discovered a mouse problem. They arrived later the same day We had actually managed to trap the mouse, but they checked the propert... See more

Rated 5 out of 5 stars

Gemma recently visited my property. This was the 2nd visit. She was extremely thorough & gave great advice. She located areas of concern which the officer from the 1st visit hadn't located. She spent... See more

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Rated 5 out of 5 stars

Mike was polite and pleasant, and listened to our concerns about a possible rat in our pipes/wall cavities over the past few weeks. He addressed these concerns thoroughly, providing prevention tips f... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

As I stated early I cannot review the…

As I stated early I cannot review the work in my attic as I am unable to inspect due to my age! However I had no problems with the men who attended today. They got on with the job and cleaned up before leaving. They were friendly and courteous.

February 12, 2026
Rated 5 out of 5 stars

Very pleased with the service

This company are friendly, professional and helpful.
I had to organise the service with them from a distance and in between appointments, they were understanding and their communication was fantastic.
I could not be more pleased with the service that I have received.

February 12, 2026
Rated 5 out of 5 stars

Seal access points.

Scott was on time, friendly and helpful. He answered all my questions and concerns. Scott confirmed the access points, and made a report straight away.
I had quote for the work within the hour, very good!

February 12, 2026
Rated 5 out of 5 stars

Great Company

Chris was very professional and friendly, arrived within the time frame given. Explained the treatment and went out of his way to answer questions.

February 12, 2026
Rated 5 out of 5 stars

Robin was very helpful

Robin was very helpful, knowledgable and understood my anxiety having found rodents in my house. He swiftly set traps, reassured me and returned the next day to remove the animal.

February 11, 2026
Rated 5 out of 5 stars

Mice rat infestation

Chris came to carry out a for our second visit further evidence of mice/ rat infestation under kitchen units he put more bait down and blocked another hole he also checked the sewer he advised to put in a diverter which we have done

February 12, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very polite and friendly and efficient

Very polite and friendly and efficient

February 12, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Rodent problem - 2nd visit

Nico was punctual and very pleasant. He was efficient and inspected both the loft and external garage. He re-visited the loft after I showed him the specific lounge wall where I hear the rodents in the evening. He informed me that he had put additional poison down in the relevant loft area. Nico was very polite and attentive. Thank you.

February 12, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Top Performance from Robin!

Robin came to my property today after almost a week of playing hide and seek with a mouse. Hand on heart one of the loveliest people I have met. He explained what he was doing at every step, was extremely thorough when looking for the hiding spaces and was incredibly honest which, whilst not always a great thing, in this instance it was. Really set my mind at ease, and a joy to have at the house. Thank you!

February 12, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

6 month guarantee is really a 3 weeks guarantee

I am disappointed with my experience regarding the advertised 6-month guarantee for rodent removal. In practice, I was informed that any further activity must be reported within three weeks of the original treatment for it to be covered.

Within four months of the initial work — and after spending an additional £1,000 on the recommended remedial works — my tenants reported further mice/rat activity. When I contacted the company, I was advised that this fell outside their reporting window and was quoted £325 + VAT for a revisit.

Based on my experience, the 6-month guarantee did not operate as I had reasonably expected and if the mice/rat are reappearing after their recommended works are done that means they did not find the root cause at the first place.

February 11, 2026
Unprompted review
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Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at [email protected] so we can rectify the matter.

Rated 5 out of 5 stars

Ashley was knowledgeable and thorough…

Ashley was knowledgeable and thorough during his follow up visit and we were grateful he took time and trouble to check for the likely source of the problem.

February 9, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Chris from Pest Control is a highly…

Chris from Pest Control is a highly knowledgeable and well-trained professional. He takes the time to explain every detail of the process, answers all questions clearly, and demonstrates great professionalism in his work. The quality of the service is excellent, and his experience is evident at every stage. I am very satisfied with the work carried out so far and truly appreciate his dedication. Thank you very much, Chris!

February 11, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Came out same day

Came out same day, thorough and helpful

February 11, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good service

There was some confusion over the charges initially, but after speaking to customer services this was rectified very promptly. Very relieved they are a trustworthy and honest service.

The serviceman that came out was very friendly and helpful also.

February 10, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for taking the time to leave a review.

Could you please contact our team at [email protected] to discuss your concerns.

I am confident we can find a solution.

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